Connecting you with global experts through LIVE webinars.

Author: Alexander Klenk

Jocelyn Goh – Maximise your online visibility    Jocelyn is a visibility strategist helping industry experts and brands to increase […]
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Susan Heaton-Wright – How to be a superstar communicator on social media?   Susan Heaton-Wright is a global virtual impact […]
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Sajjad Parmar-Compensation Management: Misunderstood & Underappreciated   Sajjad Parmar is the Head of Reward – APAC at eBay. He started […]
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Abhilekh Verma – How to conversate like a pro as an introvert   Abhilekh Verma is a speaker, business coach, […]
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Sha-En Yeo – Using the Science of Happiness to Transform your Workplace    Sha-En Yeo is a TEDx speaker, best-selling […]
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Gloria Soo- Coaching in the Age of AI   Gloria Soo is a certified NLP Trainer by the American Board […]
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Claire Boscq Scott – Measure your performance to increase your profitability   Mystery shopper and Customer Service specialist, Claire lives […]
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Masood Ali – Get unstuck in life   Masood Ali is a speaker and trainer and also the founder of […]
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Wandalyn Tan-Calupig – Burnout to Bliss: 3 Reasons for Burnout & 1 Step to Breakthrough   After suffering from multiple […]
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Gladys Tan- What does it mean to be positive? Gladys Tan is a facilitator with The Virtues Project and a […]
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Michel Goedegebuure – 3 Tips to start implementing a winning culture tomorrow Michel is a workplace culture expert with 20 […]
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Ron Lal- Creating an exponential mindset   Ron Lal  is the Founder and CEO of Momentum Mind Lab,a  Design Thinking […]
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Learn from the Founder of Fabulous, about their range of exclusive skincare products from France. With 6 different product range, learn more about the benefits and ingredients that can help you achieve healthier skin. Discuss opportunities to be a reseller and earn with us.

6 products include: Skincare Anti Aging UV Sunblock, Fabulous Skincare Anti Aging Eye Repair, Fabulous Skincare Anti Aging Repair Serum, Fabulous Skincare Anti Aging Boost, Fabulous Skincare Anti Aging Repair Cream (Day), Fabulous Skincare Anti Aging Repair Cream (Night).

Learn from the Founder of Fabulous, about their range of exclusive skincare products from France. With 6 different product range, learn more about the benefits and ingredients that can help you achieve healthier skin. Discuss opportunities to be a reseller and earn with us.

6 products include: Skincare Anti Aging UV Sunblock, Fabulous Skincare Anti Aging Eye Repair, Fabulous Skincare Anti Aging Repair Serum, Fabulous Skincare Anti Aging Boost, Fabulous Skincare Anti Aging Repair Cream (Day), Fabulous Skincare Anti Aging Repair Cream (Night).

Are you using social media as your primary channel of marketing your products (and services)? The main rule is to put our consistent and creative content to build right followers and boost engagement among them. In this webinar, I will be touch on tips and strategies on how you can pre-plan your social content for Facebook and Instagram to promote your products.

Learn the different content you can put out, how to measures results, and what creative campaigns bring about the best engagement. We will also learn more about scheduling posts, importance of replying comments and how to convert interests into sales.

Sales funnels are a powerful mechanism to increase a potential customer’s awareness and move him towards making a purchase decision. The copy (i.e. the text) of the sales page in the funnel can make the difference between a highly converting funnel, or a funnel from which most viewers bounce off.

In the webinar I will teach some techniques and processes that can help in writing highly converting copy. I will also go step by step over a long form sales page copy I wrote using a simple framework.

The webinar is for anyone who wants to know the basics of funnel copywriting. Whether it is for his own, or for a client’s business.

This webinar is best for online product resellers selling multiple products. We will learn the importance and benefits of leveraging. How can we tap on our current network, assets and relationships to grow our business to the next level with less efforts?

We will look into customers' profile and understand their interests. We will learn to align their interests and create a relevant offer they will be most inclined to purchase. What does leveraging really means, and how can we start leveraging to grow our business exponentially?

This webinar is best for online resellers and business owners. From content planning, scheduling of posts, packing and monitoring courier delivery, time management tool, customer service, design app and more. If you are on a budget and are doing most of the work yourself, we'll be discussing several apps that is useful to make your work more cost and time effective.

Do more with less time and money investments. Simply tools that are mostly free, to help you run your business easier.

I'll be assessing and analysing some of your LinkedIn profiles, during this LIVE session. We'll share what areas to be improve to polish your profile page better. Learn some features of LinkedIn and how you can tweak them to boost your personal branding better.

This webinar is best for those who wants to understand why their LinkedIn profile is not appealing to the right target audience. Share with me your LinkedIn profile link during this session, and we'll do an instant LIVE coaching session. Take advantage of your virtual presence on LinkedIn and use it to your maximum advantage.

I'll be assessing and analysing some of your LinkedIn profiles, during this LIVE session. We'll share what areas to be improve to polish your profile page better. Learn some features of LinkedIn and how you can tweak them to boost your personal branding better.

This webinar is best for those who wants to understand why their LinkedIn profile is not appealing to the right target audience. Share with me your LinkedIn profile link during this session, and we'll do an instant LIVE coaching session. Take advantage of your virtual presence on LinkedIn and use it to your maximum advantage.

You are someone who is highly competent, reliable and talented, but wait, do your visual appearance communicate consistent message to reflect your real values?

At workplace, we shall not dress up to show personal attractiveness, but rather design our visual appearance to create impressions of credibility, likeability, and confidence. There are tips and tricks from professional grooming that we can learn and adopt to help us with the impressions creation and management.

This session is to provide a snapshot and view of how the future is forming, with a good summary of recent trends and technologies that are currently happening. What does it really mean to you and how do you prepare yourself for the future? What are the important skill sets to keep oneself ready for the future?

This session is also an introduction to Personal Branding, on the benefits and increasing importance of Personal Branding in the new digital world. Personal Branding can help transform you, bringing increase visibility and opportunities for you.

This session is to provide a snapshot and view of how the future is forming, with a good summary of recent trends and technologies that are currently happening. What does it really mean to you and how do you prepare yourself for the future? What are the important skill sets to keep oneself ready for the future?

This session is also an introduction to Personal Branding, on the benefits and increasing importance of Personal Branding in the new digital world. Personal Branding can help transform you, bringing increase visibility and opportunities for you.

I'll be assessing and analysing some of your LinkedIn profiles, during this LIVE session. We'll share what areas to be improve to polish your profile page better. Learn some features of LinkedIn and how you can tweak them to boost your personal branding better.

This webinar is best for those who wants to understand why their LinkedIn profile is not appealing to the right target audience. Share with me your LinkedIn profile link during this session, and we'll do an instant LIVE coaching session. Take advantage of your virtual presence on LinkedIn and use it to your maximum advantage.

I'll be assessing and analysing some of your LinkedIn profiles, during this LIVE session. We'll share what areas to be improve to polish your profile page better. Learn some features of LinkedIn and how you can tweak them to boost your personal branding better.

This webinar is best for those who wants to understand why their LinkedIn profile is not appealing to the right target audience. Share with me your LinkedIn profile link during this session, and we'll do an instant LIVE coaching session. Take advantage of your virtual presence on LinkedIn and use it to your maximum advantage.

There are at least 12 elements of digital marketing and we will show you how to do some of them in a single dashboard.

This is very interesting on how to know a lot more about digital marketing elements which might be different from what we have understood so far.

See you all in the class room

We all know that it is very important now for every business to make sure their business to be online as more and more clients buy products/services online.

In this class, I will show and guide you on how to start making your business or e-commerce website so you will be able to present your business online with the best quality premium website which will be loved by everyone.

You don't have to be a technical IT person to be able to attend the class, we will show you how to make design and develop a business website without any coding skills.

I have designed and developed a lot of websites without any IT skills and background.

There are at least 12 elements of digital marketing and we will show you how to do it in a single dashboard.
This is very interesting on how to know a lot more about digital marketing where which might e different from what we have understood so far.

A “culture for learning” refers to the atmosphere in the classroom that reflects the importance of the work undertaken by both students and teacher. It describes the norms that govern interactions among individuals about the activities and assignments, the look of the classroom, and the general tone of the class. A classroom with a strong culture for learning is characterized by high cognitive energy.

The classroom culture is a cognitively vibrant place, characterized by a shared belief in the importance of learning. The teacher conveys high expectations for learning by all students and insists on hard work; students assume responsibility for high quality by initiating improvements, making revisions, adding detail, and/or helping peers.

This webinar is ideal for the educators.

Solving a problem can be quite difficult sometimes, especially when we are dealing with fast pace environment where everything need to be decide fast and accurate. In this webinar, I am going to share how you can identify, make decision, evaluate and take action for every problem that you face. Noted that what I am sharing is a Fundamental skills which is a very basic skills that everyone needs.

Social Media Management has 4 major parts - Read them as the ABCD's of Social Media Management
1. Agile Strategy Development
2. Boosting Engagement
3. Continuous Learning Loop
4. Developing the Capabilities

When combined, these 4 parts can help you create, develop, and execute a Strategic Plan that is both adaptive and optimal.

Social Media Management has 4 major parts - Read them as the ABCD's of Social Media Management
1. Agile Strategy Development
2. Boosting Engagement
3. Continuous Learning Loop
4. Developing the Capabilities

When combined, these 4 parts can help you create, develop, and execute a Strategic Plan that is both adaptive and optimal.

Ideas are an important element of success for entrepreneurs, but they are not sufficient. You must also consider your personal background, inclinations, motivation, and skills.

“Successful enterprise is a combination of personal qualities and quality planning”

You do not have to be a genius with a killer idea – most successful startups begin with incremental innovations!
You don’t have to be totally fearless – entrepreneurs who prosper have a healthy risk aversion!
Nor is a technical know how essential – you can learn as you go along.. or you can have a co-founder with tech background!

What you must have is, “A Solid Plan > The ability to execute it > A high degree of Motivation”

In this webinar, you will learn what is a machine or artificial intelligence and how it helps in automating business operations. you will understand the importance of data and how to bring out the right information for the right need from terabytes of data that you’re having, You will also be introduced to Big data and its role in Artificial Intelligence. This webinar doesn’t expect you to have any prior programming experience and is designed for anyone whether you have a technical background or not.

In this webinar, you will learn what is a machine or artificial intelligence and how it helps in automating business operations. you will understand the importance of data and how to bring out the right information for the right need from terabytes of data that you’re having, You will also be introduced to Big data and its role in Artificial Intelligence. This webinar doesn’t expect you to have any prior programming experience and is designed for anyone whether you have a technical background or not.

AI is not magic. As companies look to harness the potential of AI, they need to use data from diverse sources, support best-in-class tools and frameworks, and run models across a variety of environments. However, 81% of business leaders do not understand the data and infrastructure required for AI. In this webinar, you will get to know about the framework ‘The AI Ladder’ designed by IBM for deploying AI in the enterprises.

AI is not magic. As companies look to harness the potential of AI, they need to use data from diverse sources, support best-in-class tools and frameworks, and run models across a variety of environments. However, 81% of business leaders do not understand the data and infrastructure required for AI. In this webinar, you will get to know about the framework ‘The AI Ladder’ designed by IBM for deploying AI in enterprises.

How eagerly students are ready to listen to the lectures from the same teachers every school day for more than 6 hours? It is a superior question to answer. Some of them only sign their attendance while being oblivious mentally in the classroom.
Student engagement is therefore part and parcel of any teaching learning process. When students are engaged in a meaningful, structured and purposeful conversation about the content, the learning becomes inevitable.
How an effective teacher manages a class of 35 to 40 students? A proper planning, pedagogical approach and effective implementation are the few parameters an effective teacher can trigger the class with an open mindset.
Student Engagement is the part and parcel of the teaching learning process.

When you master how to take your mind power back, you can live beyond earth's misery and tragic destiny.

“The part that makes us amazing success is also the part that makes us stumble and tragic fall.”

The secret on how to bypass the default mindset traps for eventual failure from any angles during the whole life journey from birth to death, from wealth, success, physical health, emotional health, mental health, variety of intimacy, parent-child relationship, aging, and after death, regardless of business, career, or personal life.

Every small business thrives on generating new leads and sales. The traditional method to generate leads online is to drive traffic to a webpage and get the user to fill out a form. A lot of times the user abandons a form midway and leaves the website. Up till now, such a user could be retargeted on Facebook using the Facebook Pixel. With the iOS 14 changes, that would no longer be possible. A workaround to that is to get the user to share his information in an automated fashion through a Messenger lead form.

The webinar will discuss how to setup such a Message campaign.

The copy (i.e. the text) is an important component of any ad. The goal of the webinar is to make it easy for a beginner or intermediate media buyer to write compelling copy. Copywriting is not that difficult if some processes and frameworks are followed.

In the webinar, I will go over and break down 5-7 ad copies that I have deployed in campaigns for my clients. The thought process behind writing each copy will be discussed. Different copywriting frameworks for Facebook ads will be discussed. Lastly the research and preparation needed for copywriting will also be talked about.

There are no prerequisites.

Every business needs finance. A lot of businesses closed down due to their inability to raise finance.
Businesses raise finances through a variety of means and each method come with pro and cons.

In this webinar, we will discuss what are those methods of raising finance, their pro and cons along with the cost of financing.

Some methods are well known while some are not very known and you may get surprised learning about them.

This session is to provide a snapshot and view of how the future is forming, with a good summary of recent trends and technologies that are currently happening. What does it really mean to you and how do you prepare yourself for the future? What are the important skill sets to keep oneself ready for the future?

This session is also an introduction on Personal Branding, on the benefits and increasing importance of Personal Branding in the new digital world. Personal Branding can help transform you, bringing increased visibility and opportunities for you.

This session is to provide a snapshot and view of how the future is forming, with a good summary of recent trends and technologies that are currently happening. What does it really mean to you and how do you prepare yourself for the future? What are the important skill sets to keep oneself ready for the future?

This session is also an introduction to Personal Branding, on the benefits and increasing importance of Personal Branding in the new digital world. Personal Branding can help transform you, bringing increased visibility and opportunities for you.

When you master how to take your mind power back, you can live beyond earth's misery and tragic destiny.

“The part that makes us amazing success is also the part that makes us stumble and tragic fall.”

The secret on how to bypass the default mindset traps for eventual failure from any angles during the whole life journey from birth to death, from wealth, success, physical health, emotional health, mental health, variety of intimacy, parent-child relationship, aging, and after death, regardless of business, career, or personal life.

When you master how to take your mind power back, you can live beyond earth's misery and tragic destiny.

“The part that makes us amazing success is also the part that makes us stumble and tragic fall.”

The secret on how to bypass the default mindset traps for eventual failure from any angles during the whole life journey from birth to death, from wealth, success, physical health, emotional health, mental health, variety of intimacy, parent-child relationship, aging, and after death, regardless of business, career, or personal life.

When you master how to take your mind power back, you can live beyond tragic ending and earth's misery.

“The part that makes us amazing success is also the part that makes us stumble and tragic fall.”

The secret on how to bypass the default mindset traps for eventual failure from any angles during the whole life journey from birth to death, from wealth, success, physical health, emotional health, mental health, variety of intimacy, parent-child relationship, aging, and after death, regardless of business, career, or personal life.

When you master how to take your mind power back, you can live beyond tragic ending and earth's misery.

“The part that makes us amazing success is also the part that makes us stumble and tragic fall.”

The secret on how to bypass the default mindset traps for eventual failure from any angles during the whole life journey from birth to death, from wealth, success, physical health, emotional health, mental health, variety of intimacy, parent-child relationship, aging, and after death, regardless of business, career, or personal life.

Sales funnels are a powerful mechanism to increase a potential customer's awareness and move him towards making a purchase decision. The copy (i.e. the text) of the sales page in the funnel can make the difference between a highly converting funnel, or a funnel from which most viewers bounce off.

In the webinar I will teach some techniques and processes that can help in writing highly converting copy. I will also go step by step over a long form sales page copy I wrote using a simple framework.

The webinar is for anyone who wants to know the basics of funnel copywriting. Whether it is for his own, or for a client's business.

When you master how to take your mind power back, you can live beyond tragic ending and earth's misery.

“The part that makes us amazing success is also the part that makes us stumble and tragic fall.”

The secret on how to bypass the default mindset traps for eventual failure from any angles during the whole life journey from birth to death, from wealth, success, physical health, emotional health, mental health, variety of intimacy, parent-child relationship, aging, and after death, regardless of business, career, or personal life.

The copy (i.e. the text) is an important component of any ad. The goal of the webinar is to make it easy for a beginner or intermediate media buyer to write compelling copy. Copywriting is not that difficult if some processes and frameworks are followed.

In the webinar, I will go over and break down 5-7 ad copies that I have deployed in campaigns for my clients. The thought process behind writing each copy will be discussed. Different copywriting frameworks for Facebook ads will be discussed. Lastly the research and preparation needed for copywriting will also be talked about.

There are no prerequisites.

COVID disrupted everybody’s life including mine. My husband got infected with COVID last year and this webinar is about sharing our family’s battle with COVID because I am now ready to share our experience and help other moms :

★ Discover mindfulness tools that helped me, my kids and 73 year old senior mom from not getting infected with the virus
★ Understand what COVID is based on our family’s experience
★ Identify how to protect yourself and your family mentally, physically and emotionally

Other People
You may have come to this work to understand yourself and that is highly commendable; or you may have come to this to understand others, which is equally laudable. The interesting thing is that whether you begin looking outward or inward, this will benefit your whole life. Did I say your whole life? Well yes I meant it. Your whole life will improve with this knowledge. Yes it will.

Your Changing Self
Everything is energy and everything is in a constant state of flux. Change is the only constant in life and yet we often fight to attempt to prevent it and preserve the status quo.

Your environment, behaviour, skills and abilities, beliefs and values benefit.

Startups go through a non liner growth curve and many times due to high growth, fundamental HR frameworks and governance is overlooked. Often they have to make decisions that might work in the short term, but in the long term they are unsustainable.
This webinar is specifically aimed for startups who should be putting total reward frameworks in place to ensure these companies have the necessary compensation framework to support their growth and expansion. From looking at the organization structure, market data for competitive pay, important reward levers and other high priority reward elements they must consider as they grow and mature.

A lot of students and researchers are stuck with the current pandemic crisis. There is a need to develop strategies on how to navigate successfully to greater heights despite the challenges.
Join us to learn some of the most contemporary techniques to excellently move ahead.

Will be covering topics as follows

1) What is Mental Health?
2) How does the Mind work?
3) The art of Focus
4) The Mirror technique
5) What is flow and flow writing
6) Time Travel - The journey to heal your Inner Child

Are you struggling with content creation because:
> you feel you’re not that great in writing or content creation.
> you tried but the response was less than ideal.
> you feel you don’t have enough ideas to post consistently.

Content marketing is an important part of business today to build trust and generate leads. But in our content-saturated world, how do you consistently produce high-quality, engaging content that gets attention?

The good news is, it’s not that hard and you can level up your content with zero budget!

I'll show you how I do it, and how you can do it too

If you are a copywriter or content creator, you’ve probably often seen viral content and wondered how others did it. Chances are, you want your content to go viral too. Who doesn’t want thousands (if not hundreds of thousands) of people to see and appreciate the content you worked so hard on?

Here’s the reality – viral content is rare. Most content gets very few shares, even for giant viral sites like Buzzfeed.

But if you know how to activate people’s psychological triggers, you can greatly boost your chances of getting great engagement and traffic for your content.

In this Masterclass, I show you how I do it and how you can do the same too.

Besides positioning yourself as an authority in your industry, you are the uniqueness of your brand! There's only one of you in the whole wide world.

So when you are writing a post, giving a speech, closing a deal or having a conversation with your client, be sure to "show" yourself and be sure to "see" the person/people you're addressing.

Branding in today's market has become a lot more PERSONAL, more than what some of us may be comfortable with!

Anyhow, if you are going to put yourself out there, you might as well let people see the real you, what you're made of!

But, who are you really? Come and discover!

Besides positioning yourself as an authority in your industry, you are the uniqueness of your brand! There's only one of you in the whole wide world.

So when you are writing a post, giving a speech, closing a deal or having a conversation with your client, be sure to "show" yourself and be sure to "see" the person/people you're addressing.

Branding in today's market has become a lot more PERSONAL, more than what some of us may be comfortable with!

Anyhow, if you are going to put yourself out there, you might as well let people see the real you, what you're made of!

But, who are you really? Come and discover!

Believe it or not, there is so much money to be made online. Whether you are selling services, own products or reselling another brand, knowing how to leverage your social media network can help you generate income almost right away. In this video, we will be discussing how you can earn the most online from various social media platforms and marketplaces.

Apply strategies instantly to see results. Learn more about how online influencing works, and strategies that can bring you monetary results fast.

This webinar is best for online resellers and business owners. From content planning, scheduling of posts, packing and monitoring courier delivery, time management tool, customer service, design app and more. If you are on a budget and are doing most of the work yourself, we'll be discussing several apps that is useful to make your work more cost and time effective.

Do more with less time and money investments. Simply tools that are mostly free, to help you run your business easier.

This webinar is best for online product resellers selling multiple products. We will learn the importance and benefits of leveraging. How can we tap on our current network, assets and relationships to grow our business to the next level with less efforts?

We will look into customers' profile and understand their interests. We will learn to align their interests and create a relevant offer they will be most inclined to purchase. What does leveraging really means, and how can we start leveraging to grow our business exponentially?

Are you using social media as your primary channel of marketing your products (and services)? The main rule is to put our consistent and creative content to build right followers and boost engagement among them. In this webinar, I will be touch on tips and strategies on how you can pre-plan your social content for Facebook and Instagram to promote your products.

Learn the different content you can put out, how to measures results, and what creative campaigns bring about the best engagement. We will also learn more about scheduling posts, importance of replying comments and how to convert interests into sales.

WEEKLY TALK: START YOUR ELIXXI MICROBUSINESS

With the pandemic, there is a huge rise of online sellers and more people are shopping online (since they can't travel) Use this opportunity to learn how to use your personal brand to be an influencer on social media by reselling products on demand.

Each of us have a social media presence, that we can cleverly utilise to engage with online communities and recommend products. This power of influential marketing enables resellers and business owners to get sales and earn revenue. Are you looking for extra income or opportunity to earn consistently through social media?

Listen in for an hour, about how you can start your micro-business with Elixxi.

Flipped Classroom is a pedagogical approach in which direct instruction moves from the group learning to individual learning. It gives teacher an opportunity to deal with student difficulties and differentiated learning preferences. (visuals, videos, game)

It moves activities, that rather may have considered HW, into the Classroom. This is the reverse of the more common practice of introducing new content at school, then assigning homework and projects to be completed by the students independently at home.

Research says that students obtain higher grades in flipped classrooms than in traditional lectures, if well implemented.
In this webinar, you will learn about the what, why and how to implement Flipped Classroom.

This is a one-time 1-hour Webinar.

Trauma is something that a lot of people have experienced during their lifetime.

You May Be Affected By Trauma Without Even Knowing It, healing your inner child scars helps you to:

Eliminate Your Chronic Anxiety
Allow you to feel safe being yourself

Stop the victim story...

My talk will revolve around all types of abuse; childhood abuse, sexual harassment, and battered women. How to seek help and how to stop the cycle of pain.

This Pandemic, Join Me to Understand LinkedIn Better.

Are you someone who wants to have good engagement, get quality leads and establish your personal brand on LinkedIn?

Then look no further, I have a solution for your curiosity on LinkedIn Platform.

This webinar will address the following important points:

1) Flowchart of LinkedIn Post: What LinkedIn Team Review
2) LinkedIn Buckets: What does your post contain?
3) Golden Hour: Some Do's and Do not's
4) LinkedIn Ranking Signals: Accordingly you have feeds
5) Conclusion
6) Q&A Session

Ideas are an important element of success for entrepreneurs, but they are not sufficient. You must also consider your personal background, inclinations, motivation, and skills.

"Successful enterprise is a combination of personal qualities and quality planning"

You do not have to be a genius with a killer idea - most successful startups begin with incremental innovations!
You don't have to be totally fearless - entrepreneurs who prosper have a healthy risk aversion!
Nor is a technical know how essential - you can learn as you go along.. or you can have a co-founder with tech background!

What you must have is, "A Solid Plan - The ability to execute it - A high degree of Motivation"

Ideas are an important element of success for entrepreneurs, but they are not sufficient. You must also consider your personal background, inclinations, motivation, and skills.

"Successful enterprise is a combination of personal qualities and quality planning"

You do not have to be a genius with a killer idea - most successful startups begin with incremental innovations!
You don't have to be totally fearless - entrepreneurs who prosper have a healthy risk aversion!
Nor is a technical know how essential - you can learn as you go along.. or you can have a co-founder with tech background!

What you must have is, "A Solid Plan > The ability to execute it > A high degree of Motivation"

Following the global trend which predominantly influenced by the tech companies, dress down culture has been widely practise at the global level, mainly to boost employee morale, trigger creativity and other good reasons.

While smart casual dress code give us much flexibility in term of bringing down the level of dress code formality, it does not mean we shall dress to look sloppy.

The true meaning behind "Smart Casual" dress code is, "Dress to look Smart With Casual Wear".

Come to join me for this complimentary webinar to learn about what are the few quick tips to dress smart with your casual wear in order to create the promising impressions and perceptions about you in workplace.

This Is For You If:
You are a female entrepreneur who is ready to let go of inner child scars and finally reach your full potential as a powerful woman. In this program, we build the framework for the new you.

You Will Discover Step-By-Step Instructions For:

Forgiving Your Past & Accepting Your Experience
Removing Limiting Beliefs & Fear of Failure
Eliminate Chronic Anxiety & Stress

Finally, you have been notified for an interview opportunity that you have waited for long. This could be your first job after graduation, changing job or women wish to returning to workforce after stay home for a while.

How can you impress your interviewer that you are the ONE they should hire among all the candidates, within the short time of interaction during the job interview?

Your First Impression Count! Your interviewer will form quick impression about you from your physical appearance, body gesture, communication style and some hiring managers will even check out your online presence to understand your background.

Come and join us for this short webinar to learn some quick tips for your upcoming job interview.

Thank you for considering to be a part of what we do. We welcome knowledge experts and industry leaders on our platform, to share their experiences and wisdom in real time. In this weekly talk, we share the many ways you can collaborate with us and how you can monetize on Spendless Academy. Our system and marketing strategies also contribute content assets and credibility, to boost your personal brand. As we are a global platform, our users are avid learners from more than 32 countries.

If you're used to attending local clients, Spendless Academy open bigger opportunities to connect you to global clients.

If you've been actively putting yourself out there (online) and attracting a network, negativity and criticism would not be a surprise to you. You probably handled some negative remark, critics from keyboard warriors and haters. You've also probably got genuine feedback, written negatively from unhappy clients. Keeping your brand in check is important. In this video, we will not only share strategies on how to tackle those criticism diplomatically but to also understand why protecting your name is crucial.

We will also share experiences during this webinar, where you have a chance to tell us your story.

Depending on your target audience and type of business, not all social media platforms are for you. Recognise which ones will bring you great leads and benefits, and which platforms will not bring you much results. In this sessions, we discuss on setting clarity on your ideal customer profile and the pros & cons of the popular social media platforms such as Instagram, LinkedIn and Facebook.

You are welcome to share your experience with any of these social media platforms and if they have benefited your business.

Thank you for considering to be a part of what we do. We welcome knowledge experts and industry leaders on our platform, to share their experiences and wisdom in real time. In this weekly talk, we share the many ways you can collaborate with us and how you can monetize on Spendless Academy. Our system and marketing strategies also contribute content assets and credibility, to boost your personal brand. As we are a global platform, our users are avid learners from more than 32 countries.

If you're used to attending local clients, Spendless Academy open bigger opportunities to connect you to global clients.

So many people are afraid of public speaking, yet it is something we do daily! And it is a skill that is essential for any entrepreneur, business owner or ambitious professional. There are a number of tricks that can help you become a great public speaker. Using my experience as an international speaker - and also my own Superstar Communicator™ Methodology, I will share 5 ways to be a great speaker.
This is an interactive webinar, so I actively encourage attendees to ask questions and share their own experiences.

The Futuristic Lion in you is a 5/6 week transformational program catered for each individual and it will help you to seek out your Trinity Prism which is key to a hidden future. Finding and grasping the trinity prism can be elusive and challenging for most people but it is essential. Entering the transformation journey with the help of personal branding and essential tools will help uncover the Futuristic Lion in you and prepare you for the future.

Though this session is an introduction to the program, you will gain much out of this session and at the end of the session, you will be asking yourself am I ready for the future?

Dr. Frank Lee Harper Provost of Cambridge Corporate University and Author of great book "AGILE LEADERSHIP with a GRIP" writes in his book “I see helping others develop as just another part of fulfilling God’s purpose of me. Said another way, helping people is just another part of being alive.”
Drive Through Your Last Down is a course which is design to help professionals who wants to grow their businesses during Covid-19. The uniqueness of this course is that it is designed from book 'AGILE LEADERSHIP with a GRIP" which is included in the course of MBA. So this course is really important for your future business needs.

With the pandemic, there is a huge rise of online sellers and more people are shopping online (since they can't travel) Use this opportunity to learn how to use your personal brand to be an influencer on social media by reselling products on demand.

Each of us have a social media presence, that we can cleverly utilise to engage with online communities and recommend products. This power of influential marketing enables resellers and business owners to get sales and earn revenue. Are you looking for extra income or opportunity to earn consistently through social media?

Listen in for an hour, about how you can start your micro-business and earn right away!

With the pandemic, there is a huge rise of online sellers and more people are shopping online (since they can't travel) Use this opportunity to learn how to use your personal brand to be an influencer on social media by reselling products on demand.

Each of us have a social media presence, that we can cleverly utilise to engage with online communities and recommend products. This power of influential marketing enables resellers and business owners to get sales and earn revenue. Are you looking for extra income or opportunity to earn consistently through social media?

Listen in for an hour, about how you can start your micro-business with Elixxi as our reseller and earn right away!

Are you someone who wants to work with Small, Medium and Large Enterprises across the globe?
Do you feel you can mentor employees with your skills and expertise?

Well if this sounds interesting to you, then do join the webinar.

What we would cover in this webinar?

1. How to find opportunities on Social Media to get corporate trainer roles?
2. How to make a stellar portfolio to convince every time that you deserve the trainer role?
3. How to promote yourself for the corporate trainer roles using social media?
4. How to price your rates, whether it be hourly or project based?
5. Conclusion
6. Q&A

Improve your long-term brain health, manage brain-aging and reduce the risk of dementia, Alzheimer’s disease, and stroke!

Stressed mind looses the potential to think clearly, decide clearly and act clearly. Stressed out people fall prey in making binary choices in the decision process. The brain is intricately wired to become more reactionary under stress. Join me to know the facts and learn ways for better brain health to be more effective in decision making.

Improve your long-term brain health, manage brain-aging and reduce the risk of dementia, Alzheimer’s disease, and stroke!

Stressed mind looses the potential to think clearly, decide clearly and act clearly. Stressed out people fall prey in making binary choices in the decision process. The brain is intricately wired to become more reactionary under stress. Join me to know the facts and learn ways for better brain health to be more effective in decision making.

Your personal brand is your unique and powerful asset. Know the brand and build it confidently. Learn to tap endless opportunities to build massive network. LinkedIn is the best professional platforms to build business connections with more than 600 million profiles available for connection every single day. Through this course, you will learn how to build your personal branding to win opportunities from your target audience.

This pandemic has made all the educational schools across the world to adopt teaching online.

With the sudden shift away from the classroom in many parts of the globe, many are wondering whether the adoption of online learning will continue to persist post pandemic and how such a shift would impact worldwide education system.

This is where the blended learning comes in – a hybrid of in-person lessons and online distance learning. Blended learning is one of the many proposed models for the future of the technology assisted classroom.

This webinar is good for educators, students, coaches, administrators and Principals.

Stress is a natural feeling of not being able to cope with specific demands and events.

These demands can come from work, relationships, financial pressures, and other situations, but anything that poses a real or perceived challenge or threat to a person’s well-being can cause stress.

Stress can be a motivator, and it can even be essential to survival. The body’s fight-or-flight mechanism tells a person when and how to respond to danger. However, when the body becomes triggered too easily, or there are too many stressors at one time, it can undermine a person’s mental and physical health and become harmful.

This webinar will help the participants to know and understand stress and ways to fight it.

How to dominate physical, emotional, and mental health with your mind power?

"The part that makes us amazing success is also the part that makes us stumble and tragic fall."

The secret on how to bypass the default mindset traps for eventual failure from any angles
during the whole life journey from birth to death, from wealth, success, physical health, emotional health, mental health, variety of intimacy, parent-child relationship, aging, and after death, regardless of business, career, or personal life.

How to dominate physical, emotional, and mental health with your mind power?

"The part that makes us amazing success is also the part that makes us stumble and tragic fall."

The secret on how to bypass the default mindset traps for eventual failure from any angles
during the whole life journey from birth to death, from wealth, success, physical health, emotional health, mental health, variety of intimacy, parent-child relationship, aging, and after death, regardless of business, career, or personal life.

How to dominate physical, emotional, and mental health with your mind power?

"The part that makes us amazing success is also the part that makes us stumble and tragic fall."

The secret on how to bypass the default mindset traps for eventual failure from any angles during the whole life journey from birth to death, from wealth, success, physical health, emotional health, mental health, variety of intimacy, parent-child relationship, aging, and after death, regardless of business, career, or personal life.

When you master how to take your mind power back, you can live beyond tragic ending and earth's misery.

"The part that makes us amazing success is also the part that makes us stumble and tragic fall."

The secret on how to bypass the default mindset traps for eventual failure from any angles during the whole life journey from birth to death, from wealth, success, physical health, emotional health, mental health, variety of intimacy, parent-child relationship, aging, and after death, regardless of business, career, or personal life.

When you master how to take your mind power back, you can live beyond tragic ending and earth's misery.

"The part that makes us amazing success is also the part that makes us stumble and tragic fall."

The secret on how to bypass the default mindset traps for eventual failure from any angles during the whole life journey from birth to death, from wealth, success, physical health, emotional health, mental health, variety of intimacy, parent-child relationship, aging, and after death, regardless of business, career, or personal life.

When you master how to take your mind power back, you can live beyond tragic ending and earth's misery.

"The part that makes us amazing success is also the part that makes us stumble and tragic fall."

The secret on how to bypass the default mindset traps for eventual failure from any angles during the whole life journey from birth to death, from wealth, success, physical health, emotional health, mental health, variety of intimacy, parent-child relationship, aging, and after death, regardless of business, career, or personal life.

When you master how to take your mind power back, you can live beyond tragic ending and earth's misery.

"The part that makes us amazing success is also the part that makes us stumble and tragic fall."

The secret on how to bypass the default mindset traps for eventual failure from any angles during the whole life journey from birth to death, from wealth, success, physical health, emotional health, mental health, variety of intimacy, parent-child relationship, aging, and after death, regardless of business, career, or personal life.

Sales and operations planning process guidelines through practice and benefits

An important part of a startup pitch deck is financials, how much revenue the business would generate, how much would be spent, ROIs etc. Founders usually tell a story while presenting their plans, hence its essential that numbers support the story in an integral way.

Using sound financial modeling techniques can help founders answer questions from investors and support their story in meaningful full ways with sufficient data.

Join this webinar to learn how you can make financial models which are clear, gives all useful information, reliable and support business plans.

Just having financial accounts is not sufficient, you need to learn how to analyze such financial statements and make useful business insights.
join this webinar to learn how you can use a structured approach to analyze financial statements to generate useful insights into the business.

How to secure the next 60 years without endless effort on transformation?

"The part that makes us amazing success is also the part that makes us stumble and tragic fall."

The secret on how to bypass the default mindset traps for eventual failure from any angles
during the whole life journey from birth to death, from wealth, success, physical health, emotional health, mental health, variety of intimacy, parent-child relationship, aging, and after death, regardless of business, career, or personal life.

Jocelyn Goh - Maximise your online visibility 

 

Jocelyn is a visibility strategist helping industry experts and brands to increase their online presence and engagement with impactful visual content. She is the Creative Director with JusgoLive Innovation marketing and has produced videos with organic virality, reaching hundreds of thousands of viewers and even shared by the Prime Minister of Singapore. She is on a mission to impact businesses by enabling and empowering them to use video content to increase the visibility and engagement with their target customers.

The talk by Jocelyn aims at providing insight on how we can increase our online presence with free and low cost ways to make an impact with our expertise and profession. She shared about the strategies we can deploy on social media platforms to be the top of mind to our network and meet new networks who will initiate contact and create business opportunities.

Jocelyn first ventured into live video marketing in 2018.

At that time, viewership was scarce. However, the recent months have seen an uptick in the number of people who are spending more time online and connecting virtually. Jocelyn has some tips to share so we can start adapting to the online trends. According to her, it is all about growing our online presence. Firstly, there is the need to define what we want to be known as. Most of the time, people are multi talented. Hence, it is important to identify the keywords that we want people to remember us for and to find a suitable title that will make it easier for people to search for. Furthermore, it is paramount to identify which platform we will be growing our audience on. By focusing on only one social media platform instead of numerous, we minimize the risk of burnout since we do not have to populate content for each of them. It is better to start slow and prioritize the one which will give us the best results. Secondly, we need to identify the type of content we can create most easily. Once we start doing it, we can progress as we go along.

Nowadays, video and live-stream take center stage among the most popular online content trends. 

The modern consumer expects more and more video content from their favourite brands. This is because videos keep audiences engaged longer than any other type of content. Live-stream audiences continue to grow as well whereby more and more people would rather watch live videos than read a blog post. Live videos are an efficient strategy to engage with our audience. There is no need to worry about running out of things to say since the audience will feed us with questions and interact with us. Recently, messaging applications have developed features and tools that marketers can use to their advantage. Marketing through Facebook Messenger generates 10 to 80 times more engagement than organic posts on the Facebook News Feed. Messaging apps allow companies to reach a broad audience with short, personalised texts. 63% of online consumers are more likely to return to a company website if it has a live chat option, hammering home the need for companies to take this channel seriously. 

Some free tools that Jocelyn encourages her coachees to use to build their online presence include Google My Business, which allow people to claim the physical address of their companies and link it to their businesses or Google Cloud services which facilitates the sharing of documents between colleagues.Another important tool is Canva which is a design software used to create logos, social media handles or presentations within minutes. When it comes to live videos and videos, Jocelyn recommends iMovie which is free for apple users. Capcut is another free all-in-one video editing app that helps people create incredible videos. Another alternative is VivaVideo which requires payment to access all the editing features.

Click here to sign up for free webinars from Jocelyn Goh.

Susan Heaton-Wright - How to be a superstar communicator on social media?

 

Susan Heaton-Wright is a global virtual impact and speaking trainer for corporate clients. She empowers talented people to create impactful business conversations. She is the creator of the Superstar Communicator™ methodology: a 5 step system for speaking and communicating effectively. Susan is an international speaker; the MD of award winning music company, Viva Live Music, podcaster and a former prize winning international opera singer.

She delivers virtual seminars, workshops and individual training for many companies including Astra Zeneca, Deloitte, RBS,  Shell, Microsoft, AAP, Invesco,  AXA, the NHS and Quintiles. She is delivering virtual workshops, masterclasses and coaching globally to leaders and emerging leaders. Many of her clients go on to be interviewed on Sky News and BBC as well as speaking at industry conferences. She is regularly interviewed on BBC Radio Five Live; BBC2, local radios and international podcasts. Susan has contributed to articles in Forbes, The Guardian, Huffington Post, Thrive Global, The Scotsman and trade publications. In 2020, she was among the top 100 inspirational female entrepreneurs in the UK. Susan’s podcast “Superstar Communicator” is among the top 20 Communications podcasts in the US..

Social Media is a very effective way to raise our visibility and also reach potential customers in a cost effective way.

Keeping the human connection is the best way to develop a good following and build trust with our followers. By using videos and “Live” facilities on Linkedin, Facebook and Instagram, we are able to show the real us to the whole world. Furthermore, having a podcast is a very personal way to develop our credibility. In her talk, Susan shared about the ways to speak and use these social media tools in an impactful way. Her tips covered how to make an impact when speaking live; the checklist before starting a live, podcast or video; and repurposing the material for extra content as well as how to develop confidence so we can do this even better. The aim of her talk is to provide insight on how to make more impact on social media, engage with others online as well as connect with potential customers more effectively.

Over the past few months, there has been an irrevocable transition to the virtual world. Face to face interactions have declined sharply to the bare minimum. Ever since, virtual communication has become the norm and social media has gained importance overnight. Even though we have migrated to the virtual world, we should not lose touch with the human side, which is an integral part of effective communication.

Humans are social creatures.

It is essential for us to hear the voices of people and see their faces in order to connect and engage with them. Hence, it is necessary to be seen and heard in live events and videos so that we can connect with our audience on a deeper level virtually. This ensures that the communication is three dimensional albeit the virtual world. This in turn brings the human connection that we are craving for.

Susan’s Superstar Communicator™ methodology is a 5 step system for speaking and communicating effectively. It can be applied to the virtual world for successful communication. The Superstar Communicator™ methodology focuses on 5 key areas; Audience, Content, Preparation, Performance and Voice.

1. Audience:

There are some questions that we need to ask ourselves before posting on social media. Who is our target audience? What is in it for them? Why should they invest their time to watch our content? What are the key takeaways that the audience will derive from our content? By finding and reaching the right audience, we can tailor our messages to appeal specifically to that segment, which then increases our chance of getting their attention. 

2. Content:

When we create content for our sites, we’re telling the world that we know a lot about a certain topic. That topic is our industry. By knowing the purpose of our post/conversation, we can then be more specific  about the content. Speaking from experience, Susan shared that short videos create more impact on our audience. The duration of such short Lives should be limited to 1-2 minutes. Longer Lives or videos should be very specific and it is necessary to have a really good introduction which will hook the audience. Statistics and statements are effective ways to intrigue the audience and grab their attention. Similarly, it is equally important to have a good call to action ending.

3. Preparation:

In the world of live streaming, it is essential that we do dry runs to avoid more technical, but equally embarrassing, missteps. Practising several times beforehand helps us build the confidence for the big day. It is also necessary to make sure all of our audio equipment is working both during our dry run and on the day of the stream. Furthermore, we need to focus on how to manage our fears before we do a Live. According to Susan, one of the ways to do that is to by making sure that we are in our safe psychological zone. By being familiar with the technology that we would be using to Livestream or by being very knowledgeable about the content that we would be talking about, we feel more confident about what we are doing. For Susan, punctuality and familiarity with the livestream platforms help build up her confidence.

4. Performance:

It is all about our body language and non-verbal communication behind the camera. It encompasses our facial expressions, such as smiling as well as maintaining eye contact with the camera. Everything counts, from our tonality to our posture. These are some of the aspects that we should consider since they have a direct impact on the way we engage with our audience.

5. Voice:

Good audio is crucial during Livestream. It is pointless to do a video when people cannot hear what we are saying. Background noise can be picked up by our microphone and interfere with our voices. Hence, a quiet place is of utmost importance. If we are not happy with the quality of the audio, it is worthwhile to invest in a good external microphone.

 

To summarize the top tips of Susan, it is necessary to know our purpose for speaking and make it concise, with a good beginning and call to action ending. It is necessary to practice beforehand and have pleasant facial expressions all the while speaking clearly so people can hear.

Click here to sign up for free webinars from Susan Heaton-Wright.

Sajjad Parmar-Compensation Management: Misunderstood & Underappreciated

 

Sajjad Parmar is the Head of Reward – APAC at eBay. He started his career with Unilever Pakistan and moved with them to Singapore in 2008. He then moved to GSK as the Regional Reward Lead for Asia while also doing stints as the HR Transformation Head and Head of HR for Malaysia before taking his current role with eBay. Apart from his time in Total Reward, he has extensive experience in Talent Management and Acquisition, HR transformation, Performance Management, and HR Analytics.

The talk by Sajad covered firstly the basics of what compensation management is composed of. This is to clear typical misunderstanding on what compensation actually represents. Then he shared how compensation within the total reward function impacts company performance both to drive revenue but also to optimize cost. Furthermore, he talked about some of the programs companies can use to drive engagement, motivation and retention. The aim of his  discussion was to raise awareness and appreciation of what compensation management signifies.

Compensation management is the process of managing, analyzing and determining the salary, incentives, and benefits each employee receives.

On the other hand, total rewards consist of everything that total compensation covers (base pay, bonuses, and equity), as well as much more. It can encompass medical, dental, vision, and other health-related benefits, as well as any other employee perks the company may offer. Apart from providing Short term and Long term incentives, total rewards also encompass employee stock purchase plan (ESPP) whereby participating employees can purchase company stock at a discounted price. Furthermore, it also takes into account the culture and environment that the company provides to the employees.  Employees who receive a fair base salary, generous benefits, and incentives in return for their work are much more likely to stay at their job, maintain a high work performance, and morale. Yet, a toxic workplace will drive away employees no matter how high the compensation is. Hence, it is important to pay attention to the type of work culture and the opportunities that are being offered within the company.

Most of the time, compensation is often misunderstood for the monthly pay or salary that an employee receives in return for their work. Some companies provide other forms of compensation in terms of car allowance or mobile allowance. Big companies have annual bonus plans. Sales companies on the other hand have commision/sales plans or even profit-sharing plans. Other concepts such as the retention bonuses or sign-on bonuses exist whereby employees are given additional  rewards on top of their regular salary as an incentive to keep them on the job. All of these form part of the vast world of compensation. 

Benefits plans enable employers to reward and incentivise staff, promote loyalty, and boost engagement and productivity.

They also alleviate some of the most common causes of stress amongst employees, such as health care and financial security. Very often, when we think of benefits that are provided by our companies, we limit ourselves to insurance. However, there is a whole list of other non-insured benefits or perks that are offered. For example, emotional wellness providers and memberships are often covered in the benefits plan.

Performance management is a corporate management tool that helps managers monitor and evaluate employees' work. As such, 75% of companies say that they are not happy with their performance management system. Compensation has a great impact on productivity. To achieve effective work performance calls for job satisfaction among the workers. Compensation plays a significant role in influencing job satisfaction. It stimulates employees to work harder, thus increasing productivity and enhancing job performance. 

Performance management drives top line growth within a company.

It is important since employees feel that they are rewarded fairly when they put in the effort. Similarly, reward differentiation is necessary. When employees are rewarded based on their performance, they feel motivated and this impacts on their productivity. As such, both reward differentiation and performance differentiation are essential in driving top line in a company. The concept of RRR, whereby the right person is doing the right job for the right pay should also be respected. The skillsets of employees should be rightly matched to the jobs within the company. Furthermore, adopting incentives plans such as bonuses or sales plans drive top line within the company.

Click here to sign up for free webinars from Sajjad Parmar.

Abhilekh Verma - How to conversate like a pro as an introvert

 

Abhilekh Verma is a speaker, business coach, copywriter and book author. He has mentored thousands of business owners to take their product and service ideas to different countries globally. An introvert turned extrovert, he has helped tons of individuals to come out of their comfort zone and voice their opinions globally.

It is undeniable that voicing opinions in front of a large crowd is difficult for introverts. Going against someone with conviction is necessary at times. According to Abilekh, being introverted is a blessing. As daunting as they may seem, icebreakers are easier to participate in, even when we are surrounded by strangers. Introverts are constantly bombarded with a myriad of thoughts on a daily basis but once implemented, they make life easier.

During his teenage years, Abhilekh was an introvert and similarly to all introverts, he was often reticent and second-guessing himself when asked to answer. However, he managed to get rid of his stage fright when he started participating in public speaking events.

As an introvert, we tend to be more self-aware than the typical extrovert. Often, we feel  self-conscious about sharing your thoughts because we are  worried about saying something stupid or worse, being judged or laughed at. Compared to extroverts, introverts are also more sensitive to negative feedback, which can make them reluctant to say what they think and feel.

Personality psychologists have found out that there are 4 types of introverts — social, thinking, anxious and restrained.

  1. Social introverts- They are often misunderstood as being shy and timid in social settings. In reality, social introverts prefer going out with a select few friends rather than partying with a large crowd of people. Being around people does not necessarily trigger their  anxiety and most of the time, they merely revel in the comfort of their  solitude and would choose to stay home.
  2. Thinking/Introspective introverts- They are frequently deep in their thoughts, wondering about life and analysing themselves? They spend a lot of time on self-reflection and they reflect on how they feel and delight in their dreamy imagination. Introspective introverts don’t avert social situations and don’t mind the presence of other people.
  3. Anxious introverts- They purposely isolate themselves to avoid the social spotlight since they have social anxiety and feel threatened to speak in public. They feel awkward and painfully self-conscious around people.However, they still feel worried when they are alone and will brood over what might have gone wrong or they  could have done things differently after being in public.
  4. Restrained introverts- They like to “think before they speak”. They are very private individuals who do not share personal details about their lives so easily. They take time to build trust and open up to others. Restrained introverts analyze things meticulously and are very careful when making decisions.

Introverts who struggle to initiate a conversation can follow some tips.

Instead of asking closed questions, they can make more general statements and engage in story-telling. Furthermore,open-ended questions are more likely to lead to an interesting conversation because they ask the other person to give more details. For a great conversation,Abhilekh follows an approach which takes into account 3 elements; vibes, energy and tonality. It is important to have a positive vibe when we talk to people. Voice modulation, which consists of controlling or adjusting your voice plays a key role in our conversations.  When we inject passion and enthusiasm in our conversations, we captivate our audience and they become more interested to keep talking to us.

Click here to sign up for free webinars from Abhilekh Verma.

Sha-En Yeo - Using the Science of Happiness to Transform your Workplace 

 

Sha-En Yeo is a TEDx speaker, best-selling author and a graduate of the prestigious Master of Applied Positive Psychology (MAPP) program at the University of Pennsylvania. Today, she is a Positive Psychology expert whose mission is to  shared the science of happiness as well as the strategies to a more cheerful life to the society as a whole. She has been featured on national TV documentary ‘Chasing Happiness’, MyPaper, Business Times; and shared her wisdom on 938LIVE & MONEY 89.3FM. Over the past 10 years, she has trained and spoken to more than 20,000 people in Singapore and beyond. Her clients include YPO Japan, Google, & local brand Love, Bonito. Currently, she is providing training to organizations, schools and individuals using the science of positive psychology. 

Are you currently struggling to maintain your wellness in the current ever-changing environment? The recent changes brought about by  Covid-19 has resulted in employees feeling isolated, stressed and burnt-out. As a leader, it is thus imperative to support our employees ’wellness so that they can continue to respond and adapt readily to the challenges they face, maintaining their resilience and positivity in the face of stress. Sha-En is here to share with us how to use the science of happiness to transform our workplace.

When asked how positive psychology differs from psychology, Sha-En explains :“ When people refer to psychology, they usually mean trying to understand how people think and behave. Traditional approaches to psychology have typically been focused on the reduction of suffering, finding out what is wrong with people. Psychology as an academic discipline has very much focused on negative phenomena (such as fear and depression) for the first hundred years. Positive Psychology fundamentally believes that humans have great potential and strengths, and is focused on finding out what makes humans, communities and societies thrive.“ 

In short, Positive Psychology is the scientific study of well-being and what makes life worth living.

It is more about understanding what helps individuals, individuals and societies to flourish rather than trying to figure out why people become miserable and how to fix them. However, it should not be confused with happyology. It is not about being happy-smiley all day long nor does it have anything to do with positive thinking. 

How exactly do we implement positive psychology in the workplace? The 3 tools that Sha-En lives by are as follows:

 

1. Mindfulness- By practising mindfulness, we can learn to savour and appreciate the moments in our lives.

Instead of having a mind full of thoughts, it is high time to declutter our brain and start being mindful and aware of the small moments  that make up our lives. By living in the present, we acknowledge and accept our feelings and thoughts without judgement.The benefits of mindfulness are multiple. In the workplace, when we learn how to focus more effectively, communicate more compassionately and manage our frustrations, we can avoid many of the common pitfalls that lead to dissatisfaction on the job, properly manage unnecessary stress and help us become better leaders.

2. Connection- By maintaining meaningful connections virtually or face to face, we feel uplifted and elevated. 

It is the nature of the connections that matter the most. High quality connections are marked by mutual positive regard, trust, and active engagement on both sides. In a high-quality connection, people feel more open, competent, and alive. By being mindful of our connections, we will feel more alive and refreshed. There are some elements to take into account when fostering high quality connections. Firstly, it is essential to convey presence, that is to be present physically, mentally and emotionally, instead of being distracted by our phones or being mentally absent. Further, being genuine while engaging in conversations is also of great importance. Simple acts such as maintaining eye contact and empathising will connect us on a deeper level with our colleagues. As a leader, it is necessary to communicate affirmations to our co-workers and staff, especially now, at a time when people are feeling more stressed and low. In other words, by praising them, they feel valued and appreciated. Next, effective listening plays a vital role in fostering high quality connections. By paying attention to our colleagues’ body language and not just their words, they feel heard and this in turn consolidates our connection. There is no doubt that one of the key predictors of happiness is the ability to maintain good and sound relationships with those around us.Positivity-

3. Positivity is not just about feeling good. In fact, positive emotions are the superfoods of optimal well-being.

When we feel happiness, we are filled with positive energy and we are, in turn more open to new possibilities, new ways of doing things and new connections. Positivity helps us cultivate resilience and enhances our problem-solving abilities. Positive emotions have a unique ability to speed recovery from negative emotions or chronic stress, a process known as the undoing effect. Gratitude, hope and joy are some of the positive emotions that we should focus on.

 

To summarize, it is necessary to practise mindfulness, that is to be aware and present in the moment. We should also strive to maintain meaningful connections to those around us  by actively listening and conveying presence. It is also essential to focus on gratitude and hope so that we can undo stress and remain open to the unlimited possibilities around us.  These will help us feel energized and we will tackle life with an unprecedented zeal and enthusiasm. Happiness and the science behind it can undoubtedly help transform our workplace into a friendlier and more joyful environment.

Click here to sign up for free webinars from Sha-En Yeo.

Gloria Soo- Coaching in the Age of AI

 

Gloria Soo is a certified NLP Trainer by the American Board of NLP. She is also certified in Professional Business Coaching Alliance (PBCA) as well as International Coach Federation (ICF). She owns a Management Consulting that places interim CEOs, Sales Directors & CFOs on demand for growing SMEs. As a Business Coach, she helped many SME Business Owners to have a successful succession plan transitioning from one generation to another by using NLP tools & techniques.

Gloria Soo is an innovative thinker and mover of a dynamic and growing enterprise. She has mentored, nurtured and inspired many talents that crossed her path over the past 20 years of experience as a sales enabler. Today, she continues with unbridled energy and passion. Gloria has been in Business Consultancy for 5 years, restructuring clients’ sales department to enable their team to generate revenue effectively.

Gloria's topic was about how technology has become an integral part of human progress. She shared this topic not so much from the AI/Tech standpoint but from the perspective of a person living in our times who is impacted by the rapid progress of AI. Contrary to robots with zero feelings, she spoke with a lot of passion and in a way the majority of the audience could relate to.

We are currently in the 4th Industrial Revolution.

For the benefit of those who do not know, here’s a quick summary of the Industrial Revolutions:-

  1. The First Industrial Revolution used water and steam power to mechanize production.
  2. The Second Industrial Revolution used electric power to create mass production.
  3. The Third Industrial Revolution used electronics and information technology to automate production.

Now, a Fourth Industrial Revolution is building on the Third, the digital revolution that has been occurring since the middle of the last century. It is a fusion of technologies that is merging the physical, digital, and biological spheres. Is there hope for Coaches in the Age of AI? I am here to tell you the good news. There IS hope. If we take the right approach, coaches can not only survive but prosper in the age of AI.

The 5 reasons why the Coaching Business will thrive in the next 10 years as it evolves alongside AI are as follows:

1)The need to embrace technological trends

COVID 19 has created an unprecedented level of change and introduced new trends in human lifestyles. It is almost impossible to get by without technology unless we live  in a self-sustainable village with little access to technology. Instead of resisting this change, we should strive to incorporate technology into our coaching lifestyle i.e. coaching powered by technology.

 

2) Easier lead generation

We can generate leads with just our mobile phones. Instead of attending networking events in person, it is easier to switch to online networking which is not only time-saving but also more cost effective. Speaking from experience, Gloria admits that she spends a lot more time interacting with potential leads through chats than she ever did in the last 10 years combined.

 

3) Working remotely

These past few months,the pandemic has forced people to be creative when it comes to their jobs. To acquire new skills, people are relying on digital platforms while work activities are being carried out in virtual teams. Everything is outsourced; from Finance, Human Resources, Sales, Marketing, Social Media, Webinar Content Delivery to Event Operations. As for Gloria, all she needs to do is to exercise her coaching skills and showcase her training skills in Zoom, all the while being in the comfort of her own house. 

4) Translation 

With the help of AI, we will be able to speak our native language with  AI instantly translating it to any desired foreign language. This is already possible through a translation app. As the technology is refined, the translation process will be smoother. In other words, in the very near future, as the coach speaks in English, it will automatically be translated into the mother tongue  of the person being coached. Hence, the coaching experience will be a lot more intimate and effective as it breaks down the language barrier.

 

5) Knowledge at our fingertips

The internet has fundamentally changed the coaching profession - just as it has all other knowledge-based professions. It has allowed us to rapidly upgrade our knowledge as we do Google searches for coaching skills that we are not familiar with. We can also learn how coaching skills are applied by experts in other cultures. We can even take online courses to formally upgrade our knowledge. 

 

Given the many benefits of AI, one of the BIG questions that come to mind is whether  Robots/AI will replace  human coaches  in the foreseeable future? 

According to Gloria, it will take decades before AI can fully replace a human coach. Being human, she is doubtful that  we would want to be coached by robots, that we know have zero feelings. The effectiveness of coaching relies on more than just the meeting of minds; it requires the meeting of hearts.

There is no doubt that in the near future, AI and humans will merge to a greater extent - even

these days, we are already so reliant on our smartphones to go everywhere with us! Wearables like Fitbit (which can be worn 24/7 to monitor our heartbeat & sleep patterns) brings technology/AI ever closer to become part of us. Therefore, a more realistic scenario would be for AI-enabled coaching, where an already competent human coach can leverage on AI to become an even better coach.

Click here to sign up for free webinars from Gloria Soo.

Claire Boscq Scott - Measure your performance to increase your profitability

 

Mystery shopper and Customer Service specialist, Claire lives to inspire global businesses to thrive by delivering exceptional customer experiences in measuring and improving employees' performances.

Nominated among the Top 30 Global Customer Service Guru, UK Top 10 CX Influencer and CX Thought Leader 2020, Claire, AKA The Busy Queen Bee is an authority in the customer experience industry. She brings a more holistic approach to employee and customer experience. She is also a keynote speaker, consultant and trainer specialising in retail and hospitality. She is also the author of 3 books; Thrive with the HiveThriving by Caring, and launched in September 2020, No 1 Amazon Best Seller and Hot New Release in customer service; The Secret Diary of a Mystery Shopper.

Her online L&D platform BQB CX Institute offers a wide range of online and onsite training and she has recently developed her Caring Service Culture Leadership Programme; a game-changer for any organization who want to become truly customer centric.

The aim of her talk was to share with the audience how measuring their performances will increase profitability in their businesses.

She also provided some insight about how a Mystery Shopper uncovers hidden secrets and improves service delivery. She delighted the audience  with real-life customer service stories and provided tips to increase performances and have a thriving business with exponential growth by taking a customer-centric approach.

Claire admits that the benefits of offering exceptional service are numerous.

First and foremost, it results in enhanced customer loyalty. Exceptional customer service builds customer loyalty which is very important for business success. Research shows that it costs more to get new customers than it does to retain the ones we have so it is far smarter and cheaper to keep many of our customers returning, than to spend fortunes attracting new ones. Customer loyalty in turn leads to increased sales, improved returns and profitability. A mere 5% increase  in customer loyalty will amplify profitability by 75%. Hence, it is essential to care and nurture for both our existing and new customers.With the customers returning and bringing in new customers through referrals and the power of word of mouth transmission, the sales, returns and profitability of your business will be impacted positively. An exceptional customer service will enhance the  reputation of our business in the market place,leading to more cooperative customers, even in the face of difficulties. Furthermore,  employee morale, retention and productivity are improved by excellent customer service. To summarize, happy employees and happy customers are the key elements which contribute to a thriving business.

Click here to sign up for free webinars from Claire Boscq Scott.

Masood Ali - Get unstuck in life

 

Masood Ali is a speaker and trainer and also the founder of ‘Empowering all’. His mission is to help individuals maximize their potential through motivational key notes, customer service and public speaking training. He is also the recipient of the Global Training and Leadership Award and National Award of Winning Formal TV talk show host. He is passionate about motivating others and talking life into others. The essence of his talk is to share with us the tips to get unstuck in life.

“Many times, people feel stuck in their career and in life. They think that there is no way out and that their lives cannot be changed. When people believe that they are stuck and the feeling intensifies, many choose to settle for average. Without even realizing it, they end up living an unfulfilled life and stray further and further away from their dreams and goals. In fact, it's not uncommon to feel this way.  These feelings can be frustrating. However, there are ways we can get unstuck and feel motivated again”, Masood says.

One of the many reasons why people get stuck in life is due a lack of self-awareness.

Many people do not know who they really are and are unwilling to make an effort to find out. Without a deep understanding of our true self, we remain unaware of our potential and strengths. Hence, in every aspect of our life, we will aim for average. That is the biggest mistake which causes people to get stuck in life. If we are able to tap into our greatest potential, we would be able to aim for the sky and achieve so much more than our current achievements.

Often, there are some dysfunctional beliefs that we hold on to so stubbornly that will consequently  hinder our progress in life. We lead our lives without questioning and challenging these false beliefs and hence get stuck in life. One such belief that is shared by thousands of people is that it is too late to achieve their goals. This is a big misconception that has to be shattered. At any point in time, it is never too late to start dreaming big and working towards a new life. Colonel Sanders, the founder of KFC and Samuel Jackson,a famous actor are among the most popular public figures who turned their lives in their forties and achieved overnight success and fame. They prove that age is not a determinant of success. As such, it is never too late to turn our lives around. There is never an optimum time that is the same for everyone. Each one of us moves through life at our own pace. It is futile to compare the speed of success of other people to ours and feel pressured.

Another false belief that we cling to is that we can be good at only one thing in life.

This creates a lot of stress and frustration within us since we have trouble identifying what we are really good at. The truth is that we can do more than one thing in life, simultaneously or at different point in our life and excel at them all. Arnold Schwarzenegger is a good example of that. During his youth, he was a renowned bodybuilder and later a successful actor and even dabbled in politics at some point in his life.

Furthermore, many people believe that our career is defined by our degree. 

In an ideal world, the majority of us spend around four years in university studying for a degree in the hope that we will use that degree and  find a job related to what you studied for and slowly work our way up the ladder. In the US, 32% of college graduates have confessed that they have never worked in a field related to their major. What we need to remember is that a university degree is just one step out of the many we will take in  life. It doesn’t matter how we get to where we want to be in life, as long as we get there eventually. Our career path should not be limited by our degree. Instead, there may still be some useful takeaways from a degree even if we don’t end up using it to further our career. 

 

If we get stuck in life and find ourselves unable to break free from the rut, we should consider being mindful of our thoughts.

It is said that an average person typically has more than 6000 thoughts per day. Of those, 80% are negative and 95% are repetitive thoughts. If we repeat those negative thoughts, we think negative way more than we think positive. Too often, we get stuck in the endless loop of negative thoughts, otherwise known as rumination. Our thoughts are the roots of our  destiny. Our next action results from our next thought. If we want to get unstuck in life, we need to start thinking about our thinking and change that way of thinking. Hence, it is essential to flood our brain with positive thoughts on a daily basis. Furthermore, it is important to set goals and commit to them. Goal setting takes us towards progression everyday and gives us a sense of direction in life. 

 

Click here to sign up for free webinars from Masood Ali.

Wandalyn Tan-Calupig - Burnout to Bliss: 3 Reasons for Burnout & 1 Step to Breakthrough

 

After suffering from multiple burnouts in her 20+ year career and experiencing a quarter-life crisis in 2014,Wandalyn Tan-Calupig committed herself to helping others find more joy and meaning in their personal and professional life.

Wanda is a wife and mom of 2. She is an audit manager turned international speaker, author, career coach and CEO of Caltan Training and Consultancy. As a certified NLP master practitioner and auditor of 20 years, her greatest strength is in finding the gaps and offering simple actionable solutions that work immediately.

She is also the Founder of Working Moms Academy, an educational platform and community for moms struggling with stress and burnout after first-handedly experiencing difficulties to manage her personal and professional relationships when she was going through her burnout phase. Wanda believes that as the emotional center of the family, working mothers have the potential to disempower or empower the whole family and bring them to another level.Hence, she made it her mission to help and support them.

Wanda was prompted to find out more about the meaning of life and the ways to lead a happier life when she read that more than 80% of employees are unhappy with their job and their life in general. After attending various training sessions, she finally discovered how to find happiness and this inspired her to write a book entitled “ Happiness Guide” which includes simple exercises to help find us happiness within and avoid burnout.

What exactly is burnout and how do we identify it? It is defined as a state of emotional, physical and mental exhaustion caused by excessive and prolonged stress. It occurs when we feel overwhelmed, emotionally drained and unable to meet constant demands. Speaking from experience, Wanda says that the burnout manifests itself initially as a constant lethargy and demotivation. As it progressed, she started experiencing sleeping problems and it reached a point where she was constantly sick.

 

Wanda is here to debunk the myths surrounding burnout.

Myth 1: Burnout happens when we hate our jobs.

Answer: False

 

The reality is that too much work leads to stress and eventually burnout. Wanda admits that her job occupied the majority of her time such that she did not have the space and energy for anything else.  Her interactions with her family and kids were very limited and this took a toll on her. She realised that she needed to sort out her priorities and it made her really question if she was living to work or working to live.


Myth 2: Burnout happens to employees only

Answer: False

 

The past few months, we have an uptick in the number of people who have either lost their job or who are on the brink of joblessness. There is a certain frustration that builds when people lose their jobs since they struggle to pay bills and feed their families. Hence, we can see that it is not just employees who experience burnout. The unemployed face higher levels of stress and are more prone to burnout. This is because humans are defined by their work and the moment we lose our jobs, we lose part of our identity and in turn our purpose in life. Too often, many people get caught into the burnout-stress loop due to difficulties in finding a job.

 

Myth 3: Burnout happens when you are in a job for a long time

Answer: False

 

Burnout happens when people lack meaning in their jobs. Most people drag themselves to work for the sake of earning. Their job is devoid of passion and meaning which will eventually impact their productivity and motivation. Hence, it is important to find the importance in what we do and why we do what we do.

 

The one step to breakthrough which helped Wanda reinvent her career and move forward  is  acceptance-accepting our thoughts and feelings without any judgement. Wanda reflects that she suppressed her emotions during her burnout phase. Later, she realized that suppression leads to depression. She felt unhappy and empty for a long time. By accepting her emotions, she was able to move out from the state of burnout. Next, she accepted 100% responsibility of her life and stopped playing the victim. Instead of always finding someone to blame- her husband, or her kids, she realized that she was the one in control of her actions and hence her life. She found her calling when she started coaching people and using her voice and experience to help those around her who were still stuck and unable to move forward from their burnout phase. By accepting that we cannot control any person or situation except our responses to them, she started seeing things differently.

“Life is 10% of what’s happening and 90% of how we respond to it’. This is the quote that Wanda lives by. In her opinion, the way we respond to a negative situation or person will determine our state of mind.

Click here to sign up for free webinars from Wandalyn Tan-Calupig.

Gladys Tan- What does it mean to be positive?

Gladys Tan is a facilitator with The Virtues Project and a mother of three. She was a flight attendant before being a mum and it was then that she developed the passion to serve those around her. 

Virtues and the framework have helped her through a few life-changing events and since becoming a facilitator, she's been conducting workshops for parents and educators in Singapore and Malaysia. She has conducted many webinars on Spendless Academy, and is actively involved in coaching youths.

Everywhere around us, we are told or are being told to stay positive, think positively, and speak positively but what exactly does it mean to be positive? What do we think of? What do we say? How do we act so that we are positive?

The objective of this talk is to get us acquainted with the language of Virtues. The practice of virtues helps us transform negativity, help us connect with our deeper self and lead our lives by our highest standards.

Virtues are the content of our character.

They make up the core of who we really are. They are our mental strength and our character markers. In difficult times, we might need to call upon certain virtues, namely, endurance,perseverance and endurance to help us confront the situation. At other times, forgiveness,detachment and peacefulness might be needed to help us manage our emotions. Virtues are innate, that is we are all born with them. Just like muscles,they are strengthened each time we exercise them. Virtues is not being about a perfect human being, but finding the right balance.

The words we use have great power to inspire or discourage and they shape who we are. Infusing virtues words in our daily conversations help to create a more positive and empowering environment.

By infusing our daily conversations with virtues language, we make the people around us feel appreciated. In this manner, we point out the inner qualities that we see in them and make them feel valued.

 

We all know this voice in our head that constantly criticizes, belittles, and judges us.This voice is also known as our inner critic. If our inner critic is cruel and harsh, then it is necessary to turn it into a kinder and gentler observer. By being mindful of our inner critic,we can slowly transform what it is saying  into more positive statements. This will contribute not just to our overall psychological well-being, but also to our success.

To be more positive, Gladys has 5 tips to offer:

  1. To be kind
  2. Learn to forgive yourself and others
  3. Practice humility and learn from your mistakes
  4. Show gratitude
  5. See yourself as a confident person

 

Click here to sign up for free webinars from Gladys Tan.

Michel Goedegebuure - 3 Tips to start implementing a winning culture tomorrow

Michel is a workplace culture expert with 20 years of experience and successful company turn-around in Europe and Asia. During this time, Michel developed his high-performance framework which is now used in small and medium sized enterprises (SMEs) to grow their business. 

Before Michel engaged in change management, he worked as a project manager and Head of Department in several companies in several high-tech and international industries. Michel holds a Master of Science Degree in Aerospace Engineering. 

Michel has experienced toxic cultures and winning cultures first- hand. He knows how much happier the employees, the managers and the business owners are after a high-performance culture has been achieved in his companies. 

Seeing the effect on people made Michel venture into helping business owners to improve the companies into inspiring workplaces for all. 

A winning culture also known as the company culture describes a group of people of a particular company who share the same language,values and beliefs. In a winning workplace culture, trust is high and there is open and transparent communication and collaboration between people and departments.People feel safe to speak their mind and own up to their mistakes. The direction of the company is clear and everyone works to make it a reality. It should be noted that the culture should be planned and implemented otherwise it will be at the mercy of the employees of the company.

The reasons why a winning culture should be adopted are multiple.

Firstly, the clients get high quality products and loyalty is high. The employees feel valued and managers get things done. There is a sense of belonging within the company and even if the employees were to earn a higher salary elsewhere, they would still stay because they feel appreciated and valued.

Some warning signs that managers should be on the lookout for which indicate that the company culture needs to be reformed include poor client satisfaction, low efficiency and effectiveness, low staff engagement and happiness, regular resignations among employees, high email volume and irregular meetings that run late and without result.

The first step towards a winning culture is to have a plan and brainstorm about the desired culture.

The aspects to take into consideration when thinking about your ideal workplace culture include the atmosphere in the company, the collaboration between the people  and how happy the customers are with your products. It is also necessary to describe in detail the core values  that fit your desired culture so that it can be easily explained to the employees. 

It should be noted that the leaders make or break the workplace culture. Leaders decide the direction of the company, decide and describe the company values and ensure that performance and reward are closely aligned. Leaders are the one in charge of communicating the goals of the company formally and informally. Leaders have the responsibility of being good  role models since their actions speak louder than words . Core values should be followed first and foremost by leaders so as to instill trust within the employees. Great leaders show a good example, behave in line with their message, champion their goals and are excellent communicators.

A winning culture is a competitive advantage.

The key points that Michel emphasises on are to firstly identify if the current culture needs to be changed and to keep in mind the list of indicators of a poor culture. Before starting your company’s winning culture, it is necessary to make a culture change plan and define your desired culture. Effective communication and trust will help achieve that goal faster. Last but not least, it is essential to be a role model to the employees.

Click here to sign up for free webinars from Michel Goedegebuure.

Ron Lal- Creating an exponential mindset

 

Ron Lal  is the Founder and CEO of Momentum Mind Lab,a  Design Thinking Organisation based in Auckland, New Zealand. It is multi-faceted whereby Human Centred Design principles are used to grow start-ups and aspiring businesses while also working with high performing individuals to further create an exponential growth mindset so as to achieve exponential results in their business.

He is incredibly passionate about creating value in its purest form by designing extraordinary experiences which he draws from his practical business and academic knowledge.

At heart, Ron Lal is a global citizen who has spent a considerable amount of time travelling the globe,drawing out insights and distinctions that are closely tied with success and failure.

He has started, bought and successfully exited multiple businesses and now spends most of his time helping others do the same.

His current clientele is spread through multiple countries where he has created strong and sustainable business strategies that not only create profit but also deliver real value to all stakeholders.

Ron Lal also has start-up initiatives in Indonesia, Fiji and the latest in Singapore.

His journey began 10 years ago while he realised that there must be a better and smarter way to run his business instead of the constant roller coaster that he was always experiencing. The energy and time that he was investing was not yielding the results that he was expecting.It was at that moment that he realised that the answer was not out there but within himself. How can he self-evaluate and  look into his personal self to create sustainability in his business.By trial and error,he developed the concept of exponential mindset which aims at helping people achieve similar goals

Exponential growth can be described mathematically as growth at a rate of 10x. However, from his research, Ron Lal  observed that the growth that people often achieve is a mere 1x or 2x. This is because people are driven by fear and a limiting mindset hence the reason why their growth is so restricted. According to him, there is no secret formula to attain exponential growth and hence success. Instead, it all starts deep inside. He is a strong believer that each one of us has a unique talent or skill that we can use to our advantage. Ron is all about helping people uncover that particular aptitude.

Exponential mindset opens the eye to a whole new world of opportunities that would otherwise go unnoticed.

So, what does it take to develop an exponential mindset?The first step is by modelling. Ron Lal says that it all starts by finding someone who is in the same path that you intend to go on or someone who is living the life that you want to create for yourself and emulating their actions as well as becoming intentionally aware of their best practices. The second step is total immersion. According to Ron, it is crucial to identify and devote ourselves completely into the area or field within which we want to achieve exponential growth. The third step is spaced repetition. Breaking down a task into small fragments makes it easier to achieve the desired goal faster and without being overwhelmed or scared. The fourth step is to become acutely aware of the world about us and the way we think about it.This is because the way we think,see and speak about the world will influence our actions.

The benefits of an exponential mindset are multiple.

To name a few, we start looking at things from a new perspective and become more aware of opportunities around us.It helps us shift into a more positive mindset from the old conditioned way of thinking that we need to constantly be struggling to become successful. It also improves our personal relationships in addition to our business relationships. The exponential mindset is all about attracting money instead of chasing it. It is about us controlling money instead of being controlled by it. It is about attracting the right crowd of people around us who will add value to our lives.

Ron summarizes in five points the way to kick-start the journey towards developing an exponential mindset:

  1. Assess our current mindset and way of thinking. Realize that we cannot be in a state of abundance and scarcity at the same time.Create a complete understanding of what you want to achieve, what are potential roadblocks, potential strategies you might use. This helps you find clarity.
  2. Visualize and imagine your desired lifestyle in 3 years time.Picture vividly of what/who/where you want to be. Who would be around you? Be creative. What lifestyle do you want? This creates a pathway to head towards.
  3. Start journaling about  the visualisations. Record milestones, achievements, struggles, failures, experiences, issues, current status.
  4. Identify and assemble the resources that you would need to your desired lifestyle.
  5. Choose faith over fear.You need to have a high level of conviction, and have unrelenting faith that you can achieve your goals.

 

Those who are interested to achieve an exponential mindset can tune in on Spendless Academy where Ron Lal conducts a workshop on how to achieve growth, both personally and financially.

Click here to sign up for free webinars from Ron Lal.

Your social media content has the power to win you legions of fans who are ready to buy your product or service.

But it’s not enough to just push content on a social media platform. Only a solid social media content strategy can get you this kind of impact.

Do you want to get more engagement with your audiences?
Are you struggling with content creation?

In this Masterclass, I show you what works on social media and how you can develop a content strategy that attracts the audiences you want and keep them engaged.

“Your brand is what people say about you when you are not in the room.”
~ Jeff Bezos, founder of Amazon.

If you Google your name, what comes up? You may be surprised!

The fact is that you are already leaving digital footprints everywhere, which is building up an image of who you are. So if you think you don’t need to do any personal branding, you may be very mistaken - you already have a personal brand. It’s a matter of whether you are chancing it or you are crafting it.

In this Masterclass, I share with you how to build a powerful personal brand and why it could be the best thing for you.

Your personal brand is your unique and powerful asset. Know the brand and build it confidently. Learn to tap endless opportunities to build massive network. LinkedIn is the best professional platforms to build business connections with more than 600 million profiles available for connection every single day. Through this course, you will learn how to build your personal branding to win opportunities from your target audience.

Improve your long-term brain health, manage brain-aging and reduce the risk of dementia, Alzheimer’s disease, and stroke!

Stressed mind looses the potential to think clearly, decide clearly and act clearly. Stressed out people fall prey in making binary choices in the decision process. The brain is intricately wired to become more reactionary under stress. Join me to know the facts and learn ways for better brain health to be more effective in decision making.

Are you having stage fright?
Are you finding it difficult to wow your audience during your speaking engagements?
Join this session to enhance your skills and learn the science in controlling what your audience think, feel and act during and after your presentation.

Business model canvas (BMC) is a super useful tool in business planning. BMC can help to bring clarity to your business proposition as to how your business will create, deliver, and capture value for your business and customers.
In this webinar, we will be learning key aspects, how to prepare the BMC and use it in practical business planning and creating models.

In conversation with Reza Ibrahim

Reza Ibrahim is currently the COO of Maxxima, a manufacturer and distributor of award-winning health products and supplements in more than 5 countries across South East Asia. Started as an entrepreneur seven years ago, Maxxima has grown from a small idea to become a multi-million dollar company.

Also an investor, Reza's diversified portfolio includes positive investments in real estate, consumer brands, F&B and more, recently opening his latest business - a Middle Eastern restaurant in Malaysia.

Reza often speaks at seminars and events as well as gives advice to many aspiring business owners on entrepreneurship and investments through his social media channels. He advocates for entrepreneurship and lifelong learning, while sharing his experiences and struggles of his journey towards success to inspire many.

Tell us about your journey as an entrepreneur?

I started a company in 2013 and my aim was not to be rich or famous. My two main motives were to build a legacy and to give more value to people. I am a people person and I always wanted to do something for people. After I left my working environment, I struggled for 17 long years which were full of ups and down. I tried many businesses and I was plagued with countless failures until I started loving failures. We should not be scared of failing since it equips us with so much strength and makes us strive to be get better at what we do. I started my company with one tagline; “Transforming People’s lives.” I was passionate to do something for the people even if it took me years. I started the company with one ringgit but with a big dream and a purpose. I was not motivated by the desire to amass great wealth.

Together with my R&D team, we formulated and developed a health supplement with raw materials that I imported from the US. At that time, that raw material was completely new in Malaysia and in Asia but I managed to secure a contract for 25 years for its supply. During the first year of formulating this health supplement, I was short of money and I was really saving every single cent for Research and Development and the growth of the business. I worked day and night with a vision which is to transform people’s lives. Within 7 years, we managed to rake in over 300 million dollars. The company is not driven merely by profit, but by people. It was built for the people, and not for the profit. We have managed to establish ourselves in 5 countries and right now, we are going through a huge transformational change. Our plan is to go global this year despite the pandemic.

One year before you founded Maxxima, what was your lifestyle like and what were your dreams?

To be honest, there were not that many changes in my lifestyle since I am a very passionate person. Irrespective of the product that I sell or the business that I am in, I have always been passionate about what I do. I believe that deep down, I am still the same person that I was before I founded my company and before monetary gain. To me, it has always been about giving more value to people. I am the kind of person that create opportunities for me and for

people when there are none. My dad lacked entrepreneurship skills because he came from a wealthy family and he did not know how to manage a business .Hence, after my grandfather passed away, the family business started collapsing and all the wealth that had been accumulated throughout the years seemed to have disappeared overnight. He was considered a failure by society and I made it my mission to clear his reputation and be successful. This is the reason why I have trained my children about entrepreneurship because I want to leave behind a legacy. I want my business to be long-lasting such that it lasts for generations.

What are your current setbacks and challenges now that you are running a business of this size?

My advice to all entrepreneurs is to not blindly trust everyone. I trusted one of my ex-partners and brought him into my company. After a few years, I gave him free shares into my company because I trusted him. However, I realized that he swindled millions of money. That was when I realized that I had to implement some kind of control instead of blindly trusting anybody. That was the biggest lesson that I learnt. Many a times, we put into effect so many protocols and SOP to be followed by our employees but we forget to apply the same for our business partners just because we trust them. My suggestion for all entrepreneurs is to have control over each and every one even if they are just family members.

How do we know if we are in the right business?

The first question we should ask ourselves is why we want to start that particular business. We need to question ourselves whether we are doing it out of passion or we are simply following a trend. If we are not passionate about what we do, it will be very hard to handle the numerous challenges that accompany businesses. Building a business and making money are two completely different things. My advice is to choose wisely before venturing into a business if we are not passionate about it.

How to earn money? Should I be an entrepreneur or an employee for a big company? What are the skills that I should have to run a business?

There are so many ways to make more money. One can go into investment, property or the stock market. Making more money is just about being more creative and having more knowledge and the necessary skills. Even if someone is a simple employee for a big company, he can still make more money on the side. Business is about all risk taking. If someone feels that this does not fit his personality, it is better to join a stable firm to make money and use the salary to invest into other businesses.

What is your advice for aspiring entrepreneurs?

It is all about being passionate about what you do.

In conversation with Mimi Marlina

Mimi is a content strategist with a demonstrated history of working in the real estate industry. She is also skilled in web content writing, Instagram marketing, Facebook marketing and video editing. Currently, she is helping real estate agents to raise their brands through content writing and distributions.

Can you tell us a bit more about your company and what you do for your clients?

Two years ago, I founded “Raise up your brand” which specializes in content creation for realtors. I am involved in the creation of infographics, designing, content writing as well as video making to help promote their properties to potential clients. My role is also to produce their persona and assist them with their personal social selling. To sum it up, I can be described as a content strategist for realtors.

How can small and medium businesses stand out in a saturated niche market?

I would like to start by sharing my personal experience about how I created my online branding space and eventually ventured into the niche market which targets realtors only. Right before establishing my brand online, I realized that I had to be very specific about my knowledge and skills to attract my targeted audience. That was the approach that I adopted. After that, I did my market research to churn out content specifically for realtors. That was how I built a business around it and started attracting clients. Shortly after I started my journey, I noticed that the content that I was creating was more appealing to realtors. For a short while, I did freelancing in exchange for testimonials and reviews. Slowly, my work started getting noticed by realtors and I realized that there is a need for that specific service and I tailored my business according to it.

Should small businesses start focus on a small market first and then diversify or should they market to the masses first and then find a niche?

From my experience, I focused on a specific audience, which are realtors and that was how I managed to attract big clients. That was the approach that worked for me and by taking into account the audience that I had in my online space. Hence, it is important to network and connect with your target audience since they represent your potential customers.

What should we look out for when producing content so as to stay niche?

Firstly, there is the need to define your branding by which you will be remembered by people before starting to build a content around it. Secondly, it is essential to have a specific tag line which will make it easier for people to associate you with the service that you offer. The next underrated aspect is to have your own colour palette that is eye-catching since it gives out the energy and vibes that you want people to remember you for.

Is Personal Branding important for a business?

Currently, the online space is very noisy and in my opinion, it is better if founders of a specific brand adopt personal branding, that is, become the face of their company. Or they are reluctant to show their face, they can use a character such as a cartoon by which people will remember the,Human connection requires face to face intervention which makes it easier for people to familiarize with a particular brand. By hiding behind a logo, it is at times difficult to establish trust between customers.

It is very hard for content creators when clients don’t know what they want. How do you help your clients to figure out the things they want to highlight in their content?

The approach that I adopted is by asking them questions thoroughly such that they really think about how they want their content to turn out. By brainstorming, my clients are able to come up with creative and innovative ideas that I will turn into content.

How many colours constitute a corporate concept?

From what I have seen, most successful brands use a maximum of three colours. Colour combinations containing more than three colours give out a disoriented and unorganised impression. Your logo is a permanent representation of you and it should be carefully thought through. Every single line and color of your logo should have a specific meaning and it should not be done haphazardly.

In conversation with Carrie Yu

Carrie is a China marketing expert, profit strategist and global speaker. She is a Top 10 Wechat influencer and she is the founder of Yu Ignite Ltd, a consultancy company specialized in Chinese social media marketing strategy. It provides One-Stop marketing solution and services includes training and consultation on how to break into the population of 1.4 Billion market in China. Carrie is talented in helping business grow rapidly. She helped one company get out of debt (around USD $640,000) and created a record revenue of USD 6.5 million+ in one year. Many business owners experienced a business bloom (triple sales volume and beyond in 3 months) after they were consulted by Carrie, even though that business made them struggled for years.

Can you tell us more about what you do and why you do it?

I help foreign business owners to enter the market in China efficiently and I also empower people to generate more income even if they own a home-based business. By restructuring the business model, I can help any type of business to break through the China market. It is much easier to build an IP, which is your personal brand because KOL (Key opinion leaders) influencer marketing is very popular in China at the moment. The IP is very important in China.

As a business strategist, can you tell us why China is such a different market compared to other countries?

The people from China have different tastes, habits and subcultures. If people are able to fit in their culture and environment, then it becomes very easy to make a lot of money. The approach that I have adopted to help my clients get into the China business market is more like the local Chinese approach, since I have been stationed in Beijing for three and a half years. It is a totally different approach as compared to China social media agency.

What is the one thing that businesses need to do differently when they try to tap into a 1.4 billion people market?

The culture and habits of people in China are totally different. They are aware of their likes and dislikes, what they want and what they do not want. If foreigners are able to use the local language, it becomes easier to connect with the Chinese people and fit in their tribe. From my experience, what I have observed is that the Chinese audience is more emotional as compared to people from Hong Kong or other countries. They can be described as emotional buyers. For example, on Alibaba day, which is on the 11th of November, Chinese customers will set a sales record amounting to 38.4 billion in a single day. Some effective strategies that can be employed to tap into the China market would be to adopt a similar mindset as the local Chinese people, speak their language, understand their likes and dislikes as well as their way of thinking. By fitting in their culture and values, it becomes easy to sell in the China market.

Do you think that China social platforms are better as compared to Facebook and Whatsapp?

Wechat is different in the sense that the number of likes that influencers obtain on a post can be monetized. This means that an influencer’s post can earn him money each time that it is liked by people on Wechat. The main difference between Chinese social media platform and international social media platform is the payment gateway. WeChat has a WechatPay feature

which is notably absent in Facebook whereby payments are dealt with through a third party. Another unique feature of Wechat is that voice messages can be translated precisely in more than 50 languages worldwide. Wechat overcomes the language barrier such that smooth communication is ensured between people who do not speak the same languages as compared to Whatsapp which does not possess that translational feature.

You have been helping people to even triple their profit in a period of three months. Can you tell us more about how that happened?

When I was an employee in an educational overseas study group, I helped one company get out of debt (around USD $640,000) and created a record revenue of USD 6.5 million+ in one year.

Tell us one of your recent success stories

The reason why I am successful is because I am a fast learner and I am coachable. I am also aware that there are many things that I don’t know and that is why I am also finding means and way to learn. I am still being mentored by several mentors and this is how I can leverage my business and success.

Click here to sign up for free webinars from Carrie Yu.

In conversation with Anuj Kulkarni

Anuj is a learning and development professional at heart with global experience in managing people side of change, building an innovation mindset and delivering complex projects. He has consulted several start-ups, small businesses, government undertakings as well as large MNCs over the last 25 years in diverse industry areas such as information technology, oil and gas, power, entertainment, healthcare and education.

In terms of crisis, like a pandemic, what is your advice for small businesses in embracing change to survive and possibly thrive?

The first step that small businesses can take is to observe their surroundings,both online and offline and to be on the lookout for opportunities. Many a times, people are so limited with what they are doing today that they fail to recognize new opportunities. Next, they should focus on what is within their control and prioritize their actions during a crisis. They need to spend money wisely since cash is critical. My advice is to have some cash in hand and manage existing expenditures judiciously. Furthermore, they need to spare a thought for people in their surroundings such as their employees, partners, investors, customers and family members. They can be a strong support system during hard times. I also advise them to use technology to their advantage and to be innovative and creative such that they are able to able to thrive in spite of the ongoing crisis. Last but not least, owners of small businesses should prioritize their health and safely most importantly.

Why do you think people resist change?

In my opinion, there are three main reasons why people resist change. In the first scenario, people don’t know what’s changing and why it is changing. Secondly, people understand the change but do not like it. In the last scenario, people do not like the person, department or organization that is bringing about the change.

What are the benefits a corporation can expect if they don’t resist change and if they learn to adapt?

Based on my experience and research, there are 3 main values that can be acquired if people do not resist change. First comes the speed of adoption. Speed of adoption is how quickly employees adopt a change after it has been introduced. Second is the ultimate utilization which is a measure of how many employees eventually adopt the change. Third is proficiency in adopting the new system. Proficiency is how effective employees are once they have adopted the change.

Click here to sign up for free webinars from Anuj Kulkarni.

In conversation with Claire Boscq- Scott

Claire is on a mission to inspire businesses to thrive by bringing more care into what they do, alluring the senses to connect with employees and customers on an emotional level; enhancing business environments, developing intrinsic motivation in their employees to increase engagement and customer loyalty through sensorial experiences. She is a Keynote Speaker, Consultant & Trainer. She is the author of 2 books, Thrive with the Hive and Thriving by Caring. Claire also offers a range of online and onsite customer experience training and her Caring Service Culture Leadership Programme.

Why do you think some leaders struggle with engaging their team members?

A lot of leaders have got so much on their plate that they forget the one major thing about why they are leaders. It’s about caring for people, caring for the environment, caring for those around you. It’s about being an inspiration. When leaders forget to do that, this is when they start struggling to engage with their team members. It is crucial for leaders to be personalised in terms of their communications and the support that they offer to the people surrounding them. Communication is a massive part of leadership. If leaders fail to voice out effectively, this will eventually lead to a break-down of communication which will in turn take a toll on the organization—increased stress, decreased productivity, low morale among others. Some leaders do have an open-door policy to facilitate communication among the team members, yet, they are never present in the office. Being congruent with your message, following up on what you say and bringing your values into everything that you do make people feel that they are connecting with you. To be a leader, it is crucial to be authentic and at times, vulnerable. A lot of leaders give out a strong masculine energy, which I like to call the yang energy and are all about getting the job done. Being able to bring a bit of feminine energy or the yin energy, being authentic and being able to own up when things are not going well will make them appear more human and connect with their team on an emotional level. Leaders are struggling because instead of connecting with their teams, they are being forceful and demanding while failing to lend a listening ear to them.

Why is it important to have a positive mindset?

It is not just important to have a positive mindset. It is a necessity. In our everyday life, if we think positive, we will feel positive and hence behave positively. Being self-aware of our emotions and thoughts will enable us to monitor and regulate the nature of our thinking, whether it is positive or negative. That way, when negative thoughts cloud our mind, we are able to reframe them into positive ones. Practising positive thinking and adopting a positive mindset will help us thrive, be happy and generate energy for others around us.

How do you juggle your career with travelling while managing household and children?

Ten years ago, when I set up my business, my kids were small. The reason why I established my business was to be a good mom as well as a successful entrepreneur. Now that my children are older, my aim is to be a role model to them. Thanks to the technologies nowadays, I can be thousands of miles away but still communicate and be connected to them. It all boils down to the mindset, of being able to find harmony in everything that I do. It is also important

to have good habits and be disciplined all the while maintaining the balance between the professional and personal life.

Click here to sign up for free webinars from Hema Kangeson.

In conversation with Daniel Lee

Daniel was an aspiring leader who went from being responsible for a few hundreds of thousands of training monies in 2013 to USD5 million in 2016. One day he was told by his manager that he needed to show 'more leadership’. Unable to understand what that meant, he went on to interview 220 successful leaders from 37 countries in 6 continents to learn the specific traits for successful leadership.

After interviewing more than 220 professionals from 37 countries, what are some of the specific traits of being a good leader that you discovered?

Throughout my journey interviewing 220 leaders worldwide, I have uncovered many things. Off the top of my head, there are three specific traits that these leaders all have in common. Firstly, successful leaders, as I like to call them, are other-centric. They are really focused on others as compared to aspiring and first-time leaders who are focused on themselves, their own development and promotion. Secondly, successful leaders are very much self-aware when it comes to their thoughts, the choice of their words, the way they act and the behaviours they portray. They possess high emotional intelligence in such that a way that they have the ability to analyse and understand how people are going to be impacted by what they say. The third most important trait of a successful leader is the contribution that they bring to society in general. What makes a successful leader is the recognition that they get from people whose success they have contributed to because ultimately, successful leaders bring others to their success.

Can you elaborate more about your business and what is your mission behind it?

First Time Leadership was founded in 2016. Back then, I was working in corporate learning and development for a global bank and I was responsible for a budget of USD 5 million. In smaller organizations, this would have been the equivalent of a HR director. At that time, I thought I was doing pretty well for myself. I was responsible, productive and there were no complaints from my stakeholders. However, one day, one of my managers approached me and stated that I needed to show more leadership. At that moment, I was stumped and it made me question everything I thought I knew about leadership. That was the starting point of my journey to learn about leadership in depth and still I was not able to find an answer. Eventually, I met my co-author and the two of us embarked on this journey where we ended up interviewing more than 220 leaders from 37 countries. The purpose behind First Time Leadership is for tomorrow’s leaders, to make leadership attainable for anyone who wants to be a leader.

Does personal branding play a part in being a good leader?

What I have concluded from my research, personal branding for a leader boils down to a couple of things. First, it is all about this whole idea of reliability. Successful leaders are reliable not only when it comes to their ability to deliver results but also in terms of their words, their actions and their behaviours. It is about how they are perceived by people regarding what they will say, do or make a decision on. This reliability is crucial and adds to the personal branding of a successful leader. I would also like to add that personal branding is a result and not a goal that someone should actively manage. Another aspect that adds to the personal brand of a leader is authenticity. In today’s workplace, we seek a leader with whom we can connect.

Authenticity is linked to reliability. Followers want to follow a leader who is consistently authentic. Successful leaders behave authentically to all groups of people and this eventually impacts on their personal brand in the long run. This further reiterates that personal brand of a leader is a result and not a goal in itself.

Click here to sign up for free webinars from Daniel Lee.

In conversation with Hema Kangeson

Hema is a Chartered Accountant (ICAEW) who qualified in PwC, Kuala Lumpur and has the distinct honour of having worked across three continents (Asia | Europe | Australia). She possesses a wealth of lived experience, knowledge and skills gained in 20 years working with 12 prominent companies in the Finance, Consulting and Technology sector. Hema aims to use her insights, her wide-ranging skills and the corporate network she has established over the years to ensure individuals from diverse communities are no longer underutilized and can craft the career of their dreams. Hema also works in conjunction with growth minded, people focused organisations wanting to activate the potential of their leaders and teams, improve their culture and successfully implement sustainable change across the workplace.

What are some of the reasons limiting people to achieve maximum potential in their life or career?

According to Hema, the inability to break through their limiting beliefs is what hinders some people from excelling in their personal or professional life. Other factors, namely a lack of opportunities, poor access to education, unsupportive family backgrounds and gender biases are also to be blamed. As such, when people passively accept the mundane, non-changing pattern of life that they are stuck in or when they are too complacent to step out of their comfort zone, they inadvertently turn down the life-changing opportunity of exploiting and attaining their full potential.

What would be your advice to someone suffering from a burnout?

Being burnout can be overwhelming since it leaves us emotionally drained and impacts our productivity. Hema’s advice to those suffering from a burnout would be to reassess the roots and causes thoroughly and then reimagine the new life that they desire. A burnout takes a terrible toll not only on our mental health, but also on our physical and emotional state, hence, the first step

would be to re-evaluate our work life. Effective time management is a powerful strategy to avoid being burnout.

Why is self-development as important as professional development?

Hema believes that self-development is in fact far more important than professional development. She argues that without a deep understanding of ourselves, it becomes difficult to identify our skills and qualities, develop our talents or even unlock our maximum potential in the professional sphere. It is only through the journey of self-discovery where we learn about our identities and values that we get recognize our strengths and weaknesses and be our best selves, both professionally and personally.

Click here to sign up for free webinars from Hema Kangeson.

This is module 1 out of 6 under The Entrepreneur Manual series.
Course with concepts and case studies written purely on experience, learn the fundamentals of starting a business right, taught by a CEO. You will learn how to be visionary, illustrate ideas into concrete business models, plan effective execution plans including funding stages, global expansion potential exit.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business – and the various ways you can implement change for the better.

These days, we can’t go anywhere without seeing a McDonald’s or Starbucks, and while it may be difficult to imagine – they were once start-ups too.

But let’s start at the very beginning. How did these businesses, selling common goods, even succeed as start-ups, much less grow into the international business operations they are today? Where do Intellectual Property (IP) rights come into play?

Wonder no more, as we’ll take you through what all start-ups need to know to survive and thrive in business, including:
• how to protect your own IP rights
• how to create more IP
• how to make more money from your IP

Have a great brand and business? Already conquered the local market and now looking to step out of your comfort zone and tap into foreign markets? How do you prevent copycats abroad? How do you protect your brand abroad? Is it a painful and expensive process?

In this session, we will tell you all about a mechanism to protect your brands globally. The Madrid Protocol allows a brand owner to protect their trademark in several countries simultaneously by filing one application with a single office, in one language.

Yes, with all good things, the Madrid Protocol has some disadvantages too. We will come clean with the good, the bad and the ugly!

AI is not magic. As companies look to harness the potential of AI, they need to use data from diverse sources, support best-in-class tools and frameworks, and run models across a variety of environments. However, 81% of business leaders do not understand the data and infrastructure required for AI. In this webinar, you will get to know about the framework 'The AI Ladder' designed by IBM for deploying AI in the enterprises.

Self realization is the best way to experience the new learning!

This webinar is to introduce 5 basic elements of Emotional Intelligence (EI); ever-growing importance of Emotional Intelligence and tips to improve each element of EI.

This webinar will help participants to reflect on their own EI quotient and accordingly start the journey towards improving it for a better and enriching life!

Online marketplaces are ideal for brand owners to do business in a cost-effective way. In 2019, even before COVID-19 hit, the internet economy in Southeast Asia hit the US$100 billion mark in gross merchandise value, a nearly 40% increase compared to 2018. As more people shop online during this pandemic, counterfeit goods will also follow!

In this session, we’ll share tips, measures & strategies for brand owners to protect themselves against copycats online.

Burnout is the theme of my 20+ year professional career.

It was frustrating and disappointing because I always loved my job, but I reached burnout at some point.

On a brighter note, my burnout led me to breakthrough from moving industries to countries and reinventing my career in 4 years as Audit Manager ▶️ Amazon Author ▶️ Housewife ▶️
Business Consultant ▶️ International Speaker ▶️ Career and Life Coach ▶️ Mompreneur ▶️ Senior Auditor.

I want to share my burnout story because I want to explain the myths and realities of burnout from my own experience.

I want to help others who are experiencing or at the brink of burnout because I know there is 1 step that can help you avoid burnout forever.

3 Reasons for Burnout
After suffering from multiple burnout in my 20+ years career, I learned that there are 3 Reasons for Burnout:

1. Too much work because our physical body needs to rest and relax every day.

I learned that you can love your job but experience burnout at some point.

I used to hustle and sleep less, thinking that staying late can help me accomplish more. This constant hustle led me to experience burnt-out at age 26 and 34.

Fast forward to today, I was able to accomplish more by doing less because I learned the power of sleep.

2. Lack of work because our emotional well-being needs to know that we matter. It needs to be convinced that my existence matters that “I am important”.

Leaving my 16+ year corporate career seems to be the best solution to my burnout in 2014 but this led me to stay- at- home depression at 37.

I was doing a lot of things at home, but I lost the meaning in what I am doing because I felt no accomplishment despite the demands of everyday life.

As a full- time housewife, my body was extremely exhausted doing house chores - cooking, cleaning, folding, ironing, washing, but my wallet, mind, and soul was empty.

I learned that burnout does not happen to employees only but also to those who are not employed because our identities are attached to the labels of our job.

Burnout did not happen to me only but also to my clients who are jobseekers, frustrated and disappointed for not getting a job.

3. Lack of meaning because self-actualization is one of the highest human needs in Maslow’s hierarchy of needs.

I experienced this burnout when I was 22 and 40.

I just joined and rejoined corporate during this age and stage, but I did not find meaning in what I do.

At 22, I felt that tax auditing was not for me.

At 40, I felt I useless and helpless especially during the lockdown,

I learned that burnout does not happen for people who are in a job for a long time.

Burnout can happen at any stage, the moment you lose WHY, the meaning in what you do.

Training, coaching and writing helped me find the meaning of my life, and it sparked the joy within, especially when I was able to help others overcome their suffering and land a job.

My 20+ Year Burnout Rollercoaster Story

I always loved my job but there are days I had to drag myself to the office.

I used to hate the feeling but fast forward to today, I know that my burnout led me to my career breakthroughs.

At 22, I got tired and unhappy with my auditing job at Ernst & Young Manila. I wanted to work for another company and that led me to get a job at Intel Philippines.
At 26, I was managing individual and corporate taxation for Intel Philippines and its 5 companies. I was about to be relocated to Singapore for a regional role, but I declined the offer because I know that my young body cannot sustain the demands of the job. That burnout led me to land a job in another country and industry - airline auditor for Emirates Airlines in Dubai.
At 32, I was burnt out and tired of not getting my promotion. That led me to ask my boss “What do I need to do to be the next manager to be promoted”. This led me to get my manager promotion in 6 months. I was 17 out of 4,974 Filipinos in the management team of Emirates when I left in 2016.
At 34, at the peak of my career as Audit Manager, I experienced burnout and quarter-life crisis. So, at 36, I left my 16-year corporate career to be a full time housewife and mom to my 2 young kids.
At 37, I experienced stay at home depression. This led me to start a business that I love – Caltan Training and Consultancy.
At 39, I experienced burnout after an earthquake and an attempted robbery that happened on the same day in April 2018. This led me to rejoin corporate and move back to Dubai.
At 40, I was experiencing burnout because of the pandemic. It led me to start Working Moms Academy, an education platform and community for moms struggling with stress and burnout so working moms can succeed personally and professionally.

1 Step to Avoid Burnout Forever
I learned that there is 1 Step to Avoid Burnout - Acceptance.

Yes, ACCEPTANCE is the first step to breakthrough.

First, you need to accept your thoughts, feelings and emotions because suppression leads to depression.

Journaling is the best way to acknowledge your emotions because this slows down the brain from 300-1,000 thoughts to 80-100 thoughts per minute.

Second, you need to accept 100% responsibility for your life because when you do, you have the full power to rewrite and change your victim story.

When I decided to become the CEO of my life and stopped blaming my husband, my company and the economy, everything changed for me.

Journaling helped me write my beautiful story and make things happen.

Third, you need to accept that you cannot control any person or situation except your responses to them.

As Charles R. Swindoll “Life is 10% what happens to you and 90% how you react to it. “

Stephen Covey calls this the circle of influence.

I learned that when you focus on the things you can control - YOURSELF, your thought, feelings and emotions, that is when things will move for you because nothing will change unless you do.

My burnout led me to breakthrough because I chose to respond positively to every situation I have been through.

I look forward to my story inspiring you today, share this article to those who need it today.

I know your burnout is a breakthrough that can give birth to a new you - Accept it and Act on it positively so that you can move from burnout and experience bliss.

I know that God has a purpose for your pain, blessings in your burdens and treasures in your trials.

Get a full copy of my Burnout to Bliss Presentation at Spendless Academy’s First Virtual Summit, the slides are saved on the link below.

https://bit.ly/BurnoutToBlissSpendlessAcademySummit

The current pandemic situation in the country right now has affected the mental health of many Filipinos. Anxiety, depression, work related adjustment and stress were the most common problems that mental health professionals encounter during this pandemic, not to mention those who have underlying mental health conditions that were aggravated and/or triggered due to isolation and/or fear.

This webinar will target the following objectives:
1. Understand what mental health is;
2. Identify the different types of mental health problems that usually occur during pandemic; and
3. Know the protective factors for mental health problems and ways on improving mental health.

In this webinar, you will learn what is a machine or artificial intelligence and how it helps in automating business operations. you will understand the importance of data and how to bring out the right information for the right need from terabytes of data that you're having, You will also be introduced to Big data and its role in Artificial Intelligence. This webinar doesn't expect you to have any prior programming experience and is designed for anyone whether you have a technical background or not.

You are eating less but you are not losing weight.
You are exercising but you are not losing weight.
You are trying paleo, keto and other kinds of diet but you are not losing weight OR maybe YOU LOST WEIGHT BUT YOU GAINED IN BACK QUICKLY.

If this sounds like you, YOU ARE NOT ALONE.
I have been there.
I ate less but I did not lose weight,
I exercised and enrolled in the gym but I did not lose weight.
I tried many kinds of diet and I lost some weight but gained it back quickly.

Now that I know the secret to losing weight the holistic way, I am looking forward to helping you using NLP.

With many qualified and capable individuals now looking for a new source of income, we will share why franchising is the best business model moving forward. Discover:
• Why franchising is the best way to expand without using your own capital
• Differences between licensing and franchising
• Types of franchises
• Advantages and disadvantages of being a franchisor or franchisee
• How you can support your franchisee

SYNOPSIS
Accounting is often taken for granted in small businesses and startups as not a necessary function. However, Accounting and finance can prove to be a maker or breaker in a business. A good accounting system helps to understand the revenue and expenses of a business in better ways and effectively analyze them. An effective analysis of revenue and expenses can help businesses and startup to achieve break-even points faster, achieve revenue growth, make future business plans, substantiate projections and valuations.
We will go over key aspects of good accounting system and how to acheive them with live questions and answers in this webinar.

WHAT YOU WILL LEARN FROM THIS WEBINAR?
Key Accounting Practices for small business

The webinar will help you to understand Business Transformation and its difference from Digital Transformation. Also you will get to know basics of Digital Transformation, its definition, drivers and Technologies behind it. You will further get insights to manage the impact of Digital Transformation on Organization Culture. The webinar has lot of real world examples to understand the concepts

Every day, there are opportunities for teachable moments and in these moments, there are opportunities for us to strengthen our identities to build resilience.

Bringing your awareness to teachable moments will help guide you to become a life-long learner, that life is a learning process, and start turning stumbling blocks into stepping stones (opportunities)!

Every day, there are opportunities for teachable moments and in these moments, there are opportunities for us to strengthen our virtues to build resilience.

Bringing your awareness to teachable moments will help guide you to become a life-long learner, that life is a learning process, and start turning stumbling blocks into stepping stones!

"A leader is great, not because of his or her power, but because of his or her ability to empower others.” John C. Maxwell

what makes a successful and a great school leader?

How do you become truly effective as a principal or in a leadership position?

What are the traits or skills required to become a great leader?

Good schools are driven by teachers, Principals and Heads of School who are passionate about making a difference to the lives of the children. However, the challenges of 21st Century global and technological advances have placed school leaders and teachers under more pressure than ever before.

This webinar is ideal for school Leaders, Principals, Admins, Interns, Educators, School Head or chairpersons.

Have you ever wondered how the growth rate significantly increases by activating student thinking? What are the factors/traits that can assist in engaging students in a meaningful learning?

In order to best express themselves, one needs to know how to think clearly- meaning practice critical thinking! Critical thinking also means knowing how to break down texts, and in turn, improve our ability to comprehend.

One needs to explore the ways to help oneself think critically in order to prepare for the future.

In this webinar, participants will learn about the traits of critical thinking to empower their thought process.

This webinar is ideal for everyone.

"A leader is great, not because of his or her power, but because of his or her ability to empower others.” John C. Maxwell

what makes a successful and a great school leader?

How do you become truly effective as a principal or in a leadership position?

What are the traits or skills required to become a great leader?

Good schools are driven by teachers, Principals and Heads of School who are passionate about making a difference to the lives of the children. However, the challenges of 21st Century global and technological advances have placed school leaders and teachers under more pressure than ever before.

This webinar is ideal for school Leaders, Principals, Admins, Interns, Educators, School Head or chairpersons.

Have you ever wondered how the growth rate significantly increases by activating student thinking? What are the factors/traits that can assist in engaging students in a meaningful learning?

In order to best express themselves, one needs to know how to think clearly- meaning practice critical thinking! Critical thinking also means knowing how to break down texts, and in turn, improve our ability to comprehend.

One needs to explore the ways to help oneself think critically in order to prepare for the future.

In this webinar, participants will learn about the traits of critical thinking to empower their thought process.

This webinar is ideal for everyone.

In this 1 hour free webinar, the participants would know as a foreigner, how you can break into 1.4 billion China business market by Chinese social media marketing.
The Chinese social media will cover in this webinar included :
1. RED
2. ZhiHu
3. Wechat
4. Douyin
5. LinkedIn

The Futuristic Lion in you is a 5/6 week transformational program catered for each individual and it will help you to seek out your Trinity Prism which is key to a hidden future. Finding and grasping the trinity prism can be elusive and challenging for most people but it is essential. Entering the transformation journey with the help of personal branding and essential tools will help uncover the Futuristic Lion in you and prepare you for the future.

This session is an introduction to this program and getting yourself ready transformed for the future.

If you are stuck or unsure of what tools or applications can help you build your brand or what applications can help you to create an engaging video, this session will give you a glimpse of some of the tools and videos I use and create. Join me in this session and discover ways to save you time and money to accelerate your business or brand transformation.

The Futuristic Lion in you is a 5/6 week transformational program catered for each individual and it will help you to seek out your Trinity Prism which is key to a hidden future. Finding and grasping the trinity prism can be elusive and challenging for most people but it is essential. Entering the transformation journey with the help of personal branding and essential tools will help uncover the Futuristic Lion in you and prepare you for the future.

Though this session is an introduction to the program, you will gain much out of this session and at the end of the session, you will be asking yourself am I ready for the future?

If you are stuck or unsure of what tools or applications can help you build your brand or what applications can help you to create an engaging video, this session will give you a glimpse of some of the tools and videos I use and create. Join me in this session and discover ways to save you time and money to accelerate your business or brand transformation.

All companies work together with vendors. Vendors influence your company’s performance, whether you like it or not. Large corporations have complete departments working with their partners to get the most out of the relationship to their benefit.

I will share how you can leverage your supply chain as a strategic advantage towards your clients. You will learn to spend the resources where it matters. By having your procurement department focus on the right suppliers, you will get a much higher value. This value will translate into
– higher customer satisfaction
– your products being upgraded
– new offerings to your market

Get started immediately with my practical tips.

Time is our most precious resource and everyone has exactly the same amount of time. Successful people manage their time better to get more done while experiencing less stress.
Many experts say that implementing a to-do list is a way to manage stress and tasks, and it is. Most people will have a to-do list yet feel out of control. Feeling out of control is a negative cycle that hurts your effectiveness which in turn makes you feel less in control.

There are a few simple tricks to regain control and use your time efficiently and effectively, I will share these with you in the webinar.

Maybe you have heard of “lean manufacturing” and that it can help save cost in production. Perhaps you have read about lean and even tried to use it in your company.
When you read about lean, it seems simple. Still, many lean initiatives fail.

In this webinar, Michel Goedegebuure will share his practical insights from successful projects. He explains how he starts in a new situation with useful tips that you can apply immediately. Your first tip: lean can be applied everywhere.

Want to know more? Sign up for the webinar!

Self realization is the best way to experience the new learning!

This webinar is to introduce 5 basic elements of Emotional Intelligence (EI); ever-growing importance of Emotional Intelligence and tips to improve each element of EI.

This webinar will help participants to reflect on their own EI quotient and accordingly start the journey towards improving it for a better and enriching life!

I recently helped a client generate leads for a festive gifting program by running a Facebook campaign.

The client is an organic grocery and snacks seller. I generated leads at around INR 47 for a INR 400-2500 product. This generated sales of INR 8000 (6X ROAS).

The webinar will be a step-by-step walkthrough of the entire campaign. I will discuss my thought process and approach in designing the campaign.

It will teach viewers how they can setup similar campaigns to find customers beyond their existing followers. Such campaigns can also be run to get more people to become your followers, which can then be nurtured over time and converted to customers through email or Messenger marketing.

I recently created advertisements for a small Indian fashion e-commerce brand. They started only recently and had only 400 Instagram (IG) followers. They wanted people belonging to their ideal customer avatar to become their IG followers.

I accomplished this objective by designing 15-30 seconds long IG story ads campaign.

The IG profile of the brand gained 100 new targeted followers at USD 0.5 dollars each!

The webinar will be a walkthrough of the entire process. It will discuss topics like understanding the client's business and offerings. Using a video editor for creatives design. Lastly, audience research will be briefly covered.

Prerequisites (desirable):
Audience should be familiar with the Facebook Ads Manager and how to setup a Facebook campaign.

How to secure the next 60 years without endless effort on transformation?
"The part that makes us amazing success is also the part that makes us stumble and tragic fall."
The secret on how to bypass the default mindset traps for eventual failure from any angles
during the whole life journey from birth to death, from wealth, success, physical health, emotional health, mental health, variety of intimacy, parent-child relationship, aging, and after death, regardless of business, career, or personal life.

How to free from your mind matrix and escape the tragic predestination of the human race?
"The part that makes us amazing success is also the part that makes us stumble and tragic fall."

All that you are looking for is under control of what you don't know like abundance mindset, business expansion, business transformations, coaching, collaboration, connect; influence, creative, entrepreneurship, health, wellness, leadership, learning, and development, mompreneur, negotiation, personal branding, personal development, personal mastery, training, development, self-empowerment, self-help, presentation skills, relationship building, spiritual growth, sale, marketing, media fear, etc.

How to free from your mind matrix and escape the tragic predestination of the human race?
"The part that makes us amazing success is also the part that makes us stumble and tragic fall."

All that you are looking for is under control of what you don't know like abundance mindset, business expansion, business transformations, coaching, collaboration, connect; influence, creative, entrepreneurship, health, wellness, leadership, learning, and development, mompreneur, negotiation, personal branding, personal development, personal mastery, training, development, self-empowerment, self-help, presentation skills, relationship building, spiritual growth, sale, marketing, media fear, etc.

How to free from your mind matrix and escape the tragic predestination of the human race?
"The part that makes us amazing success is also the part that makes us stumble and tragic fall."

All that you are looking for is under control of what you don't know like abundance mindset, business expansion, business transformations, coaching, collaboration, connect; influence, creative, entrepreneurship, health, wellness, leadership, learning, and development, mompreneur, negotiation, personal branding, personal development, personal mastery, training, development, self-empowerment, self-help, presentation skills, relationship building, spiritual growth, sale, marketing, media fear, etc.

With increment in social media marketing and ad spends on them, does cold calling still work?
Would you believe that cold calling works amazingly well if crafted with step by step process which is easy to learn?
Having done over 5000+ cold calls in past decade, I would like to share the exact strategies which you can use to get qualified and recurring clients.

What the webinar would cover:
1. How to handle objections like a pro?
2. Why having a great tonality helps in closing deals on the same cold call?
3. How to be an A+ communicator while talking to any stranger?
4. Q&A session and doubts to address

Just having financial accounts is not sufficient, you need to learn how to analyze such financial statements and make useful business insights.
join this webinar to learn how you can use a structured approach to analyze financial statements to generate useful insights into the business.

An important part of a startup pitch deck is financials, how much revenue the business would generate, how much would be spent, ROIs etc. Founders usually tell a story while presenting their plans, hence its essential that numbers support the story in an integral way.

Using sound financial modeling techniques can help founders answer questions from investors and support their story in meaningful full ways with sufficient data.

Join this webinar to learn how you can make financial models which are clear, gives all useful information, reliable and support business plans.

Emails are getting flooded in each of our inboxes daily!
How to be on top of the mind and get responses every single time?

This specialized webinar will cover:
1. Three parts of a successful email: The CTA, The body, Subject Line
2. Etiquettes of Email Writing: What to Do & What to Avoid
3. Case Study of an email copy which resulted in $20K sales from 2 clients

Do you find it difficult having challenging conversations with clients? Is it a challenge to discuss the quality of your supplier's products? Do you avoid these conversations?
Being in business could result in having challenging conversations with team members; suppliers and clients. If we are not careful, these conversations will be avoided, or could lead to misunderstandings or lack of action.
In this interactive virtual workshop, I will share why we avoid difficult conversations; the value of having 'difficult' conversations and how to structure these, so there are impactful results.

Are you concerned that you don't have credibility when you are presenting?
Do you struggle to have authority when leading your team?
Do you worry that you lack gravitas when pitching for funding or business?

There are some simple techniques you can use to raise your credibility. In this interactive workshop I will share these skills with you; as well as supporting you to develop more confidence when presenting, so that you will project authority.

We all have heard about the word called ghostwriters, but many of the people out there, don't know that Ghostwriters get paid a great income who get projects which are worth a try regardless of your current experience or you are just starting out.

In this webinar, we would cover:
1. What is Ghostwriting with examples
2. How it is different from content writing
3. How much can a newbie make online just by ghostwriting for 2 clients per month
4. Summary & Q&A Session

We all come across ad copies which are so much effective that we click those ads and go directly to the payment page to buy that specific product or service.
When was the last time you ordered a pizza, what made you click that ad? These are things which copywriters always look after, as they love to appeal to the audience.

Want to learn copywriting?
Then register to this webinar, we would cover the following topics:
1. What is Copywriting
2. Different Types of Copywriting
3. How to get Copywriting projects
4. What things are needed to make an effective proposal to get amazing B2B & B2C Clients
5. Q&A Session

Start using data for fact-based, decisions that ultimately benefit organization and employees. If you want to know what skillset you require and how to drive analytics in HR join the introductory course.

If you are a copywriter or content creator, you’ve probably often seen viral content and wondered how others did it. Chances are, you want your content to go viral too. Who doesn’t want thousands (if not hundreds of thousands) of people to see and appreciate the content you worked so hard on?

Here’s the reality – viral content is rare. Most content gets very few shares, even for giant viral sites like Buzzfeed.

But if you know how to activate people’s psychological triggers, you can greatly boost your chances of getting massive traffic and engagement for your content.

In this Masterclass, I show you how I did it and how you can do the same too.

Most people think yoga is all about bending and twisting your body in odd shapes, it's time to rethink. Our yoga & mindfulness workshop teaches a holistic way of life that integrates basic elements of Yoga, making a prayerful discipline that unites the body, mind and soul.
Along with the series of simple, yet effective yoga postures and breathing techniques by PRISM Philosophy where greater emphasis is placed on the experience of meditation, and practical yoga philosophy.**Avoid eating heavy meal at-least one-hour before the session.

Content is key to building trust with your audience, generating leads and improving conversions. But in our content-saturated world today, customers expect high-quality, consistent content. How do you create content to build your business?

Maybe you're struggling because.
> you feel you're not that great in writing or content creation.
> you tried but the response was less than ideal.
> you feel you don't have enough ideas to post consistently.

The good news is, it's not impossible to create an endless supply of high-quality and engaging content with zero budget.

I'll show you how I did it and how you can do it too.

I believe we should speak to it is as easy for others to listen to us. We have all listened to other people speaking and struggled to take in what they say. Perhaps they speak too fast, or mumble. Possibly their accent is very strong or they use words that you are not familiar with.
In this webinar, I share some easy ways to ensure you are speaking in such a way that will interest and engage your audience so you make a positive impact.

Many people are terrified of public speaking; I know I always get nervous, but I have discovered skills needed to improve my speaking. In this interactive webinar I share top tips that will support you to develop your public speaking skills.

Using principles from my Superstar Communicator methodology, that I have used as an international speaker, I will introduce you to a number of speaking principles that you can use for all business conversations - not just Public Speaking.

You might be surprised that you've not fully understand the features on your LinkedIn profile page and how you can use these features to make your profile more marketable and appealing to your network. In this Part 3 (final part), we will be covering these features and what to take note of when inputing content to boost your brand further.

How do you brand your LInkedIn better to attract and appeal to relevant people? How can you promote your projects, service offerings and products better via the ready features of Linkedin on your profile page?

You might be surprised that you've not fully understand the features on your LinkedIn profile page and how you can use these features to make your profile more marketable and appealing to your network. In this Part 2, we will be covering more features and what to take note of when inputing content to boost your brand further.

How do you brand your LInkedIn better to attract and appeal to relevant people? How can you promote your projects, service offerings and products better via the ready features of LinkedIn on your profile page?

You might be surprised that you've not fully understand the features on your LinkedIn profile page and how you can use these features to make your profile more marketable and appealing to your network. In this Part 1, we will be covering these features and what to take note of when inputing content to boost your brand further.

How do you brand your LInkedIn better to attract and appeal to relevant people? How can you promote your projects, service offerings and products better via the ready features of Linkedin on your profile page?

Business model canvas (BMC) is a super useful tool in business planning. BMC can help to bring clarity to your business proposition as to how your business will create, deliver, and capture value for your business and customers.
In this webinar, we will be learning key aspects, how to prepare the BMC and use it in practical business planning and creating models.

All companies work together with vendors. Vendors influence your company’s performance, whether you like it or not. Large corporations have complete departments working with their partners to get the most out of the relationship to their benefit.

I will share how you can leverage your supply chain as a strategic advantage towards your clients. You will learn to spend the resources where it matters. By having your procurement department focus on the right suppliers, you will get a much higher value. This value will translate into
– higher customer satisfaction
– your products being upgraded
– new offerings to your market

Get started immediately with my practical tips.

Leaders have ambitious goals for their organisation. Studies show that only 10-15% of strategic initiatives deliver on time and target. Common reasons for companies missing their objectives are:
1) people are too busy with the daily work
2) too many priorities
3) employees do not know or understand the strategic targets
4) staff is not engaged

In this webinar, Michel Goedegebuure will share 4 simple steps to increase employee engagement and grow your business on target and on time.

Want to know more? Register for the webinar!

Maybe you have heard of “lean manufacturing” and that it can help save cost in production. Perhaps you have read about lean and even tried to use it in your company.
When you read about lean, it seems simple. Still, many lean initiatives fail.

In this webinar, Michel Goedegebuure will share his practical insights from successful projects. He explains how he starts in a new situation with useful tips that you can apply immediately. Your first tip: lean can be applied everywhere.

Want to know more? Sign up for the webinar!

I recently helped a client generate leads for a festive gifting program by running a Facebook campaign.

The client is an organic grocery and snacks seller. I generated leads at around 47 INR for a INR 400-2500 product.

The webinar will be a step-by-step walkthrough of the entire campaign. I will discuss my thought process and approach in designing the campaign.

It will teach viewers how they can setup similar campaigns to find customers beyond their existing followers. Such campaigns can also be run to get more people to become your followers, which can then be nurtured over time and converted to customers through email or Messenger marketing.

Accounting is often taken for granted in small businesses and startups as not a necessary function. However, Accounting and finance can prove to be a maker or breaker in a business. A good accounting system helps to understand the revenue and expenses of a business in better ways and effectively analyze them. An effective analysis of revenue and expenses can help businesses and startup to achieve break-even points faster, achieve revenue growth, make future business plans, substantiate projections and valuations.
We will go over key aspects of good accounting system and how to acheive them with live questions and answers in this webinar.

The participants will learn how to adapt this Covid-19 situation which has effect jobs of millions of people. Shireen will tell the methods to bring the real CHANGE in their personal & professional life to turn their dreams into Reality.

Course Agenda is designed from an epic book “Agile Leadership with a GRIP” written by Dr.Frank Lee Harper.This book is included in MBA Course of Cambridge Corporate University, Switzerland. The participant will learn the ADKAR Model in relation to 21st Century Leadership Skills.

Course Outline:

What is C.H.A.N.G.E.?

PROSCI | The Global Leader in Change Management

The ADKAR Model

Waddup Legends!
Our mind can go places your body can't go. Mind can do things body can't do. Your physical senses can be blocked. Your eyes cannot see around a corner that danger is approaching.
Your ears cannot hear a business owner across town asking where they can find an employee with your skills. Nothing can block your mind... except you. If you are not using your mind to help you avoid danger and seize opportunities, then it is like not having a mind.You can also learn to develop your intuition. Learn the path to go beyond "the feeling" or "visions" and project your senses and mental faculties anywhere at any time to solve problems.

Your Best Friend
KHAN

The biggest mistake entrepreneurs can make with branding is treating it as just a name, tagline or logo to identify their business. The second biggest mistake is to treat it as a luxury “image-building” exercise.

Branding is actually a powerful strategic business asset. People prefer to buy from those they like, trust and respect. So the more your business evokes these positive emotions, the more likely it leads to profitable growth.

Having a strategy to build your brand authority is key. But brand authority is not something you give yourself. It is the trust and reputation you earn from your market.

In this Masterclass, I show you how to start building your brand authority to stand out in the market.

Your social media content has the power to win you legions of fans who are ready to buy your product or service.

But it’s not enough to just push content on a social media platform. Only a solid social media content strategy can get you this kind of impact.

Do you want to get more engagement with your audiences?
Are you struggling with content creation?

In this Masterclass, I show you what works on social media and how you can develop a content strategy that attracts the audiences you want.

Waddup Legends!

Is your mind filled with negative thoughts? Is there something in your past that is holding you back?

Do you want to overcome your limitations?

Sign up for this free webinar to learn more

Your best Friend
KHAN

Waddup Legends!
Are you stressed? Do you have so many questions unanswered about your life and its meaning and purpose?

In this webinar I will show you the path to reach Alpha Level and control your own mind... Remember, you have to control your brain and not viceversa.

So what are you waiting for? Sign up NOWWW!!!!

Your best friend

KHAN

Whether by our own volition or by forced hand , letting go is one of the hardest things to do in life. But it is also the most powerful catalyst for a change we never thought we needed.

In this session, I will share with you learnings I’ve gained first hand from decades of painful life experiences through self-reflection and pulling on expert research around the world in the areas of Positive Psychology, NeuroScience and Spirituality.

If you have experienced tough times in your business, lost your job due to the pandemic or have lost someone or something near and dear then this session is for you.

Whether by our own volition or by forced hand , letting go is one of the hardest things to do in life. But it is also the most powerful catalyst for a change we never thought we needed.

In this session, I will share with you learnings I’ve gained first hand from decades of painful life experiences through self-reflection and pulling on expert research around the world in the areas of Positive Psychology, NeuroScience and Spirituality.

If you have experienced tough times in your business, lost your job due to the pandemic or have lost someone or something near and dear then this session is for you.

Waddup Legends!

Compare the car or the phone of 1980s and of today, marked difference. However the education system has not yet evolved at that pace. We are expected to do so many things like read, write think and learn which are not taught. Hence we have so many college dropouts.

Join me in this webinar to learn how to survive your way through school/college/university and score awesome grades!

There are times when we feel nervous about asking: whether it is for help; advice; opportunities; for people to buy from us. The ‘little voice’ in our heads can often prevent us from progressing with expanding our businesses or careers.

In this interactive webinar – where I positively encourage people to discuss these issues and share ideas, we will explore what we could ask for; how to ask and when to ask.

The FUTURE of WORK is here, Covid has accelerated this!

Your superpower to succeed in this new world of work which is ‘RUPT’ – Rapid | Unpredictable | Paradoxical | Tangled is PERSONAL AGILITY.

💠 Personal Agility is a broad topic. In this interactive session, I will highlight WHAT I believe are it’s 3 critical dimensions and HOW you can PROACTIVELY build and/or continuously cultivate them ?

🔆 It’s important for ALL of us to succeed in the future work. Let’s not leave you behind.

Life Design and Goal setting have been very traditional overtime talking only about money and career. But human happiness lies somewhere else.
Re-Discover your life with this masterclass

I have been delivering this for the last 2 years, shared amazing concepts with 500+ participants one to one in over 7 countries. 21 people achieved 100+ goals in just 1 year.

#coaching #goals #growth #personaldevelopment

Life Design and Goal setting have been very traditional overtime talking only about money and career. But human happiness lies somewhere else.
Re-Discover your life with this webinar.

I have been delivering this for the last 2 years, shared amazing concepts with 500+ participants one to one in over 7 countries. 21 people achieved 100+ goals in just 1 year.

#coaching #goals #growth #personaldevelopmen

Time and stress are important parameters that must be understood properly for postgraduate students to conduct their research effectively and to finish on time. Learning these skills will enable the best use of energy for academic and non-academic activities.

If you are a copywriter or content creator, you’ve probably often seen viral content and wondered how others did it. Chances are, you want your content to go viral too. Who doesn’t want thousands (if not hundreds of thousands) of people to see and appreciate the content you worked so hard on?

Here’s the reality – viral content is rare. Most content gets very few shares, even for giant viral sites like Buzzfeed.

But if you know how to activate people’s psychological triggers, you can greatly boost your chances of getting massive traffic and engagement for your content.

In this Masterclass, I show you how I did it and how you can do the same too.

“Your brand is what people say about you when you are not in the room.”
~ Jeff Bezos, founder of Amazon.

If you Google your name, what comes up?

You are already leaving digital footprints everywhere, which is building up an image of who you are! If you think you don’t need to do any personal branding, you may be very mistaken! In a sense, you already have a personal brand. It’s a matter of whether you are chancing it or you are crafting it.

In this Masterclass, I share with you how to build a powerful personal brand and why it could be the best thing for you, whether you are an employee or in business for yourself.

The biggest mistake entrepreneurs can make with branding is treating it as just a name, tagline or logo to identify their business. The second biggest mistake is to treat it as a luxury “image-building” exercise.

Branding is actually a powerful strategic business asset. People won’t buy if they don’t know, like or trust you. So the more your brand evokes positive emotions, the more likely it leads to customer loyalty and preference.

Building your brand authority is key. But brand authority is not something you give yourself. It is the trust and reputation you earn from your market.

In this Masterclass, I show you how to nurture trust, affinity and preference for profitable growth.

If you are a copywriter or content creator, you’ve probably often seen viral content and wondered how others did it. Chances are, you want your content to go viral too. Who doesn’t want thousands (if not hundreds of thousands) of people to see and appreciate the content you worked so hard on?

Here’s the reality – viral content is rare. Most content gets very few shares, even for giant viral sites like Buzzfeed.

But if you know how to activate people’s psychological triggers, you can greatly boost your chances of getting massive traffic and engagement for your content.

In this Masterclass, I show you how I did it and how you can do the same too.

Waddup Legends! Welcome to the Webinar Session…

Do you have a huge stack of books that you plan to read someday? Do you find it hard to read through your coursebooks taught at school? Have you ever started reading a book and found yourself leaving it half way? If all of this applies to you, there is a problem. But the good news is, it can be fixed!

We are taught everything in school but the basic skills like how to read, comprehend, memorize etc are left for us to figure out ourselves.

Join this Awesome webinar and in one hour you will see how your learning speed increases two fold.

Sign up now!

Self-image is the mental picture of ourselves, the voices and feelings we create by the use of our imagination.

The image of ourselves is our personal concept of “the kind of person I am”, which is constructed by our beliefs about ourselves. These beliefs we have unconsciously formed based on our past experiences, our successes, our failures, our observations of others, in childhood, in relationships, and comments made by others.

How we see ourselves is our mental blueprint of ourselves and we do not pay enough attention to it consciously to help us build a healthier self-image so that we can be successful in the things we do.

Self-image is the mental picture of ourselves, the voices and feelings we create by the use of our imagination.

This self-image, is our personal concept of “the kind of person I am”, which is constructed by our beliefs about ourselves. These beliefs we have unconsciously formed based on our past experiences, our successes, our failures, our observations of others, in childhood, in relationships, and comments made by others.

How we see ourselves is our mental blueprint of ourselves and we do not pay enough attention to it consciously to help us build a healthier self-image so that we can be successful in the things we do.

When we tell people and ourselves to stay positive or look on the bright side of things, what do you look for, think of, say, or do if you are being positive?

Come and discover one hundred characteristics that can help face challenges, transform negativity, and with these characteristics, you are in control to lead your life by your highest standards.

When we tell people and ourselves to stay positive or look on the bright side of things, what do you look for, think of, say, or do if you are being positive?

Come and discover one hundred characteristics that can help face challenges, transform negativity, and with these characteristics, you are in control to lead your life by your highest standards.

Have you found that using the conventional approach for self-development is not :
(a) improving your quality of life OR
(b) you are still not engaged in your job ?

I have found through my personal experience that the Strengths focussed Self-Development approach enabled me to unlock my limitless potential. Gallup Research has also concluded that you will be 3x as likely to have an excellent quality of life and 6x as likely to be engaged in your job if you invest in your strengths instead of your weaknesses.

What are you waiting for? Invest 60 mins of your time by joining me on this webinar to begin this journey.

This webinar is designed to equip you with simple tools that will help you coach others to achieve their personal and professional goals.
A Coaching Leader continuously inspires team members to take ownership and be accountable for their action. They continue to unleash the potentials of their team members while developing their competencies. This results in emotions that provide intrinsic motivation to perform better. Respect and trust levels increase in Organisations that promote a coaching culture among their leaders and followers. A Coaching Leader inspires a solution focus mind-set. We will share case studies and proven techniques to coach effectively as a leader.

All companies work together with vendors. Vendors influence your company's performance, whether you like it or not. Large corporations have complete departments working with their partners to get the most out of the relationship to their benefit.

I will share how you can leverage your supply chain as a strategic advantage towards your clients. You will learn to spend the resources where it matters. By having your procurement department focus on the right suppliers, you will get a much higher value. This value will translate into
- higher customer satisfaction
- your products being upgraded
- new offerings to your market

Get started immediately with my practical tips.

Leaders have ambitious goals for their organisation. Studies show that only 10-15% of strategic initiatives deliver on time and target. Common reasons for companies missing their objectives are:
1) people are too busy with the daily work
2) too many priorities
3) employees do not know or understand the strategic targets
4) staff is not engaged

In this webinar, Michel Goedegebuure will share 4 simple steps to increase employee engagement and grow your business on target and on time.

Want to know more? Register for the webinar!

There are times when we feel nervous about asking: whether it is for help; advice; opportunities; for people to buy from us. The 'little voice' in our heads can often prevent us from progressing with expanding our businesses or careers.

In this interactive webinar - where I positively encourage people to discuss these issues and share ideas, we will explore what we could ask for; how to ask and when to ask.

There are occasions where we say "NO" to opportunities when we should really be saying "Yes". And it could be that you are missing out on possible opportunities for your business, career or personal development.
I am a great fan of "Year of Yes" by Shonda Rhimes: it is an empowering and inspirational book where she spends a year saying yes to opportunities rather than hiding behind her fear.
In this webinar - which is interactive, we discover that facing our fears we could actually create more opportunities for our businesses by saying YES!

Time is our most precious resource and everyone has exactly the same amount of time. Successful people manage their time better to get more done while experiencing less stress.
Many experts say that implementing a to-do list is a way to manage stress and tasks, and it is. Most people will have a to-do list yet feel out of control. Feeling out of control is a negative cycle that hurts your effectiveness which in turn makes you feel less in control.

There are a few simple tricks to regain control and use your time efficiently and effectively, I will share these with you in the webinar.

Your personal brand is your unique and powerful asset. Know the brand and build it confidently. Learn to tap endless opportunities to build massive network. LinkedIn is the best professional platforms to build business connections with more than 600 million profiles available for connection every single day. Through this course, you will learn how to build your personal branding to win opportunities from your target audience.

By signing up for this webinar, one lucky winner will receive a complimentary power coaching session with Suresh MJ.

Your personal brand is your unique and powerful asset. Know the brand and build it confidently. Learn to tap endless opportunities to build massive network. LinkedIn is the best professional platforms to build business connections with more than 600 million profiles available for connection every single day. Through this course, you will learn how to build your personal branding to win opportunities from your target audience.

By signing up for this webinar, you will also receive a complimentary power coaching session with Suresh MJ.

Your personal brand is your unique and powerful asset. Know the brand and build it confidently. Learn to tap endless opportunities to build massive network. LinkedIn is the best professional platforms to build business connections with more than 600 million profiles available for connection every single day. Through this course, you will learn how to build your personal branding to win opportunities from your target audience.

By signing up for this webinar, one lucky winner will receive a complimentary power coaching session with Suresh MJ.

Your personal brand is your unique and powerful asset. Know the brand and build it confidently. Learn to tap endless opportunities to build massive network. LinkedIn is the best professional platforms to build business connections with more than 600 million profiles available for connection every single day. Through this course, you will learn how to build your personal branding to win opportunities from your target audience.

By signing up for this webinar, you will also receive a complimentary power coaching session with Suresh MJ.

Successful leaders are leaders who consider themselves as individuals who are selected and entrusted to serve others so that they achieve their purpose and the organisations purpose. Leaders inspire and influence their flowers to be their best in contributing their talents. Leaders unleash the potential of their followers and continuously develop their leadership competencies. They create an environment where change is embraced and the focus is on solutions rather than problems. Leaders build communities by encouraging Cohesiveness, Communication, Cooperation and Innovation. Leaders are continuously building trust and respect throughout their leadership voyage

In this session, the Seven C's which includes; Clarity of Purpose, Congruence, Compassion, Courage, Creative & Innovative, Coach and Community Builder, will be elaborated.

We will come to cross-roads in life, where we have to make a choice:
Stay, or move on?
If you have made up your mind to move on, this webinar is for you.

In this one hour webinar, I will coach you through:
1) resume building
2) how to be seen as a thought leader on social media, and increase your circle of influence
3) making the right connections on LinkedIn and Facebook

Do you love customer service? Do you have an eye for details? Do you want to make some money whilst helping your local businesses deliver exceptional Customer Experiences?? Let me take you through the steps to become a Mystery Shopper and earn addition income whilst shopping and doing something good for your local economy!

Emotional Intelligence: the ability to recognise and manage our emotions and those of others.
Learning how to become an emotionally intelligent individual will enable you to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.
Emotional intelligence helps you build stronger relationships, succeed at school and work, and achieve your career and personal goals. It can also help you to connect with your feelings, turn intention into action, and make informed decisions about what matters most to you.

It costs seven times more to acquire a new customer than to retain an existing one.
Your customers are the most important piece of your business. No customer means no business. The more loyal the customers feel to your brand, the more likely they are to buy from you, return to you and recommend you.
Let me share with you the secret to increasing customer loyalty therefore the lifetime value of the customer, ultimately your business growth.

In this webinar I'll cover aspects of Design Thinking to unleash true innovation by thinking and acting like a designer and developing digital products and services of the future. Topics that I'll cover are,

1. What is Design Thinking and how you can use it to do ground breaking innovations in the Digital world?
2. What is the different between creativity and innovation and how can we embrace both?
3. Stories of successful innovations over the last few decades
4. Tips to start thinking like a designer and building great digital products/services

Faizal is the Managing Director of Klenk Consulting. In today's conversation, we will be discussing about the pro's and con's of building your personal brand online, how to get started, how it can backfire you or how it can grow your business exponentially.

Klenk Consulting provides Personal Branding coaching to corporate and professionals. Feel free to ask questions about Personal Branding. By attending this webinar, you'll be receiving additional USD 20 credit which can be offset off coaching calls, workshops and short courses.

We are excited to have a chat with Gladys Tan, a mompreneur and a Virtues Project Facilitator. She will be sharing with us how she balance her time with work and motherhood, and some tips and guidance on how to parent better using virtues based strategies. Join in to ask her questions.

You will earn USD 50 credit this November 1st, into your e-wallet account with Spendless Academy.

In this 1 hour free webinar, the participants would know as a foreigner, how you can break into 1.4 billion China business market by Chinese social media marketing.
The Chinese social media will cover in this webinar included :
1. RED
2. ZhiHu
3. Wechat
4. Douyin
5. LinkedIn

In this 1 hour free webinar, the participants would know as a foreigner, how you can break into 1.4 billion China business market by Chinese social media marketing.
The Chinese social media will cover in this webinar included :
1. RED
2. ZhiHu
3. Wechat
4. Douyin
5. LinkedIn

Faizal is the Managing Director of Klenk Consulting. In today's conversation, we will be discussing about the pro's and con's of building your personal brand online, how to get started, how it can backfire you or how it can grow your business exponentially.

Klenk Consulting provides Personal Branding coaching to corporate and professionals. Feel free to ask questions about Personal Branding. By attending this webinar, you'll be receiving additional USD 20 credit which can be offset off coaching calls, workshops and short courses.

In order to create a masterpiece, you need to master the pieces. In this session, participants will learn how to put their ideas, stories, thoughts and inspirations into excellent impactful speeches through a systematic step-by-step approach and guide.

Puja has had over a decade of rich and accomplished experience in Human Resources in the varied sectors globally. She has been recognised, by her clients for her out of box thinking and Result based approach. Her coachees views her as a change agent who helps them to be the best version of themselves that they are, can be and should be. She is an internationally certified Life and Executive coach. She is frequently invited to contribute and share her perspective in conferences, magazine articles and podcast.

She is on a bold mission on creating communities of courageous, authentic leaders who are inspiring and can ignite hope and create more leaders around. She is also a mother of two.

The Lion Within You is a 6-week transformational program catered for each individual and at the end of it, this program not only will help you gain a new perspective and clarity in your life but also see a transformation in yourself, gaining the tools of personal branding, uncovering the Lion within you which this program is all about.

If you are stuck or unsure of what tools or applications can help you build your brand or what applications can help you to create an engaging video? This session will give you a glimpse of some of the tools and videos I made. Join me in this session and discover ways to save you time and money to accelerate your business or brand transformation.

The Futuristic Lion in you is a 5/6 week transformational program catered for each individual and it will help you to seek out your Trinity Prism which is key to a hidden future. Finding and grasping the trinity prism can be elusive and challenging for most people but it is essential. Entering the transformation journey with the help of personal branding and essential tools will help you uncover the Futuristic Lion in you and prepare you for the future.

This session is an introduction of this program.

If you are stuck or unsure of what tools or applications can help you build your brand or what applications can help you to create an engaging video, this session will give you a glimpse of some of the tools and videos I use and create. Join me in this session and discover ways to save you time and money to accelerate your business or brand transformation.

Do you want to reinvent your career?

Do you want to thrive in the new normal?

Do you want to learn 3 steps to a successful career shift?

The pandemic triggered millions of job losses and is placing millions of jobs at risk across
industries.

If you currently lost your job or at the risk of losing it, this free webinar is for you because it can help you rethink and get clear on your next career move.

Are you stressed? Are you burned out? Do you want to discover simple and powerful ways to overcome stress? Do you want to discover how you can use your stress to get more clarity, courage and confidence everyday?

If you answered YES to any of these questions, this webinar is for you because this webinar can help you move from burnout to bliss using a simple 3 step process.

Do you know anyone struggling with stress? Forward this free webinar now to help a family or a friend move from burnout to bliss.

Carrie is training and coaching 60-100+ network marketers every week. She is helping them effectively to build the teams. Apart from the network marketing business, most team leaders are successful entrepreneurs, most of them have 15-22 years experience in network marketing; 4 of them made USD 1 million in this industry, 1 of them has 1.2 million downlines and this is a national record holder, and 1 of them USD 4.6 million in 4 years.

As a sought-after trainer for the big game players in business, Carrie will share how to build a solid foundation and success fast in this network marketing industry.

Carrie is training and coaching 60-100+ network marketers every week. She is helping them effectively to build the teams. Apart from the network marketing business, most team leaders are successful entrepreneurs, most of them have 15-22 years experience in network marketing; 4 of them made USD 1 million in this industry, 1 of them has 1.2 million downlines and this is a national record holder, and 1 of them USD 4.6 million in 4 years.

As a sought-after trainer for the big game players in business, Carrie will share how to build a solid foundation and success fast in this network marketing industry.

At 34, at the peak of my career as Audit Manager, Wandalyn experienced burnout.
I reinvented my career to align with my soul’s purpose and family’s needs. I now focus on helping working moms breakthrough from burnout and build a purpose driven career & living.
Through a 3 step framework, I help in career planning & transitions to a new job or entrepreneurship in 3 months or less using NLP.
My ultimate goal is to help working moms experience a happier life at work & at home because I know a happy wife is a happy life and a happy mom can raise happy kids.

'If you win the morning, you win the day" ~ Tim Ferris

Do you what is the secret of successful people to be more effective and productive.
Its their morning rituals.
Do you what make them less stressed, sail through the day without taking toll over their health and sleep?
Their time to work on their mind, body, soul and their priorities.

In this webinar, learn
- What are those morning routines one can adapt to achieve productivity, success and happiness.
- How can one plan their morning routine?
- How to form habits?
- Benefits of having morning rituals

Stress is one of the leading cause of many ailments like hypertension, heart attack, diabetes, Migraine, obesity etc.

In this competitive world , one can not avoid the stress but one need to manage the stress effectively to bring good health, maintain relationships, find success and happiness.

In this webinar, you learn
- What is stress?
- What are consequences of stress?
- Physiology of stress
- How it affects our life?
- Tips and tools to manage and reduce stress
- Some practical demo tips

"A leader is great, not because of his or her power, but because of his or her ability to empower others." John C. Maxwell

what makes a successful and a great school leader?

How do you become truly effective as a principal or in a leadership position?

What are the traits or skills required to become a great leader?

Good schools are driven by teachers, Principals and Heads of School who are passionate about making a difference to the lives of the children. However, the challenges of 21st Century global and technological advances have placed school leaders and teachers under more pressure than ever before.

This webinar is ideal for school Leaders, Principals, Admins, Interns, Educators, School Head or chairpersons.

What would happen if hospitals/malls/buildings do not have ramps?
Do you pre-plan to make content accessible to all the students of different abilities? or Do you go with the one size fits all plan?

Universal Design for Learning (UDL) is a framework that can accommodate individual learning differences and
provides flexibility in the ways students access material, engage with it and show what they know.

Universal Design for Learning (UDL) is a framework to improve and optimize teaching and learning for all people based on scientific insights into how humans learn.

Universal design for learning (UDL) is a set of principles for designing curriculum that provides all individuals with equal opportunities to learn.

This webinar is for educators and schools.

What would happen if hospitals/malls/buildings do not have ramps?
Do you pre-plan to make content accessible to all the students of different abilities? or Do you go with the one size fits all plan?

Universal Design for Learning (UDL) is a framework that can accommodate individual learning differences and
provides flexibility in the ways students access material, engage with it and show what they know.

Universal Design for Learning (UDL) is a framework to improve and optimize teaching and learning for all people based on scientific insights into how humans learn.

Universal design for learning (UDL) is a set of principles for designing curriculum that provides all individuals with equal opportunities to learn.

This webinar is for educators and schools.

Stress is a natural feeling of not being able to cope with specific demands and events.

These demands can come from work, relationships, financial pressures, and other situations, but anything that poses a real or perceived challenge or threat to a person’s well-being can cause stress.

Stress can be a motivator, and it can even be essential to survival. The body’s fight-or-flight mechanism tells a person when and how to respond to danger. However, when the body becomes triggered too easily, or there are too many stressors at one time, it can undermine a person’s mental and physical health and become harmful.

This webinar will help the participants to know and understand stress and ways to fight it.

Stress is a natural feeling of not being able to cope with specific demands and events.

These demands can come from work, relationships, financial pressures, and other situations, but anything that poses a real or perceived challenge or threat to a person’s well-being can cause stress.

Stress can be a motivator, and it can even be essential to survival. The body’s fight-or-flight mechanism tells a person when and how to respond to danger. However, when the body becomes triggered too easily, or there are too many stressors at one time, it can undermine a person’s mental and physical health and become harmful.

This webinar will help the participants to know and understand stress and ways to fight it.

Once you know how to make an e-commerce website you can build any business you want.
This class will enable you to execute all our business idea so you can start your own business as soon as possible.

Now, making an e-commerce website is possible for everyone even without coding skills. I will show and guide you all to have an e-commerce business website with advanced features for you to start your own online business.

I am actively involved in startup programs and I can say that startup entrepreneurs should have a better understanding of how to have a proper entrepreneur mindset for the entrepreneur journey they would have.
It is the general approach every entrepreneur should have when starting a business when actually becoming an entrepreneur. So the class should help you to unfold your entrepreneurial personality, to understand what it is.
There is a common question that we use to have from the class if entrepreneurs are made or entrepreneurs are born.
In fact, entrepreneurs are made, when someone comes up and says “we should launch a business”, there will be a lot of questions, which might go through your mind

At 34, at the peak of my career as Audit Manager, Wandalyn experienced burnout.

I reinvented my career to align with my soul’s purpose and family's needs. I now focus on helping working moms breakthrough from burnout and build a purpose driven career & living.

Through a 3 step framework, I help in career planning & transitions to a new job or entrepreneurship in 3 months or less using NLP.
My ultimate goal is to help working moms experience a happier life at work & at home because I know a happy wife is a happy life and a happy mom can raise happy kids.

What does it take to create an exponential mindset? More importantly what are the benefits of an exponential mindset. Exponential mindset opens a whole new way of looking at things, a whole new set of opportunities that we do not have visibility of. This course will teach you how to find untapped potentials from within to create exponential results for yourself and the world around you.

Ron is the Founder and CEO of Momentum Mind Lab a Design Thinking Organisation.
He is infinitely passionate about creating value by designing extraordinary experiences. He does this by drawing on my practical business and academic knowledge.

Introverts often wonder if they are capable of building a strong personal brand. People who are introverted actually have more going for them than one might think. Learn to tap endless opportunities and build a massive network with your brand.

Linkedin is one of the best platforms to build business connections with more than 500 million profiles available and connecting every single day. In this course, you will learn how to build your personal branding and to win opportunities from the community of people you want to attract.

By signing up for this webinar, I will share with you how an introverted individual like me leverage my personal brand to achieve my mission and purpose.

Personal branding is about self-focus, self-reflection, and self-actualization, and sending messages to the world to achieve a specific outcome. It is a combination of skills and personal life experiences that make you a unique individual, learn to tap endless opportunities and build a massive network with your brand.

Linkedin is one of the best platforms to build business connections with more than 500 million profiles available and connecting every single day. In this course, you will learn how to build your personal branding and to win opportunities from the community of people you want to attract.

By signing up for this webinar, I will share with you how I leverage my personal brand to achieve my mission and purpose.

Your personal brand is one of your most powerful assets, learn to tap endless opportunities and build massive network with your brand. Linkedin is one of the best platforms to build business connections with more than 500 million profiles available and connecting every single day. In this course, you will learn how to build your personal branding and to win opportunities from the community of people you want to attract.
By signing up for this webinar, you will also receive a complimentary copy of the book “100 strategies to get to 100,000 followers on LinkedIn” written by Leza Klenk, to guide you on strategies to amass large communities of right target audience.

Your personal brand is one of your most powerful assets, learn to tap endless opportunities and build massive network with your brand. Linkedin is one of the best platforms to build business connections with more than 500 million profiles available and connecting every single day. In this course, you will learn how to build your personal branding and to win opportunities from the community of people you want to attract.
By signing up for this webinar, you will also receive a complimentary copy of the book “100 strategies to get to 100,000 followers on LinkedIn” written by Leza Klenk, to guide you on strategies to amass large communities of right target audience.

Your personal brand is one of your most powerful assets, learn to tap endless opportunities and build massive network with your brand. Linkedin is one of the best platforms to build business connections with more than 500 million profiles available and connecting every single day. In this course, you will learn how to build your personal branding and to win opportunities from the community of people you want to attract.
By signing up for this webinar, you will also receive a complimentary copy of the book “100 strategies to get to 100,000 followers on LinkedIn” written by Leza Klenk, to guide you on strategies to amass large communities of right target audience.

Your personal brand is one of your most powerful assets, learn to tap endless opportunities and build massive network with your brand. Linkedin is one of the best platforms to build business connections with more than 500 million profiles available and connecting every single day. In this course, you will learn how to build your personal branding and to win opportunities from the community of people you want to attract.
By signing up for this webinar, you will also receive a complimentary copy of the book “100 strategies to get to 100,000 followers on LinkedIn” written by Leza Klenk, to guide you on strategies to amass large communities of right target audience.

Your personal brand is one of your most powerful assets, learn to tap endless opportunities and build massive network with your brand. Linkedin is one of the best platforms to build business connections with more than 500 million profiles available and connecting every single day. In this course, you will learn how to build your personal branding and to win opportunities from the community of people you want to attract.
By signing up for this webinar, you will also receive a complimentary copy of the book “100 strategies to get to 100,000 followers on LinkedIn” written by Leza Klenk, to guide you on strategies to amass large communities of right target audience.

Your personal brand is one of your most powerful assets, learn to tap endless opportunities and build massive network with your brand. Linkedin is one of the best platforms to build business connections with more than 500 million profiles available and connecting every single day. In this course, you will learn how to build your personal branding and to win opportunities from the community of people you want to attract.
By signing up for this webinar, you will also receive a complimentary copy of the book “100 strategies to get to 100,000 followers on LinkedIn” written by Leza Klenk, to guide you on strategies to amass large communities of right target audience.

Your personal brand is one of your most powerful assets, learn to tap endless opportunities and build massive network with your brand. Linkedin is one of the best platforms to build business connections with more than 500 million profiles available and connecting every single day. In this course, you will learn how to build your personal branding and to win opportunities from the community of people you want to attract.
By signing up for this webinar, you will also receive a complimentary copy of the book “100 strategies to get to 100,000 followers on LinkedIn” written by Leza Klenk, to guide you on strategies to amass large communities of right target audience.

This is module 1 out of 6 under The Entrepreneur Manual series.

Course with concepts and case studies written purely on experience, learn the fundamentals of starting a business right, taught by a CEO. You will learn how to be visionary, illustrate ideas into concrete business models, plan effective execution plans including funding stages, global expansion potential exit. The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business – and the various ways you can implement change for the better.

This is module 2 out of 4 under The Entrepreneur Manual series.
Course with concepts and case studies written purely on experience, learn the fundamentals of starting a business right, taught by a CEO. You will learn the pros and cons of engaging freelancers, partners and employees – and when to use them in different stages of business growth.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business – and the various ways you can implement change for the better.

This is module 3 out of 4 under The Entrepreneur Manual series.
Course with concepts and case studies written purely on experience, learn the fundamentals of starting a business right, taught by a CEO. Understanding the various marketing and branding strategies for different business models and industries.
The key to success is adapt to change, by tweaking something today can bring about massive
changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business - and the various ways you can implement change for the better.

This is module 4 out of 4 under The Entrepreneur Manual series.
Understand the purpose of investments and why/how to raise the funds your business need. Learn the importance to why you need to evaluate your business accurately, sell less shares in early stages and bootstrap to win bigger in distant future.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business – and the various ways you can implement change for the better.

This is module 1 out of 4 under The Entrepreneur Manual series.
Course with concepts and case studies written purely on experience, learn the fundamentals of starting a business right, taught by a CEO. You will learn how to be visionary, illustrate ideas into concrete business models, plan effective execution plans including funding stages, global expansion potential exit.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business – and the various ways you can implement change for the better.

This is module 2 out of 6 under The Entrepreneur Manual series.
Course with concepts and case studies written purely on experience, learn the fundamentals of starting a business right, taught by a CEO. You will learn the pros and cons of engaging freelancers, partners and employees – and when to use them in different stages of business growth.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business – and the various ways you can implement change for the better.

This is module 3 out of 6 under The Entrepreneur Manual series.
Course with concepts and case studies written purely on experience, learn the fundamentals of starting a business right, taught by a CEO. Understanding the various marketing and branding strategies for different business models and industries.
The key to success is adapt to change, by tweaking something today can bring about massive
changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business - and the various ways you can implement change for the better.

This is module 4 out of 4 under The Entrepreneur Manual series.
Understand the purpose of investments and why/how to raise the funds your business need. Learn the importance to why you need to evaluate your business accurately, sell less shares in early stages and bootstrap to win bigger in distant future.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business – and the various ways you can implement change for the better.

Do you want to be noticed; to make an impact when you are contributing in business meetings? Do you want to raise your profile either as an entrepreneur or dynamic employee of a company? Or are you working in a large company and have ambitions to progress to a senior role? The Be Seen; Be Heard, Make an Impact Course is for you!
Susan Heaton-Wright has created a course to empower you to be an excellent spoken communicator. The principles are applied to all business conversations: pitching, public speaking, presenting, client and internal meetings.

How to escape from the predestination Web of struggling between suffering and success?
"The part that makes us amazing success is also the part that makes us stumble and tragic fall."
Only when we can bridge the mindset gap between wealth, success, intimacy, parent-child relationship, holistic health, the fearlessness of aging and death, we are free.
We teach you how to merge all into one like below but not limited to: abundance mindset, business expansion, business transformations, coaching, collaboration, connect; influence, creative, entrepreneurship, health, wellness, leadership, learning, and development, mompreneur, negotiation, personal branding, personal development, personal mastery, training, development, self-empowerment, self-help, presentation skills, relationship building, spiritual growth, sale, marketing, media fear, etc.

How to escape from the predestination Web of struggling between suffering and success?
"The part that makes us amazing success is also the part that makes us stumble and tragic fall."
Only when we can bridge the mindset gap between wealth, success, intimacy, parent-child relationship, holistic health, the fearlessness of aging and death, we are free.
We teach you how to merge all into one like below but not limited to: abundance mindset, business expansion, business transformations, coaching, collaboration, connect; influence, creative, entrepreneurship, health, wellness, leadership, learning, and development, mompreneur, negotiation, personal branding, personal development, personal mastery, training, development, self-empowerment, self-help, presentation skills, relationship building, spiritual growth, sale, marketing, media fear, etc.

How to escape from the predestination Web of struggling between suffering and success?
"The part that makes us amazing success is also the part that makes us stumble and tragic fall."
Only when we can bridge the mindset gap between wealth, success, intimacy, parent-child relationship, holistic health, the fearlessness of aging and death, we are free.
We teach you how to merge all into one like below but not limited to: abundance mindset, business expansion, business transformations, coaching, collaboration, connect; influence, creative, entrepreneurship, health, wellness, leadership, learning, and development, mompreneur, negotiation, personal branding, personal development, personal mastery, training, development, self-empowerment, self-help, presentation skills, relationship building, spiritual growth, sale, marketing, media fear, etc.

How to escape from the predestination Web of struggling between suffering and success?
"The part that makes us amazing success is also the part that makes us stumble and tragic fall."
Only when we can bridge the mindset gap between wealth, success, intimacy, parent-child relationship, holistic health, the fearlessness of aging and death, we are free.
We teach you how to merge all into one like below but not limited to: abundance mindset, business expansion, business transformations, coaching, collaboration, connect; influence, creative, entrepreneurship, health, wellness, leadership, learning, and development, mompreneur, negotiation, personal branding, personal development, personal mastery, training, development, self-empowerment, self-help, presentation skills, relationship building, spiritual growth, sale, marketing, media fear, etc.

How to escape from the unwanted predestination and live in your dream forever?
"The part that makes us amazing success is also the part that makes us stumble and tragic fall."

All that you are looking for is under control of what you don't know like abundance mindset, business expansion, business transformations, coaching, collaboration, connect; influence, creative, entrepreneurship, health, wellness, leadership, learning, and development, mompreneur, negotiation, personal branding, personal development, personal mastery, training, development, self-empowerment, self-help, presentation skills, relationship building, spiritual growth, sale, marketing, media fear, etc.

How to escape from the unwanted predestination and live in your dream forever?
"The part that makes us amazing success is also the part that makes us stumble and tragic fall."

All that you are looking for is under control of what you don't know like abundance mindset, business expansion, business transformations, coaching, collaboration, connect; influence, creative, entrepreneurship, health, wellness, leadership, learning, and development, mompreneur, negotiation, personal branding, personal development, personal mastery, training, development, self-empowerment, self-help, presentation skills, relationship building, spiritual growth, sale, marketing, media fear, etc.

How to escape from the unwanted predestination and live in your dream forever?
"The part that makes us amazing success is also the part that makes us stumble and tragic fall."

All that you are looking for is under control of what you don't know like abundance mindset, business expansion, business transformations, coaching, collaboration, connect; influence, creative, entrepreneurship, health, wellness, leadership, learning, and development, mompreneur, negotiation, personal branding, personal development, personal mastery, training, development, self-empowerment, self-help, presentation skills, relationship building, spiritual growth, sale, marketing, media fear, etc.

How to escape from the predestination Web of struggling between suffering and success?
"The part that makes us amazing success is also the part that makes us stumble and tragic fall."
Only when we can bridge the mindset gap between wealth, success, intimacy, parent-child relationship, holistic health, the fearlessness of aging and death, we are free.
We teach you how to merge all into one like below but not limited to: abundance mindset, business expansion, business transformations, coaching, collaboration, connect; influence, creative, entrepreneurship, health, wellness, leadership, learning, and development, mompreneur, negotiation, personal branding, personal development, personal mastery, training, development, self-empowerment, self-help, presentation skills, relationship building, spiritual growth, sale, marketing, media fear, etc.

It costs seven times more to acquire a new customer than to retain an existing one.
Your customers are the most important piece of your business. No customer means no business. The more loyal the customers feel to your brand, the more likely they are to buy from you, return to you and recommend you.
Let me share with you the secret to increasing customer loyalty therefore the lifetime value of the customer, ultimately your business growth.

Are you an Solopreneur, a Coach, Entrepreneur or running a small business??
This pandemic has certainly given businesses some painful moments but there are still people who need you out there and building a healthy client list can seem like an overwhelming task.
Let me share with you the secrets of attracting new clients and of course attaining their custom.

"A leader is great, not because of his or her power, but because of his or her ability to empower others." John C. Maxwell

what makes a successful and a great school leader?

How do you become truly effective as a principal or in a leadership position?

What are the traits or skills required to become a great leader?

Good schools are driven by teachers, Principals and Heads of School who are passionate about making a difference to the lives of the children. However, the challenges of 21st Century global and technological advances have placed school leaders and teachers under more pressure than ever before.

This webinar is ideal for school Leaders, Principals, Admins, Interns, Educators, School Head or chairpersons.

Do you want to be noticed; to make an impact when you are contributing in business meetings? Do you want to raise your profile either as an entrepreneur or dynamic employee of a company? Or are you working in a large company and have ambitions to progress to a senior role? The Be Seen; Be Heard, Make an Impact Course is for you!
Susan Heaton-Wright has created a course to empower you to be an excellent spoken communicator. The principles are applied to all business conversations: pitching, public speaking, presenting, client and internal meetings.

Jody Foo is the founder of Stink Out (StinkO). Stink Out Re-odourising granules is an all-natural way to manage odour in your surroundings. The granules are made from natural materials, are fully biodegradable and non-toxic to kids and pets.

She is also a mom of two, currently based in Perth. She shares with us her journey of building her business online while juggling motherhood. Please feel free to ask her questions as well during this LIVE webinar.

Do you want to be noticed; to make an impact when you are contributing in business meetings? Do you want to raise your profile either as an entrepreneur or dynamic employee of a company? Or are you working in a large company and have ambitions to progress to a senior role? The Be Seen; Be Heard, Make an Impact Course is for you!

Susan Heaton-Wright has created a course to empower you to be an excellent spoken communicator. The principles are applied to all business conversations: pitching, public speaking, presenting, client and internal meetings.

Confidence, Optimism, Self-discipline, Patience, Trust, Thankfulness, Compassionate, Generosity, Kindness, Honor, Fairness, Resilience, Courage, Assertiveness, Forgiveness, Nobility.

These are virtues and they are the building blocks of oneself. When our conversations are infused with virtues words, we awaken these inner qualities to bloom.

What we say truly great has great power to inspire or discourage, our words shape character, bring out the best in others, and bring meaning and purpose to our lives.

Personal practices of virtues and using virtues language enable us to transform negativity and lead our lives by our highest standards.

Joyfulness, Helpfulness, Decisiveness, Caring, Perseverance, Simplicity, Truthfulness, Mindfulness, Wisdom, Creativity, Courage, Reliability, Diligence, Commitment, Hope, Orderliness, Justice

These are virtues and they make who we really are. When we infused virtues into our thoughts and conversations, we become more optimistic, resilient, and fair.

What we say truly great has great power to inspire or discourage, our words can shape character, bring out the best in others, and bring meaning and purpose to our lives.

Personal practices of virtues and using virtues language enable us to transform negativity and lead our lives by our highest standards.

The biggest mistake entrepreneurs can make with branding is treating it as just a name, tagline or logo to identify their business. The second biggest mistake is to treat it as a luxury “image-building” exercise.

Branding is actually a powerful strategic business asset. People won’t buy if they don’t know, like or trust you. So the more your brand evokes positive emotions, the more likely it leads to customer loyalty and preference.

Building your brand authority is key. But brand authority is not something you give yourself. It is the trust and reputation you earn from your market.

In this Masterclass, I show you how to nurture trust, affinity and preference for profitable growth.

If you are a writer or content creator, you’ve probably wondered how to make your content go viral. Who doesn’t want thousands (if not hundreds of thousands) of people to see and appreciate the content you worked so hard to create?

Here’s the reality – viral content is rare. According to Digital Marketing Institute’s analysis of over 500 million posts, >90% get fewer than 100 shares, even for giant viral sites like Buzzfeed.

But if you know how to activate people’s psychological triggers, you can greatly boost your chances of getting massive traffic and engagement for your content.

In this Masterclass, I show you how I did it and how you can do it too.

It's my pleasure to interview the Suzi Sofiee Founder and Managing Director of FEN AROMA PTE LTD to share her struggles and challenges while running a business and being a mother. Join in for this LIVE session where you can also ask her questions, and relate to her experiences. As more and more mothers are starting business, they are faced with negativity and challenges that can either break them or propel them. Mompreneurs plan to showcase many more moms in business like Suzi to share real experiences and challenges, to guide you better in coping with yours.

Really, how well you do listen?
I struggle to listen!

Being a mother and a wife that takes care of the home and starting my own business, I have to make many decisions and many times, immediate decisions have to be made to troubleshoot the curve balls life throws at me every day. So I am very used to finding creative solutions and two hundred million things go through my mind on an hourly basis, I'm sure it's the same for you too so do we really listen while our minds are so busy? Do we take the time to stop those chatter in our minds, be present, put our opinions aside, and just listen to the person sitting in front of us? Because the best gift we have to give is our undivided presence and tentative listening! It's priceless.

Like all the billions of people in the world, we are all going through something....!
Big or small stuff, it doesn't matter. Don't underestimate the small stuff, they can turn into some big emotional baggage that eventually affects our relationships and performance at work or in business.

Most of the time, our emotions like anger over something someone said, frustrations from our daily commitments or struggling relationships, or confusion about moral behaviors or trauma over deaths or loss of any kind that hinders us from being at our best.

At home or at work, we’re either a parent, a friend, a leader or a co-worker to someone else, one of the most important daily roles we all play every day is the role of a caring companion and the role of a trusted friend.

In Virtues Companioning, you learn the 7 Steps to help a frustrated friend or confused team member or an angry child to get to the heart of the matter by asking "cup-emptying" question. At this stage, it is important to listen with detachment and compassion, not judging nor advising but listening tentatively.

It has NOTHING to do with what you think or feel. It is all about the person right in front of you, the team member's or child's feelings, and emotional state is the focus point, NOT what you think is right or wrong, not what you think should or should not be, and certainly not your not advice.

After the person has “emptied their cup”, we want to now fill the “empty cup” by asking clarifying questions and virtues acknowledgments for this person to find their own wisdom and peaceful resolution.

It is always more powerful and empowering when the person finds their own clarity, comes up with their own solutions, and make their own moral choices with the help of virtues.

The 7 Steps of Offer Companioning or Virtues Companioning, is one of the five strategies in The Virtues Project™. This counseling like tool helps us to be fully present, listen tentatively without judgment but with compassion and detachment. It is walking along with the distressed person, it is not about giving quick solutions but for the hurt to find their own clarity and having the trust in the confused person's process, seeing her or him as champions capable of learning their life lessons.

Tip 1:
The next time you're the listening ear, ask questions starting with "what" and "how". Questions starting with "who", "when", "why", they are too time-consuming and sets up a lot of unnecessary judgments.

Tip 2:
In companioning, the reference point is not your judgment but the heart, mind, and character of the angry or frustrated one.

Tip 3:
When you are companioning, call on the virtues of Compassion and Detachment. These are your protective shield for both, you and the person whom you are listening to.
Compassion is to allows your care to flow to the other person and detachment to keep you from taking on their feelings as your own.

Companioning is an art and skill which supports the other person to discover their own wisdom and clarity. It is quite a contrast to the typical approach taken by most caring people, where they usually try to solve the problem as quickly as possible, giving the other person advice like, “Why don’t you just ....? Or use distraction by saying, “It will pass” or “Don’t cry, it’s ok. That's normal.”

When you are going through your own stuff, do you having a caring companion and a trusted friend that gives you the safe space to be, to feel, and be heard without judging or advising you?

Look out for my free webinar to learn more about companioning.

With gratitude,
Gladys Tan
The Virtues Project Facilitator

How do you want teachers and students to feel when they walk into school every morning?

Are your teachers dreading coming to work in the morning?

Do students walk into the building with their heads down, trying not to interact with others?

Or are your teachers excited, starting each class with enthusiasm?

Do you hear laughter in the hallways when students are coming in?

Basically, a school culture consists of the underlying influences and attitudes within the school — based on the norms, traditions and beliefs of the staff and students.How important is school culture? In short, the prevailing atmosphere in your school will affect everything that goes on inside its walls.This goes beyond the student body: it also involves how teachers interact with each other, their students, and the parents.
Having a positive school culture has an impact, not just on the attitudes of students and teachers, but on the entire learning experience.

School culture has an impact on everything in the building, from non-teaching to teaching staff, from students to parents. But how do you promote a positive non-toxic school culture?

What is a school culture?

A school culture constitutes culture, ethos, atmosphere and climate based on the norms, traditions and beliefs of the staff and students. This goes beyond the student; it also involves teachers’ interaction with each other, their students and the parents.

How do we build a positive school culture?

There are many ways to build a positive school culture, few are listed below:

1. Create meaningful parent involvement.
2. Celebrate personal achievement and good behavior.
3. Establish school norms that build values.
4. Set consistent discipline.
5. Model the behaviors you want to see in your school.
6. Engage students in ways that benefit them
7. Create rituals and traditions that are fun for students and teachers
8. Encourage innovation in the classroom.
9. Professional development for teachers
10. Maintain the physical environment of your school.
11. Keep check on the school culture and make adjustments accordingly.

Toxic vs. positive school culture

A toxic school culture has been described as a place where “staffs are extremely fragmented, where the purpose of serving students has been lost to the goal of serving the adults, where negative values and hopelessness reign.” (Realizing a Positive School Culture, 1998)Anthony Muhammad -- a high school principal and the author of Transforming School Culture: How to Overcome Staff -- describes a toxic school culture as an environment where school staff "fails to figure out what's needed to cultivate the characteristics necessary for student growth and learning."
On the other hand, a positive school culture is a place where your efforts are translated into positive experiences for both staff and students. Success, joy, and accomplishment are all main features of a positive school culture. When your school has a positive culture, teachers are excited to work because they see the bigger picture, and students are in a better position (mentally and emotionally) to learn.

Building a school culture takes time and effort, but it’s worth it. Changing the attitudes of all the staff and students within your school will positively impact the environment and so the school culture. Keep working patiently at building a school culture that fosters positive action.

70:20:10 Webinar design and Transactional Distance
Dr Anthony 'Skip' Basiel

http://abasiel.wordpress.com | abasiel@gmail.com

Are you designing your next webinar? Do you want to promote creativity and innovation? Get the stakeholders involved?
Have a look at my webinar design research and resources at https://abasiel.wordpress.com

This blog explores the application and adaption of the 70:20:10 Corporate Training Instructional Design Model to a Webinar context. Part of this discussion examines the ways in which ‘Guest Speakers’ can be used in the context of webinars. Please see a ‘Guest Speaker’ proposal here:

https://drive.google.com/file/d/10YLxnPZeP94QAZsaMTlswM6C8883r3cv/view?usp=sharing
70-20-10 instructional design

Introduction:

In the mid-90s Lombardo, et al. (1996) conducted a survey with almost 200 executives through the Center for Creative Leadership about their learning philosophy. The unexpected results have come to be known as the 70:20:10 learning and development model:

70% challenging (informal) assignments
20% developmental relationships
10% formal learning and development training
The conclusion is that the great majority of our learning is experiential, grown from our tacit (applied) knowledge while 20% is social through peer-to-peer interactions, mentoring or feedback/feedforward comments.

A problem faced during the Coronavirus is that a lock-down situation we are in social isolation. Our synchronous (live) online interactions are via text chats and web video conferencing. This chapter addresses the question, ‘How can we adapt the 70:20:10 (face-to-face) model to webinar design?’ We will travel in reverse order, starting with formal teaching and training using current webinar technology to support short-term recall of procedural knowledge (the 10%). Next, we will discuss and analyse webinar designs that promote social learning opportunities. Lastly, suggestions of challenging assignments linked to tacit knowledge are explored. We conclude with an examination of the application of a Socratic discussion to a 360* immersive fishbowl webinar design (Basiel 2020). A Webinar Profile Toolkit (2020) offers Event Hosts / Presenters guidelines based upon Moore’s Transactional Distance Theory (1997).

Transactional Webinar Design
by Anthony Basiel and Mike Howarth April 2020
abasiel@gmail.com | drmichaelhowarth@icloud.com

https://abasiel.wordpress.com | http://www.mhmvr.co.uk/

Introduction
During the time of the 2020 Coronavirus, there was an unprecedented increase in web video conferencing for professional and academic use (Business Insider 2020). From the trial-and-error approach used by many organisations, it has become apparent that guidelines for conducting webinars are needed. What are the protocols that can inform webinar design? A theoretical foundation is needed to provide a clear plan forward in the research and development of webinar interaction. This paper puts forward a ‘transactional webinar design’. A starting proposition for any webinar event is for the stakeholders to recognise the nature and degree of self-directedness. In doing so, we are working towards autonomous, self-managed webinar participants and stakeholders. The narrative of this paper moves through a series of questions. First, WHAT are the key factors of a successful webinar? Next, HOW can we blend the tools with the interactive/transactional design? Lastly, WHY would we choose this webinar model?

When engaging in an argument, a starting common language is needed. What do we mean by ‘transactional’? Dewey (1949) explains ‘transaction’ in an education context, as the individual’s pattern of behaviour in an environment. The webinar virtual 2D space is addressed in this paper. According to Moore (1997) the separation of [stakeholders] is sufficiently significant that special [engagement] strategies and techniques are needed.
This webinar analysis begins by looking at WHAT elements comprise a successful event and the related evaluation criteria. This section starts with the technical components and moves to examine the stakeholder’s profiles. When hosting or attending a webinar, is there a clear model of the expectations of the participants? Is there an inherent expectation for the interactions to be identical to a face-to-face discussion, classroom lecture, seminar debate, role-play enactment, or unstructured brainstorming? This expectation needs to be explicit so there is a criteria to measure success. In this way, there is a benchmark to form the ‘transactional webinar design’.

Conclusion

This paper investigated three questions in relation to webinar design:

WHAT are the key factors of a successful webinar?
HOW can we blend the tools with the interactive/transactional design?
WHY would we choose this webinar model?
For a variety of learning environments, Moore (1997) suggests that distance learning requires changes in the traditional role of teachers to be able to select media for (webinar) instruction. This paper has shown these key issues:

Successful webinars require technical and pedagogic blending depending on the profile of the stakeholders,
The degree of learner autonomy is related to the instructional design,
The next-generation of webinar design may move from the current 2D (outside-looking-in) view to include a 3D immersive (inside-looking-out) perspective,
Webinar pedagogy can provide learning opportunities from traditional Behaviourist instructional design to Humanists creative brainstorming,
One approach to addressing ‘learning entropy’ in a large Socratic webinar discussion can be to use techniques such as a fishbone diagram,
The Transactional Webinar Profile Toolkit (2020), provided in this research, gives the reader software to apply Moore’s Transactional Distance Theory to a real-world webinar event,
Ongoing evaluation needs to be part of the webinar design.
By building a virtual learning community researching webinar design, we can progress towards the next-generation pedagogies and technology blends presented in this paper. The authors challenge readers to contact them to provide case study feedback on the results of using the Transactional Webinar Profile Toolkit and webinar learning theory offered. Through the analysis of the case study examples tends can inform the future designs of webinars. The authors predict a paradigm shift to more creative brainstorming webinars in the near future to promote autonomous learners

SYNOPSIS
Your personal brand is one of your most powerful assets, learn to tap the endless opportunities and build massive network with your brand. LinkedIn is one of the best platforms to build business connections with more than 500 million profiles available and connecting every single day. In this course, you will learn how to build your personal branding and to win opportunities from the community of people you want to attract.

By signing up for this webinar, you will also receive a complimentary copy of the book “100 strategies to get to 100,000 followers on LinkedIn” written by Leza Klenk, to guide you on strategies to amass large communities of right target audience.

SYNOPSIS
Your personal brand is one of your most powerful assets, learn to tap the endless opportunities and build massive network with your brand. LinkedIn is one of the best platforms to build business connections with more than 500 million profiles available and connecting every single day. In this course, you will learn how to build your personal branding and to win opportunities from the community of people you want to attract.

By signing up for this webinar, you will also receive a complimentary copy of the book “100 strategies to get to 100,000 followers on LinkedIn” written by Leza Klenk, to guide you on strategies to amass large communities of right target audience.

SYNOPSIS
Your personal brand is one of your most powerful assets, learn to tap the endless opportunities and build massive network with your brand. LinkedIn is one of the best platforms to build business connections with more than 500 million profiles available and connecting every single day. In this course, you will learn how to build your personal branding and to win opportunities from the community of people you want to attract.

By signing up for this webinar, you will also receive a complimentary copy of the book “100 strategies to get to 100,000 followers on LinkedIn” written by Leza Klenk, to guide you on strategies to amass large communities of right target audience.

To start your own business will be much easier with your new business website where you can highlight products and services on the platform and people click and buy the service.

Now, making a website is possible for everyone even without coding skills. I will show and guide you all to have a business website with advanced features for your e-commerce business.

In this time of digital era, life without the internet is unimaginable. With the growing number of internet active users across the globe, the web has become the main hub for sharing and disseminating information - whether personal update, news, and politics, or entertainment passed between friends.

I am actively involved in startup programs and I can say that startup entrepreneurs should have a better understanding of how to have a proper entrepreneur mindset for the entrepreneur journey they would have.
It is the general approach every entrepreneur should have when starting a business when actually becoming an entrepreneur. So the class should help you to unfold your entrepreneurial personality, to understand what it is.
There is a common question that we use to have from the class if entrepreneurs are made or entrepreneurs are born.
In fact, entrepreneurs are made, when someone comes up and says “we should launch a business”, there will be a lot of questions, which might go through your mind

Now everyone has gotten used to the 'new normal', people and companies are refocussing on emerging stronger from the health and economic crisis. Macro-trends such as digitalization and the energy transition are expected to accelerate.

In this live webinar, Leza speaks to Michel Goedegebuure. Michel has a wealth of experience in different industries and has worked in several countries. In these positions he developed a comprehensive system to improve the culture in organizations. The result is a much better (financial) performance while employees, customers, suppliers and the owners are more engaged and happier.

Michel will share his view on the opportunities the crisis presents to companies as well has how to start moving on these opportunities.

Why does positive thinking and goal setting so often fail?
They fail because the positive thoughts and goals are incongruent with the way we really feel and they are incongruent with the image we see ourselves.

Come discover this mental exercise to alter the negative ways we feel and see ourselves, cast them aside, and bring your confident and successful self out of the closet.

This pandemic has made all the educational schools across the world to adopt teaching online.

With the sudden shift away from the classroom in many parts of the globe, many are wondering whether the adoption of online learning will continue to persist post pandemic and how such a shift would impact worldwide education system.

This is where the blended learning comes in - a hybrid of in-person lessons and online distance learning. Blended learning is one of the many proposed models for the future of the technology assisted classroom.

This webinar is good for educators, students, coaches, administrators and Principals.

More than 50% of medium sized businesses are spending huge amounts of money outsourcing their bookkeeping, accounting and financial statement preparation because of lack of skills and knowledge on entrepreneur accounting and financial management.

At this training, participants will:
1. Understand basic accounting concepts and learn how to accurately record financial transactions using excel
2. Identify a simple and step by step method to use excel for bookkeeping and preparation of financial statements
3. Discover the relationship between income statement, balance sheet and cash flows to facilitate decision making

test

Do you want to become a public speaker? What is holding you back? Like many, may be fear of public speaking is holding you. Speaking anxiety is still the top phobia, affecting more people than fears of any other thing. In 60 minutes, I can not make you a great speaker, but these ideas will surely benefit you to improve your public speaking skills. In this webinar, I will share with you my personal experience as a speaker and some of my top tips.

Your personal brand is one of your most powerful assets, learn to tap the endless opportunities and build massive network with your brand. LinkedIn is one of the best platforms to build business connections with more than 500 million profiles available and connecting every single day. In this course, you will learn how to build your personal branding and to win opportunities from the community of people you want to attract.

By signing up for this webinar, you will also receive a complimentary copy of the book "100 strategies to get to 100,000 followers on LinkedIn" written by Leza Klenk, to guide you on strategies to amass large communities of right target audience.

Opportunities await those who know accounting because businesses are everywhere!

Are you a…

📌Freelancer who wants to upgrade skill sets to get in-demand bookkeeping jobs today?

📌Business owner who wants to make better decisions using reliable financial reports?

This webinar is designed to be your ALL-IN-ONE destination for everything you need to get started.

This is a general overview of my Consulting DNA exclusive mentorship program for accountants, bookkeepers and consultants who are looking to grow their own practice.

If you are tired of the monotonous 8-5 job, there are 2 options left for you: Either become a freelancer or build a business right away

Can I hold your hand, guide you, and mentor you in 90 days?

“How to get clients?”

You see, most freelancers’ strategy is to hope that clients would find them. Or that people will refer clients to them.

In my case, I think the better question to ask first is who are the types of people you want to serve. What are their challenges?

Then, the next question you should ask is how your offer can help address their challenges.

I resigned exactly Jul 17, 2020 so I could start building my own accounting and consulting practice. In August, I got fully booked for clients and booked calls.

“How to get clients?”

You see, most freelancers’ strategy is to hope that clients would find them. Or that people will refer clients to them.

In my case, I think the better question to ask first is who are the types of people you want to serve. What are their challenges?

Then, the next question you should ask is how your offer can help address their challenges.

I resigned exactly Jul 17, 2020 so I could start building my own accounting and consulting practice. In August, I got fully booked for clients and booked calls.

This is a general overview of my Consulting DNA exclusive mentorship program for accountants, bookkeepers and consultants who are looking to grow their own practice.

If you are tired of the monotonous 8-5 job, there are 2 options left for you: Either become a freelancer or build a business right away

Can I hold your hand, guide you, and mentor you in 90 days?

Opportunities await those who know accounting because businesses are everywhere!

Are you a…

📌Freelancer who wants to upgrade skill sets to get in-demand bookkeeping jobs today?

📌Business owner who wants to make better decisions using reliable financial reports?

This webinar is designed to be your ALL-IN-ONE destination for everything you need to get started.

Personal Branding (The Lion Within You) is a 6-week transformational program catered for each individual and at the end of it, this program not only will help you gain a new perspective and clarity in your life but also see a transformation in yourself through personal branding, uncovering the Lion within you which this program is all about.

Personal Branding (The Lion Within You) is a 6-week transformational program catered for each individual and at the end of it, this program not only will help you gain a new perspective and clarity in your life but also see a transformation in yourself through personal branding, uncovering the Lion within you which this program is all about.

There are occasions where we are asked to do things that are unreasonable; they are not part of our job; they don't fit with our values; or we feel guilty saying no even though we already have enough to do.
In this interactive webinar, I will explore why we feel guilty saying no, and why saying 'No' can be the best thing to do in some work or personal situations.
This is invaluable for anyone as part of their professional development

Many of us have goals in life – some of us wants to have a healthier body, some of us wants to start a family, some of us wants to achieve financial freedom and more. However, more often than not, many of us do not achieve our goals as well. This is due to 2 main reasons - our goals do not align with our inner purpose and we do not have a systematic approach to achieve them.

In this masterclass, we will explore a systematic approach for us to identify and deep dive into goals which deeply align with our inner purpose, predicated by 6 pillars in our life as well as create step-by-step process to achieve them.

I am often asked how to maintain contact with existing clients and contacts in a professional, friendly way. It is easy to lose contact and it almost makes it harder to re-establish a business relationship.
In this intereactive webinar, I share top tips on how to maintain contact - but not sell! Also what to think about when setting up a business relationship system.

Your teams need help to acquire next-generation skills, master never-seen-before technologies or products and adapt rapidly to dynamic changes. In this research-based webinar, Dr Raman, a performance scientist and organizational learning leader, will walk you through the new order of workforce development to beat the speed of business. You will walk out with a deeper understanding of new workforce development metrics and how over 50 world-class organizations accelerated employee development.

SYNOPSIS
Waddup Legends!

We live in an amazing time of human history. The sum of human knowledge in our hands, thanks to digital technology and the internet. The truth is that we are all lost in the vast digital ocean of information and not many people know how to navigate their way to find the truth about any thing. In the digital universe, you will find an overload of lies, deception and falseness, to an extent that we now crave for authentic things. Indeed we live in a time of universal deceit where telling the truth will be a revolutionary act.
Join this free webinar to learn how to find your way through the Digi-Verse!

YOUR BEST FRIEND

KHAN

As we approach March 2020, we saw the entire functioning was at standstill of all kind of businesses and Projects across the globe. We were facing an unprecedented situation and not knowing how to handle. Project Management appeared to be one of the most required skills to get back life on track.

We will talk of how effective project management can be a crucial to get businesses and projects re-initiated and back on track. The fundamental tools and techniques to be used in times of uncertainities.

The current COVID-19 pandemic caught the world by surprise. The mystery disease that intrigued a few people on Twitter in December 2019 has forced governments to close their borders and essentially paralyze economies. How do business owners maintain the productivity of their teams during this extraordinary time, and how do technologies help keep operations running? Agile project management ensures the constant delivery of value to your organization even amidst crisis.

All project are risky, an effective risk management is a key contributor to project and business success. The aim of this webinar is to provide participants with an understanding of the theory and practice of risk management with focus on projects and programmes. This webinar addresses the key elements of risk management , presenting practical solutions and tools & techniques.

This webinar will cover
1. Familiarise yourself with the risk concepts and risk management process
2. Learn tools and techniques to manage the risk effectively
3. Implementation the management of risk into practice

Project - Planning is both organizational process of creating and maintaining a plan, and the psychological process of thinking about the activities required to create a desired future on some scale. As such it is a fundamental property of intelligent behavior. This thought process is essential to the creation and refinement of a plan, that is it combines forecasting of development with preparation of scenario of how to react to them.

Planning raises CONFIDENCE LEVEL and lowers LEVEL OF RISK by validating: Project goals are attainable.

This webinar provides an overview of IEEE Standard 1058 and its application in preparing and documenting a software project management Plan.

Retirement has been a hot topic for many. Each of us may have a different definition of what retirement means. To some, it may be being able to work at our own freedom, not having to work for money. To others, it may be to stop working all together.

However, regardless of what our definition of retirement is, many of us are also unprepared to transit into this phase. Proper planning has to be done for us to create our dream retirement.

Whether we are in our 20-s or in our 50-s, this program is designed to give us the clarity and certainty to progress towards our dream retirement. Let's be empowered to do so!

If you are a copywriter or content creator, you’ve probably wondered how to make your content go viral. Who doesn’t want thousands (if not hundreds of thousands) of people to see and appreciate the content you worked so hard to create?

Here’s the reality – viral content is rare. According to Digital Marketing Institute’s analysis of over 500 million posts, >90% get fewer than 100 shares, even for giant viral sites like Buzzfeed.

But if you know how to activate people’s psychological triggers, you can greatly boost your chances of getting massive traffic and engagement for your content.

In this Masterclass, I show you how I did it and how you can do it too.

The biggest mistake entrepreneurs can make with branding is treating it as just a name, tagline or logo to identify their business. The second biggest mistake is to treat it as a luxury "image-building" exercise.

Branding is actually a powerful strategic business asset. People won't buy if they don't know, like or trust you. So the more your brand evokes positive emotions, the more likely it leads to customer loyalty and preference.

Building your brand authority is key. But brand authority is not something you give yourself. It is the trust and reputation you earn from your market.

In this Masterclass, I show you how to nurture trust, affinity and preference for profitable growth.

If you Google your name, what comes up?

You are already leaving digital footprints everywhere, which is building up an image of who you are! If you think you don't need to do any personal branding, you may be very mistaken! In a sense, you already have a personal brand. It's a matter of whether you are chancing it or you are crafting it.

In this Masterclass, I share with you how to build a powerful personal brand and why it could be the best thing for you.

"Your brand is what people say about you when you are not in the room."
~ Jeff Bezos, founder of Amazon.

If you Google your name, what comes up?

You are already leaving digital footprints everywhere, which is building up an image of who you are! If you think you don't need to do any personal branding, you may be very mistaken! In a sense, you already have a personal brand. It's a matter of whether you are chancing it or you are crafting it.

In this Masterclass, I share with you how to build a powerful personal brand and why it could be the best thing for you.

"Your brand is what people say about you when you are not in the room."
~ Jeff Bezos, founder of Amazon.

To start your own business will be much easier with your new business website where you can highlight products and services on the platform and people click and buy the service.

Now, making a website is possible for everyone even without coding skills. I will show and guide you all to have a business website with advanced features for your e-commerce business.

I am actively involved in startup programs and I can say that startup entrepreneurs should have a better understanding of how to have a proper entrepreneur mindset for the entrepreneur journey they would have.
It is the general approach every entrepreneur should have when starting a business when actually becoming an entrepreneur. So the class should help you to unfold your entrepreneurial personality, to understand what it is.
There is a common question that we use to have from the class if entrepreneurs are made or entrepreneurs are born.
In fact, entrepreneurs are made, when someone comes up and says “we should launch a business”, there will be a lot of questions, which might go through your mind….

This is a test.

Waddup Legends!

Welcome to the Webinar Session…

“I forgot” “I cant memorize!” “I got 100 things to do” “I cant remember them all” Do you think that one of these excuses apply to you? Chances are that the answer will be along the lines of “YES!” or “MAY BE”

Let me tell you something, we all have an unlimited memory space. We just don’t know how to access it. Our traditional schooling system has done its best to limit our beautiful mind.

Join this Awesome webinar and learn how to improve your memory.

By the end of this session, we will be able to remember a 100 THINGS!

Sign up to learn from this webinar!

Your best Friend!

KHAN

Waddup Legends! Welcome to the Webinar Session…

Do you have a huge stack of books that you plan to read someday? Do you find it hard to read through your coursebooks taught at school? Have you ever started reading a book and found yourself leaving it half way? If all of this applies to you, there is a problem. But the good news is, it can be fixed!

We are taught everything in school but the basic skills like how to read, comprehend, memorize etc are left for us to figure out ourselves.

Join this Awesome webinar and in one hour you will see how your learning speed increases two fold.

Sign up now!

What if you can turn the MOST difficult customers/ clients/ colleagues into your BIGGEST fans?

Wouldn’t that be nice? It is human’s nature to desire to be well-loved and well-respected. However, natural conflicts and complications make this challenging to be achieved among each and every one.😫😫

This sharing will explore on how we can effectively communicate and connect with even the most difficult personalities so that we can build meaningful relationships with them, be it at a personal or professional level.🤗🤗

Together, step by step, we can certainly make our relationships more positive, supportive and conducive.😍😍

Have you ever wondered how the growth rate significantly increases by activating student thinking? What are the factors/traits that can assist in engaging students in a meaningful learning?

In order to best express themselves, one needs to know how to think clearly- meaning practice critical thinking! Critical thinking also means knowing how to break down texts, and in turn, improve our ability to comprehend.

One needs to explore the ways to help oneself think critically in order to prepare for the future.

In this webinar, participants will learn about the traits of critical thinking to empower their thought process.

This webinar is ideal for everyone.

Life Design and Goal setting have been very traditional overtime talking only about money and career. But human happiness lies somewhere else.
Re-Discover your life with this webinar.

I have been delivering this for the last 2 years, shared amazing concepts with 500+ participants one to one in over 7 countries. 21 people achieved 100+ goals in just 1 year.

know more about it at www.3catalysts.com/trainings

#coaching #goals #growth #personaldevelopment

Life Design and Goal setting have been very traditional overtime talking only about money and career. But human happiness lies somewhere else.
Re-Discover your life with this webinar.

I have been delivering this for the last 2 years, shared amazing concepts with 500+ participants one to one in over 7 countries. 21 people achieved 100+ goals in just 1 year.

know more about it at www.3catalysts.com/trainings

#coaching #goals #growth #personaldevelopment

"There is only one corner of the universe that you can be certain of improving; and that is your own self" (Aldous Huxley,Philosopher)
When have you last tapped into your inner intelligence as a leader? Do you know your hot buttons, when you feel threatened or not respected ? Do you know how your emotions or behaviours impact your team or peers ? Its critical as a leader today to continuosly gain insights so you can strive to be a better leader. A leader people respect, want to work and collaborate with and admire. Its not too late to start learning the different strategies so you can develop your self awareness and be a more fulfilled leader.

How well do we listen?
Do you have a trusted someone to help you get the heart of the matter when you are angry or confused, listening without judging or advising in a safe space?

We are caring beings and we don't like seeing our loved ones hurt so we tell them that everything is just going to be ok and they will feel better soon. Although it may be true, it's not helpful for the hurting person at that moment.

However, most times, for someone to "feel better", they just need to be heard.

Come find out how to be a companion that listens tentatively without pushing or pulling & giving a safe space to be heard and respected.

When I first started joining LinkedIn, I had no idea what a personal brand was or even heard of it. I simply thought that LinkedIn is just like any other social platforms, only that it focuses on professional networking and career development. If this is where you are right now and you hear many about personal branding around you, but you don't know how to grow your personal brand then this webinar is definitely for you. Learn about the four essential elements that can help you to build a professional and effective personal brand.

When I first started joining LinkedIn, I had no idea what a personal brand was or even heard of it. I simply thought that LinkedIn is just like any other social platforms, only that it focuses on professional networking and career development. If this is where you are right now and you hear many about personal branding around you, but you don't know how to grow your personal brand then this webinar is definitely for you. Learn about the four essential elements that can help you to build a professional and effective personal brand.

The ability to speak in public or commonly known as public speaking is a must-have when the internet or more precisely social media is used as a new location for socializing. what is needed? To what I have to have if I want to have good public speaking skills, this will be discussed more deeply based on my experience during my 10 years working in the world of TV and radio, and the last 2 years as a social enterprise founder engaged in education. The main language of instruction used is Indonesian and presentation with English.

Your personal brand is one of your most powerful assets, learn to tap the endless opportunities and build massive network with your brand. LinkedIn is one of the best platforms to build business connections with more than 500 million profiles available and connecting every single day. In this course, you will learn how to build your personal branding and to win opportunities from the community of people you want to attract.

By signing up for this webinar, you will also receive a complimentary copy of the book "100 strategies to get to 100,000 followers on LinkedIn" written by Leza Klenk, to guide you on strategies to amass large communities of right target audience.

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Are you getting enough leads for your business? What if I tell you can tap into one of the fast-growing platforms coupled with your personal brand to bring in your desire clients to your doorstep without begging for sales.

Join my webinar to discover how you can build your brand on the fast-growing platform and at the end of the seminar. On top of the strategies that I'm going share with you, you will be revealed one fo the platform where you can build your landing page for FREE to capture all the leads.

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Hema is a vibrant change catalyst with optimistic energy and has the distinct honour of having worked across three continents (Asia | Europe | Australia).
She is a Chartered Accountant (ICAEW) who qualified in PwC,Kuala Lumpur and was disappointed when her years of experience in top-tier investment banks in London was not even considered when she arrived in Sydney, Australia in 2011.
Despite this, she pushed through all obstacles, transitioned into the world of technology as a Snr Business Analyst then Coach and thrived, achieving the highest success in her career.

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Are you getting enough leads for your business? What if I tell you can tap into one of the fast-growing platforms coupled with your personal brand to bring in your desire clients to your doorstep without begging for sales.

Join my webinar to discover how you can build your brand on the fast-growing platform and at the end of the seminar. On top of the strategies that I'm going share with you, you will be revealed one fo the platform where you can build your landing page for FREE to capture all the leads.

How well do you listen?
Do you have someone you trust that's able to help you get the heart of the matter when you are angry or confused, listening without judging or advising?
When you are frustrated or disappointed, are you given then space to express your feeling and emotions freely?

We are helpful beings by nature and we all want to help one another person by giving advice because we always want what is best for our loved ones or for the people we care about. However, many times, for a person to feel better, they just need to be heard. They don't need advice nor sympathy, they just need to be listened to without judgments.

Your personal brand is your unique and powerful asset. Learn to tap endless opportunities to build massive network with your brand. LinkedIn is the best professional platforms to build business connections with more than 500 million profiles available for connection every single day. Through this course, you will learn how to build your personal branding to win opportunities from your target audience.

By signing up for this webinar, you will also receive a complimentary power coaching session with Suresh MJ.

Your personal brand is your unique and powerful asset. Learn to tap endless opportunities to build massive network with your brand. LinkedIn is the best professional platforms to build business connections with more than 500 million profiles available for connection every single day. Through this course, you will learn how to build your personal branding to win opportunities from your target audience.

By signing up for this webinar, you will also receive a complimentary power coaching session with Suresh MJ.

How well do you listen?
Do you have someone you trust that's able to help you get the heart of the matter when you are angry or confused, listening without judging or advising?
When you are frustrated or disappointed, are you given then space to express your feeling and emotions freely?

We are helpful beings by nature and we all want to help one another person by giving advice because we always want what is best for our loved ones or for the people we care about. However, many times, for a person to feel better, they just need to be heard. They don't need advice nor sympathy, they just need to be listened to without judgments.

Hema is a vibrant change catalyst with optimistic energy and has the distinct honour of having worked across three continents (Asia | Europe | Australia).
She is a Chartered Accountant (ICAEW) who qualified in PwC,Kuala Lumpur and was disappointed when her years of experience in top-tier investment banks in London was not even considered when she arrived in Sydney, Australia in 2011.

Despite this, she pushed through all obstacles, transitioned into the world of technology as a Snr Business Analyst then Coach and thrived, achieving the highest success in her career.

Enjoy Earth Matrix without suffering by mastery the game of own mind matrix, below is a list of samples but not limited by:
Wealth: predict, prevent and terminate the risk in investment, partnership
Success: Keep high performance with consistency that covers the whole lifecycle
Holistic health: free from the traps and triggers. Terminate any kind of suffering on earth matrix
Intimacy: prevent the potential suffering that can lead to life failure.
Parent-Child relationship: monitor the whole process for safety from birth to the death
Aging & Death: Free from the fear of aging, death, and uncertainty of afterlife.

Hema is a vibrant change catalyst with optimistic energy and has the distinct honour of having worked across three continents (Asia | Europe | Australia). She is a Chartered Accountant (ICAEW) who qualified in PwC,Kuala Lumpur and was disappointed when her years of experience in top-tier investment banks in London was not even considered when she arrived in Sydney, Australia in 2011. Despite this, she pushed through all obstacles, transitioned into the world of technology as a Snr Business Analyst then Coach and thrived, achieving the highest success in her career. After a 20 year career working in 12 large corporates, Hema felt the best way she could make further impact and change the dial in the

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This is module 6 out of 6 under The Entrepreneur Manual series.
Business development is the bloodline of every business, learn how to consistently earn income.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business - and the various ways you can implement change for the better.

This is module 6 out of 6 under The Entrepreneur Manual series.
Business development is the bloodline of every business, learn how to consistently earn income.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business - and the various ways you can implement change for the better.

This is module 6 out of 6 under The Entrepreneur Manual series.
Business development is the bloodline of every business, learn how to consistently earn income.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business - and the various ways you can implement change for the better.

This is module 6 out of 6 under The Entrepreneur Manual series.
Business development is the bloodline of every business, learn how to consistently earn income.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business - and the various ways you can implement change for the better.

This is module 6 out of 6 under The Entrepreneur Manual series.
Business development is the bloodline of every business, learn how to consistently earn income.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business - and the various ways you can implement change for the better.

This is module 6 out of 6 under The Entrepreneur Manual series.
Business development is the bloodline of every business, learn how to consistently earn income.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business - and the various ways you can implement change for the better.

This is module 6 out of 6 under The Entrepreneur Manual series.
Business development is the bloodline of every business, learn how to consistently earn income.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business - and the various ways you can implement change for the better.

This is module 6 out of 6 under The Entrepreneur Manual series.
Business development is the bloodline of every business, learn how to consistently earn income.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business - and the various ways you can implement change for the better.

This is module 1 out of 6 under The Entrepreneur Manual series.
Course with concepts and case studies written purely on experience, learn the fundamentals of starting a business right, taught by a CEO. You will learn how to be visionary, illustrate ideas into concrete business models, plan effective execution plans including funding stages, global expansion potential exit.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business - and the various ways you can implement change for the better.

This is module 2 out of 6 under The Entrepreneur Manual series.
Course with concepts and case studies written purely on experience, learn the fundamentals of starting a business right, taught by a CEO. You will learn the pros and cons of engaging freelancers, partners and employees - and when to use them in different stages of business growth.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business - and the various ways you can implement change for the better.

This is module 5 out of 6 under The Entrepreneur Manual series.
Understand the purpose of investments and why/how to raise the funds your business need. Learn the importance to why you need to evaluate your business accurately, sell less shares in early stages and bootstrap to win bigger in distant future.
The key to success is adapt to change, by tweaking something today can bring about massive changes tomorrow. Before you can tell what to tweak, you need to understand the various aspects of business of your business - and the various ways you can implement change for the better.

This webinar is to share and explore which areas in HR are currently moving the needle on AI. There are many tools and products out there that state that they are driven by AI. Is it true? Are we really making HR decisions drive by AI based tech.

What areas in HR are integrating AI/ML/Deep learning and which areas are still evolving?. I will share some thoughts on this and how does it impact the function as a whole and what are the implications for HR as a function.

Waddup Legends!
Do you want to turn problems into solutions, challenges into opportunities, dreams into reality. If mindfulness or meditation or other methods have come up short, try the original, authentic, Jose Silva techniques. If you want to learn to be relaxed, mindful, mentally tough, creative and a genius, who can unleash their mental potential, this is the right place for you to sign up for a free webinar on How to develop your Extra Sensory Projection. Jose Silva Has proven since 1970s, how we can go to Alpha Level of mind to access our subconscious brain to solve problems. You will learn how to develop intuition and creativity in this one hour seminar.

Your Best Friend

KHAN

Waddup Legends!

The advancement world we see today comes to us thanks to the efforts and sacrifices of many people. However, there has to be one person who guides the group to a common goal and helps to achieve it. If all soldiers could fight on their own, there would have been no need of generals to lead them through victory. Small gangs of raiders and bandits donot survive long and are always outmatched by an army unified under strong leaders.

Today our world needs better leaders, not managers, in every field.
Sign up for this free webinar to learn how to be an inspirational leader.

Your Best Friend

KHAN

Life Design and Goal setting have been very traditional overtime talking only about money and career. But human happiness lies somewhere else.
Re-Discover your life with this webinar.
know more about it at https://www.3catalysts.com/trainings

#coaching #goals #growth

Do you feel stressed? Overwhelmed? Tired? Burnout? Uninspired? Unmotivated? If so, I promise you, You are not alone because 100% of people have problems and are suffering from something.

Yes, everyone and everybody is going through something.

Everyone experiences stress and frustration no matter what work they do, which country they live in, what gender or what life stage they are because of the unprecedented uncertainty we are now facing.

The good news is that there are powerful mind tools that can help you overcome your challenges so you can worry less, enjoy your life more and become happier.

Are you at the risk of losing your job? Did you lose your job? Do you want to learn 3 powerful and proven steps to pandemic proof your career?

If you answered YES to any of these questions, then this webinar is for you.

Register now because this free webinar can help you get clear on your next career move so you can survive and thrive during the pandemic and in any crisis.

Entrepreneurs are a unique group of people. Not only do they think differently; they act differently. They draw on personality traits, habits and mind-sets to come up with ideas that straddle the line between insanity and genius. But just because you’re an original thinker and came up with an idea to replace gasoline in cars doesn’t mean you’re cut out to be an entrepreneur.

If you ever wondered if you were an entrepreneur, check out the following list. You may not have all these traits or skills, yet if you have some, this is a pretty good indicator that you have what it takes.

1. You come from a family of individuals who just couldn't work for someone else. Your parents worked for themselves. Though this isn't true for every entrepreneur (myself included), many have a family history with one or both parents having been self-employed.

2. You hate the status quo. You’re a person who is always questioning why people do the things they do. You strive to make things better and are willing to take action on it.

3. You’re self-confident. Have you ever met an entrepreneur who was pessimistic or self-loathing? After all, if you don’t have confidence, how can others believe in you? Most entrepreneurs are very optimistic about everything around them.

4. You’re passionate. There will be times when you spend an excessive amount of time and do not make a dollar. It’s your passion that will keep you going.

5. You don’t take no for an answer. An entrepreneur never gives up -- ever.

6. You have the ability to create unlikely partnerships from out of nowhere because of your ability to connect the dots. People tend to gravitate toward you because you are likable. Many times this is because of your passion.

7. You spend more time with your co-founder than your spouse or significant other.

8. You dropped out of college like Bill Gates, Steve Jobs and Mark Zuckerberg.

9. The daily commute to your office is from the bedroom to the living room.

10. You were always a lousy employee and probably have been fired a lot. Don't worry; you're not alone. I personally have been fired several times in my life. Don't take it as a sign that you're a bad person. Sometimes it's in your DNA.

11. You’ve always resisted authority; that's why you've had a problem holding down a job.

12. You believe that there is more than one definition of job security: You realize that your job is safe as long as you are in control as opposed to relying on a boss who could ruin your career after one swift mistake.

13. Most of your wardrobe consists of T-shirts; some you probably got at SXSW. Others display your company's name or logo.

14. You have a competitive nature and are willing to lose. You always know that you can do something better.

15. You check GitHub when you wake up in the morning.

16. You ask to be paid in game tickets, shoes or whatever else you love. There are just some things that are better than money, right?

17. Your idea of a holiday is a working day without anything interfering with the tasks you really need to get done.

18. You’re unemployable, and there’s nothing wrong with that. Life skills are more valuable than the office politics commonly found at 9-to-5 gigs.

19. You work more than 60 hours a week; yet you earned more money at an hourly job when you were in high school.

20. You want to be in control and in command of your own company. You typically like overseeing most things that go on at your company.

Related: Answer These 3 Questions Before Jumping Into Entrepreneurship

21. You see opportunities everywhere. For example, you walk into a building and are curious about its worth or the companies inside.

22. The word “pitch” no longer has an association with baseball.

23. Your take a personality test, like one offered by the Enneagram Institute, and end up with a result calling you a "reformer type," someone purposeful, self-controlled and perfectionist.

24. You recognize that the best seats at your favorite coffee shops are those closest to power outlets.

25. You’re a logical thinker with ideas about how to correct problems and the overall situation.

26. Speaking of problem solving, have you checked to see if there's an app for that? Perhaps you've already begun to create a business model and the software architecture to see if it’s feasible.

27. You’re a people person. You have no problem communicating with people.

28. You regularly quote Steve Jobs mainly to keep yourself from falling to pieces.

29. You sold stuff as a kid like at a lemonade stand. Heck, when there were class sales, you were probably one of the top sellers.

30. You get more SMS alerts from people you follow on Twitter than from actual friends listed in your address book.

31. You’re a self-starter, meaning you don’t give up on a project until it’s completed.

32. No matter what you do on a daily basis, you always think of it in terms of delivering a return on investment.

33. Your dress code is shabby chic and your suit is just collecting dust. You prefer T-shirts and jeans over a suit any day.

34. You’re unrealistic. As an inventor or innovator, you kind of have to be this way.

35. You think outside of the box. If not, what will change?

36. You’re a charming and charismatic person.

37. Rules don’t apply to you. We’re not talking about breaking the law. Instead, you believe in efficiency and will bend rules to make things run smoothly.

38. You realize that you can’t do everything alone. You have an idea and can promote it but also know that you’re not skilled at every task of running a business.

39. You’re very opinionated. That's another reason you got fired a lot.

40. You’re unpredictable. As an entrepreneur, you know how quickly things can change. Thankfully, you're ready and willing to make adjustments.

41. You enjoy being with a group but don't relish much being alone. You probably get most energetic when working with groups of more than four people.

42. You’re determined. You have to make the impossible possible.

43. You have the support of your friends and family. These are the people who get you. And they’ll be there to support you along the way.

44. It’s normal for you to take a nap under your desk to catch up on sleep. After all, getting eight hours of sleep sometime between 10 p.m. and 6 a.m. is antiquated.

45. You’ve done the market research. You know that just because you have an incredible idea doesn’t mean that it’s profitable. But you’ve already looked into whether customers will make the purchase.

46. You surround yourself with quality people -- not leeches who will bring you down.

47. You’re a bit out there. Having the ability to create something out of nothing takes a mad-genius type of person. Remember, people thought Albert Einstein was insane before he proved the theory of relativity.

48. Did you ever ask your family, friends or significant other to send you a calendar invite so that you could talk for all of five minutes?

49. You believe that your time is worth more than money.

50. During your most recent rant about growth hacking, your spouse or boyfriend (or girlfriend) totally understood what you were saying.

Even if you don’t have all the above traits right now, you’ll probably develop more of them over time. After all, being an entrepreneur is a lifestyle, not a job or hobby.

Source: https://www.entrepreneur.com/article/232451

We hope you’re not totally miserable at the office tomorrow, but if you are, here’s one article from the archives that may explain why.

THE way we’re working isn’t working. Even if you’re lucky enough to have a job, you’re probably not very excited to get to the office in the morning, you don’t feel much appreciated while you’re there, you find it difficult to get your most important work accomplished, amid all the distractions, and you don’t believe that what you’re doing makes much of a difference anyway. By the time you get home, you’re pretty much running on empty, and yet still answering emails until you fall asleep.

Increasingly, this experience is common not just to middle managers, but also to top executives.

Our company, The Energy Project, works with organizations and their leaders to improve employee engagement and more sustainable performance. A little over a year ago, Luke Kissam, the chief executive of Albemarle, a multibillion-dollar chemical company, sought out one of us, Tony, as a coach to help him deal with the sense that his life was increasingly overwhelming. “I just felt that no matter what I was doing, I was always getting pulled somewhere else,” he explained. “It seemed like I was always cheating someone — my company, my family, myself. I couldn’t truly focus on anything.”

Mr. Kissam is not alone. Srinivasan S. Pillay, a psychiatrist and an assistant clinical professor at Harvard Medical School who studies burnout, recently surveyed a random sample of 72 senior leaders and found that nearly all of them reported at least some signs of burnout and that all of them noted at least one cause of burnout at work.

More broadly, just 30 percent of employees in America feel engaged at work, according to a 2013 report by Gallup. Around the world, across 142 countries, the proportion of employees who feel engaged at work is just 13 percent. For most of us, in short, work is a depleting, dispiriting experience, and in some obvious ways, it’s getting worse.

Demand for our time is increasingly exceeding our capacity — draining us of the energy we need to bring our skill and talent fully to life. Increased competitiveness and a leaner, post-recession work force add to the pressures. The rise of digital technology is perhaps the biggest influence, exposing us to an unprecedented flood of information and requests that we feel compelled to read and respond to at all hours of the day and night.

Curious to understand what most influences people’s engagement and productivity at work, we partnered with the Harvard Business Review last fall to conduct a survey of more than 12,000 mostly white-collar employees across a broad range of companies and industries. We also gave the survey to employees at two of The Energy Project’s clients — one a manufacturing company with 6,000 employees, the other a financial services company with 2,500 employees. The results were remarkably similar across all three populations.

Employees are vastly more satisfied and productive, it turns out, when four of their core needs are met: physical, through opportunities to regularly renew and recharge at work; emotional, by feeling valued and appreciated for their contributions; mental, when they have the opportunity to focus in an absorbed way on their most important tasks and define when and where they get their work done; and spiritual, by doing more of what they do best and enjoy most, and by feeling connected to a higher purpose at work.

THE more effectively leaders and organizations support employees in meeting these core needs, the more likely the employees are to experience engagement, loyalty, job satisfaction and positive energy at work, and the lower their perceived levels of stress. When employees have one need met, compared with none, all of their performance variables improve. The more needs met, the more positive the impact.

Engagement — variously defined as “involvement, commitment, passion, enthusiasm, focused effort and energy” — has now been widely correlated with higher corporate performance. In a 2012 meta-analysis of 263 research studies across 192 companies, Gallup found that companies in the top quartile for engaged employees, compared with the bottom quartile, had 22 percent higher profitability, 10 percent higher customer ratings, 28 percent less theft and 48 percent fewer safety incidents.

A 2012 global work force study of 32,000 employees by the consulting company Towers Watson found that the traditional definition of engagement — the willingness of employees to voluntarily expend extra effort — is no longer sufficient to fuel the highest levels of performance. Willing, it turns out, does not guarantee able. Companies in the Towers Watson study with high engagement scores measured in the traditional way had an operating margin of 14 percent. By contrast, companies with the highest number of “sustainably engaged” employees had an operating margin of 27 percent, nearly three times those with the lowest traditional engagement scores.

Put simply, the way people feel at work profoundly influences how they perform. What our study revealed is just how much impact companies can have when they meet each of the four core needs of their employees.

Renewal: Employees who take a break every 90 minutes report a 30 percent higher level of focus than those who take no breaks or just one during the day. They also report a nearly 50 percent greater capacity to think creatively and a 46 percent higher level of health and well-being. The more hours people work beyond 40 — and the more continuously they work — the worse they feel, and the less engaged they become. By contrast, feeling encouraged by one’s supervisor to take breaks increases by nearly 100 percent people’s likelihood to stay with any given company, and also doubles their sense of health and well-being.

Value: Feeling cared for by one’s supervisor has a more significant impact on people’s sense of trust and safety than any other behavior by a leader. Employees who say they have more supportive supervisors are 1.3 times as likely to stay with the organization and are 67 percent more engaged.

Focus: Only 20 percent of respondents said they were able to focus on one task at a time at work, but those who could were 50 percent more engaged. Similarly, only one-third of respondents said they were able to effectively prioritize their tasks, but those who did were 1.6 times better able to focus on one thing at a time.

Purpose: Employees who derive meaning and significance from their work were more than three times as likely to stay with their organizations — the highest single impact of any variable in our survey. These employees also reported 1.7 times higher job satisfaction and they were 1.4 times more engaged at work.

We often ask senior leaders a simple question: If your employees feel more energized, valued, focused and purposeful, do they perform better? Not surprisingly, the answer is almost always “Yes.” Next we ask, “So how much do you invest in meeting those needs?” An uncomfortable silence typically ensues.

How to explain this odd disconnect?

The most obvious answer is that systematically investing in employees, beyond paying them a salary, didn’t seem necessary until recently. So long as employees were able to meet work demands, employers were under no pressure to address their more complex needs. Increasingly, however, employers are recognizing that the relentless stress of increased demand — caused in large part by digital technology — simply must be addressed.

Still, the forces of habit and inertia remain powerful obstacles to better meeting employee needs. Several years ago, we did a pilot program with 150 accountants in the middle of their firm’s busy tax season. Historically, employees work extremely long hours during these demanding periods, and are measured and evaluated based on how many hours they put in.

Recognizing the value of intermittent rest, we persuaded this firm to allow one group of accountants to work in a different way — alternating highly focused and uninterrupted 90-minute periods of work with 10-to-15-minute breaks in between, and a full one-hour break in the late afternoon, when our tendency to fall into a slump is higher. Our pilot group of employees was also permitted to leave as soon as they had accomplished a designated amount of work.

With higher focus, these employees ended up getting more work done in less time, left work earlier in the evenings than the rest of their colleagues, and reported a much less stressful overall experience during the busy season. Their turnover rate was far lower than that of employees in the rest of the firm. Senior leaders were aware of the results, but the firm didn’t ultimately change any of its practices. “We just don’t know any other way to measure them, except by their hours,” one leader told us. Recently, we got a call from the same firm. “Could you come back?” one of the partners asked. “Our people are still getting burned out during tax season.”

Partly, the challenge for employers is trust. For example, our study found that employees have a deep desire for flexibility about where and when they work — and far higher engagement when they have more choice. But many employers remain fearful that their employees won’t accomplish their work without constant oversight — a belief that ironically feeds the distrust of their employees, and diminishes their engagement.

A truly human-centered organization puts its people first — even above customers — because it recognizes that they are the key to creating long-term value. Costco, for example, pays its average worker $20.89 an hour, Businessweek reported last year, about 65 percent more than Walmart, which owns its biggest competitor, Sam’s Club. Over time, Costco’s huge investment in employees — including offering benefits to part-time workers — has proved to be a distinct advantage.

Costco’s employees generate nearly twice the sales of Sam’s Club employees. Costco has about 5 percent turnover among employees who stay at least a year, and the overall rate is far lower than that of Walmart. In turn, the reduced costs of recruiting and training new employees saves Costco several hundred million dollars a year. Between 2003 and 2013, Costco’s stock rose more than 200 percent, compared with about 50 percent for Walmart’s. What will prompt more companies to invest more in their employees?

Pain is one powerful motivator. Often companies seek out our services when they’ve begun losing valued employees, or a C.E.O. recognizes his own exhaustion, or a young, rising executive suddenly drops dead of a heart attack — a story we’ve been told more than a half dozen times in just the past six months.

In a numbers-driven world, the most compelling argument for change is the growing evidence that meeting the needs of employees fuels their productivity, loyalty and performance. Our own experience is that more and more companies are taking up this challenge — most commonly addressing employees’ physical needs first, through wellness and well-being programs. Far less common is a broader shift in the corporate mind-set from trying to get more out of employees to investing more in meeting their needs, so they’re both capable of and motivated to perform better and more sustainably.

THE simplest way for companies to take on this challenge is to begin with a basic question: “What would make our employees feel more energized, better taken care of, more focused and more inspired?” It costs nothing, for example, to mandate that meetings run no longer than 90 minutes, or to set boundaries around when people are expected to answer email and how quickly they’re expected to respond. Other basic steps we’ve seen client companies take is to create fitness facilities and nap rooms, and to provide healthy, high-quality food free, or at subsidized prices, as many Silicon Valley companies now do.

It also makes a big difference to explicitly reward leaders and managers who exhibit empathy, care and humility, and to hold them accountable for relying on anger or other demeaning emotions that may drive short-term results but also create a toxic climate of fear over time — with enormous costs. Also, as our study makes clear, employees are far more engaged when their work gives them an opportunity to make a positive difference in the world.

The energy of leaders is, for better or worse, contagious. When leaders explicitly encourage employees to work in more sustainable ways — and especially when they themselves model a sustainable way of working — their employees are 55 percent more engaged, 53 percent more focused, and more likely to stay at the company, our research with the Harvard Business Review found.

Mr. Kissam, the Albemarle chief executive Tony first met more than a year ago, has taken up the challenge for himself and his employees. He began by building breaks into his days — taking a walk around the block — and being more fully focused and present during time with his family. He now sets aside at least one morning on his calendar every week for reflection and thinking longer term. He has also made it a practice to send out handwritten notes of appreciation to people inside and outside the company.

Mr. Kissam has also championed a comprehensive rethinking of his organization’s practices around meetings, email, flexible work arrangements, conflict resolution and recognition. By the end of 2014 more than 1,000 of his leaders and managers will have gone through a program aimed at helping them more skillfully meet their own needs, and the needs of those they oversee.

“I can already see it’s working,” Mr. Kissam told us. “Our safety record has improved significantly this year, because our people are more focused. We’re trusting them to do their jobs rather than telling them what to do, and then we’re appreciating them for their efforts. We’re also on the right path financially. A year from now it’s going to show up in our profitability. I saw what happened when I invested more in myself, and now we’re seeing what happens when we invest in our employees.”

Source: https://www.nytimes.com/2014/06/01/opinion/sunday/why-you-hate-work.html

Does your company frequently interact with your customers? If so, you may find it daunting to handle every customer interaction. Some people prefer live chat, while others like email, and still others would rather call you.

No matter what system you choose, your customer service will make or break your company’s reputation. According to a survey by American Express, a customer who’s happy with your business will talk about it to nine friends – which is like getting nine referrals.

On the other hand, an unhappy customer will discuss his experience with sixteen friends. That’s sixteen people who are less likely to try your product.

There are four main types of customer service: live answering, interactive voice response representatives, live chat, and email. Picking the one that’s right for you, or using them in tandem, means that you offer better, more consistent customer service.

Live Answering Services
An answering service is a company that specializes in handling live phone calls. Say Customer A orders a dress from your clothing company, but the one she gets is ripped. She prefers calling to get the help she needs, so she calls the number on your website.

If you don’t have an answering service, you may not have the resources to field Customer A’s call in time. She gets frustrated and writes a negative review about you online.

An answering service would have picked up her call, recorded her problem, and maybe even sent her a new dress, depending on the answering service’s complexity.

If you’re in the market for an answering service or virtual receptionist, choose carefully. I conducted a survey that asked customers what they wanted from phone interactions. Customers said that they prioritized these characteristics:

Friendliness
Clarity of speech
Quick service
A decisive outcome
Most answering services give you a trial period so that you can assess whether they’re a good fit for your business. Look for one that will allow you to try before you buy.

Interactive Voice Response Representative
An interactive voice response representative, or IVR representative, is a form of artificial intelligence that can direct callers to the information they want. IVR features voice recognition, which means that customers can describe their issue.

If a customer calls in with questions about a bill, the IVR might say, “Tell me a few words about your problem.” The customer says, “I want to pay my bill online, but I keep getting an error message.”

The IVR might respond by saying, “If you would like to pay your bill over the phone, press one.” Then the system directs the customer to a live representative who can take the customer’s payment information.

The IVR saves customer service reps valuable time by identifying the issue and assessing call priority level. It works well alongside an answering service or in-house customer support team.

Live Chat Support
Have you ever opened a website and seen a chat window pop up with a message like, “Hi! My name is Mike. Let me know if you have any trouble picking out the product that’s right for you”? If so, you’ve seen customer support chat in action.

Chat messaging systems allow web users instantaneous access to customer service. Phones aren’t necessary, so customers who would prefer not to make calls like this option. Overall, live chat is the most popular customer support method: 73% of live chat customers report satisfaction, compared to 61% for email and 44% for phone, according to eDigital.

If you conduct most of your business through an online storefront, live chat is the perfect tool for converting leads. Potential buyers ask questions, receive answers, and make purchases based on your reps’ information.

You can add live chat to your online store by downloading plugins, such as Zendesk Chat, Pure Chat, and LiveChat.

Email Customer Service
Email support makes use of one of the most popular, reliable communication platforms: email. According to DMR, people send 269 billion emails every day. Using email customer support, customers can ask questions about your product while they’re setting up meetings, browsing newsletters, and coordinating projects.

The process of implementing email support is similar to chat support: find a plugin, or sign up for a plan from a company like Zendesk, which provides customer service software and automation.

As GrooveHQ points out, automation lets you sort through, prioritize, and delegate support issues so that you handle them faster and better. Automation doesn’t replace relationships with your customers; it just makes them easier.

Customers seem to think that way, too: email is one of the most popular ways for customers to contact support, according to research by the Northridge Group.

Multichannel Support Means Happier Customers

The more customer support solutions you have at your fingertips, the more prepared you are to handle any issue. Answering services, IVR, chat, and email are four tools that offer distinct benefits, but they work best in combination. The specific tools you use are up to you, your budget, and your business model.

Just remember to put your customers’ needs first. Think back to the American Express research: if you give customers a positive interaction, they’re more likely to recommend you to nine friends than to put you down to sixteen.

Source: https://www.business2community.com/customer-experience/4-types-customer-service-use-01996185